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3 days after leaving, noticed that my credit card was charged for an additional day of stay that I did not stay. In trying to get this resolved, a very nice young lady tried, but said her mother (am assuming manager), said the owner was...More
Thank Debbie H
Response from GuestRep16, Guest Relations Manager at Quality InnResponded 16 July 2018
Thank you for taking time to leave us feedback regarding your stay with us. We hope that this issue was resolved and if it has not been please feel free to contact me. I do apologize for any inconvenience and hope you will stay...More
Had to stay here for a business trip in the area. Staff at check in were pleasant and helpful with recommendations where to eat. Room were nice and comfortable, bed were heavenly. Breakfast was plentiful and the morning staff was amazing. I would highly recommend...More
Thank Matthew O
Response from GuestRep16, Guest Relations Manager at Quality InnResponded 26 May 2018
Thank you for taking the time to leave feedback regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we...More
This hotel has the rudest staff. The manager. The hotel room is not worth the money. The showers and sink had red rust coming out. There was stains on the bed sheets as if they had not been washed. Very understaffed. Please consider going to...More
Thank t w
Response from GuestRep16, Guest Relations Manager at Quality InnResponded 25 May 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More
Given the journey from Dodge to Kansas City this motel was a welcomed break. Although smaller rooms than other motels they were comfortable, clean and tidy. The rooms still gave enough space to move comfortably. Being recessed from the highway it made for a comfortable...More
Thank Phil M
Response from GuestRep16, Guest Relations Manager at Quality InnResponded 24 May 2018
Thank you for taking time to leave us feedback from your stay with us. We are happy to hear that you enjoyed your stay and hope you will stay with us on any future trips.
Clean and reasonably priced. Breakfast is okay. Staff is helpful. Set back from the busy 10th Street traffic.
Wish the bathroom light and fan were not on same switch which is noisy when others may be sleeping.
Side door was unlocked which made us feel...More