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Fairfield Inn Hays

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162 Reviews from our TripAdvisor Community

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Showing 162: English reviews
1 review
Reviewed 19 October 2016

I enjoyed my stay at the Fairfield. The place was clean. The staff was kind and friendly. Not to mention that they were very personable. They made me feel like I was not only welcome but at home. I will defiantly be going back.l

Helpful?
Thank Ashley R
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Fairfield Inn Hays and we hope you... More 

Breckenridge, Colorado
Level Contributor
6 reviews
Reviewed 18 October 2016 via mobile

I was staying in Hays just for the night. As a loyal Marriott member, this is a real disappointment. This hotel was very dirty. From the moment I walked in, the way to my room, then inside my room. After driving all day I just wanted to relax and take a shower. Well, the shower seemed to have a bit... More 

Helpful?
Thank Adrr1422
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not providing you an at home environment. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving... More 

Travellers are raving about these Hays hotels

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Wilsonville, Oregon
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 October 2016 via mobile

This was a quick stop and an okay hotel needs updating. I have to say the person checking us in was so nice and took his job seriously. The tv remote needed batteries and he ran them up right away and made sure it worked. The heater was so loud hard to hear when it was on. The room had... More 

Helpful?
Thank ahna51
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not providing you with an adequate Marriott stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected... More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 27 September 2016 via mobile

Cons: Room smelled like mold, wasn't very clean and the breakfast was not good. Spent $171 for a night at a Fairfield inn that looked like a budget inn. Pros: staff was nice, convenience to food and wallmart, beds were soft and clean, was okay for a nights stay but not for the price. Hope you change some things

Helpful?
Thank Shelby N
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not providing you with an adequate Marriott stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected... More 

Petaluma, California
Level Contributor
583 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 245 helpful votes
Reviewed 13 September 2016 via mobile

We've stayed at half a dozen Fairfield Inn's the last few weeks on our cross country trip, and this property was just OK. Nothing to complain about, and nothing to rave about. We had the government rate of $89 which was great value. Standard room was clean and comfy. Wifi worked but the TV signal - or maybe the TV... More 

Helpful?
Thank pfefmeister
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for providing you with your best Fairfield experience. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving... More 

Washington DC, District of Columbia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 September 2016 via mobile

The people running the hotel could not have been nicer at check in and check out. Location is easy- right off the highway and close to gas and food. The rooms and facilities were a little tired - it's clearly an older property, and the carpet and AC probably both need to be replaced. There were huge variances in temperature... More 

Helpful?
Thank M8585
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not providing you with an adequate Marriott stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected... More 

Little Rock, Arkansas
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 September 2016

I rarely give poor reviews, mainly because I research places beforehand. Some reviewers are more sensitive than me as I can let a lot slide. If this were a $99 Fairfield Inn, I'd be fine with it. If it were only 10k points instead of 25k, then ok. But it wasn't and this hotel failed miserably. First, there is a... More 

Helpful?
Thank JourneyHouseRules
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for our attendant being on their phone, the hotel smelling like mold, and not providing you with a proper Marriott stay. We have shared your feedback with the appropriate hotel... More 

Dallas, Texas
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 August 2016

The clerk at check in was friendly, efficient and able to recommend where to go for dinner. The room was clean and had very nice toiletry products (Paul Mitchell shampoo, for example). About an hour after we returned, all the power went off. Our area of town had lost power. The clerk was quite calm and doing all the right... More 

Helpful?
Thank Jeepl8r
Kimberling City, Missouri
Level Contributor
128 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 August 2016

We were greeted by the Hotel Desk Clerk, the lobby was spotless, breakfast area was very clean and orderly. Rooms had the air conditioner already on. Three pillows on both beds, bathroom was also very clean. Hotel hallways were quiet, we were in room 110 with the ice machine right across the hallway and heard nothing all night! Lots of... More 

Helpful?
Thank Bonnie H
BethanyBell, Front Office Manager at Fairfield Inn Hays, responded to this review

Thank you for sharing your experience at the Fairfield Inn Hays. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you... More 

Rogers, Arkansas
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 July 2016

Nothing wrong with this property exactly. Very nice staff. Breakfast was nice and typical of such properties. Beds were comfy. Two deficits: Extremely small counter space in the sink area. A slightly strange odor when entering the room (keep in mind that this was a very hot summer day though) We stayed in a Hampton Inn a few days prior,... More 

Helpful?
Thank Carie O

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Fairfield Inn Hays

Address: 377 W Mopar Dr, Hays, KS 67601-9479
Region: United States > Kansas > Hays
Price Range: €104 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Hays 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Fairfield Inn Hays Hotel Hays
Fairfield Hays
Hays Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Hays staff and other travellers.
1 question
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Littleton
9 months ago

See all questions (1)

Questions? Get answers from Fairfield Inn Hays staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the first floor.”
 of 5 bubbles JourneyHouseRules, 2 Sep 2016 | Read review
“Third floor room was very quiet.”
 of 5 bubbles NeilRocks, 15 Jul 2016 | Read review
“High level floor”
 of 5 bubbles K4875DRmattd, 20 Apr 2016 | Read review
“Everything is good”
 of 5 bubbles Joegilliam, 20 Jan 2016 | Read review
“Second floor was quiet.”
 of 5 bubbles nightingale1972, 5 Nov 2015 | Read review
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