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Country Haven Inn

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27 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Lake Jackson, Texas
Reviewed 18 July 2014

We found this place while passing through Kansas. The clerk was indeed nice and helpful. They did not provide breakfast and she directed us to "The Hospital - they have the best breakfast in town" The hospital was not open. We got a snack at a gas station as we hurried out of town. WiFi was available, but too weak...

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1Thank JohnWard2013
Casper, Wyoming
Reviewed 3 December 2013

Room smelled like a dirty ashtray....literally! Complained and was told it was not the hotels problem & I needed to live with it or go somewhere else. So I did. Unbelievable poor customer service and one of the worst rooms I've ever stayed in. The staff tried to say the room had been cleaned before our arrival... We had to...

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2Thank Brian S
New Albany, Mississippi, United States
Reviewed 1 October 2013

I was traveling from Mississippi and called and made reservations a week in advance. I was told that there would be a room available upon my arrival. The manager called me the day before my arrival and said they would be doing maintenance in room that I was to check into upon arrival. After traveling 10 hours and making it...

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1Thank Chenita F
Olathe, Kansas, United States
Reviewed 17 June 2013 via mobile

We stayed here for my sister's wedding. Check-in was rough, but apparently it was the woman's first day. What kind of manager would leave someone alone on their first day when sold out? A bad one, and check-in time varied from 5-25 minutes in our group. They had cigarette butt receptacles at the front door, but signs everywhere not to...

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3Thank Robert W
Reviewed 2 May 2013

Reading the other reviews - I thought I hope I don't meet carol. Guess I did not, as the hotel was perfect for what I needed as I travelled through Burlington. Nice grocery store next door and a Dairy Queen next to that. Will stay here again. If you are looking for a local diner, try "Across the Border" downtown.

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1Thank Craig K
Denver, Colorado
Reviewed 17 April 2013 via mobile

I stayed for two nights recently. The room was clean. The television was nice, but not many channels. Sink drain was slow, but the shower was great. Coffee only in the morning. A grocery store is across the street. The bed was kind of a squeeky rock, but I was tired.

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1Thank radpaladin
carol k, Manager at Country Haven Inn, responded to this review

We have coffee on all day long, and we have gotten 18 new mattresses last year. I do hope you will give us another try.

Burlington, Kansas
Reviewed 24 January 2013

My husband works for Nuc. Outages. We are staying here looking for long-term stay. Although the hotel is wonderful we may have to leave due to no cooking in the rooms besides the microwave. With us needing at least a month to two month stay while my husband works it is needed for us to be able to cook dinners...

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1Thank Angel W
Emporia, Kansas
Reviewed 13 January 2013

Have been traveling for a long time , and my experience was not pleasant . The manager in this motel / hotel needs training in how to deal with customers . The other clerks were excellent , and besides the place being overpriced it wasn't that bad . The big problem was the manager , she likes to get in...

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4Thank Herewego362
Saint Michael, Minnesota
Reviewed 24 September 2012

We stayed at this lovely hotel for 2 nights to attend a nephew's wedding. The hotel was very clean, the room was HUGE, the bathtub and shower worked very well, there was a coffee maker, a microwave, a fridge, wifi, the staff was very helpful, the bed was comfortable, the air conditioner worked very good. I did not have any...

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3Thank Frank T
carol k, Manager at Country Haven Inn, responded to this review

Thank you for your comments. I am glad that your stay was a happy one. If there is anything we can do for you and your family with future reservations please let us know. Again Thank You,We look forward to seeing you again.

Burlington, Kanas
Reviewed 11 September 2012

Don't recommend this hotel to anyone. The manager Carol is very rude, disrespectful, and treats the guest as if they are a pain to her. She lies about things, runs down other guests, lies about the other motel in town which is the Wolf Creek Lodge. She is unwilling to work with her guests and the owners can't seem to...

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1Thank FormerBtownresident
carol k, General Manager at Country Haven Inn, responded to this review

I am sorry that you feel this way. We went above and beyond for your guests. We put refreshments and water in your guests rooms,and even served them a breakfast. I am never rude to my staff or to the guests. I have a great staff, and they do an excellent job. I do not talk bad about the other...

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Amenities

Highlights
  • Free Parking
  • Free Internet
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Country Haven Inn

Address: 207 Cross Street, Burlington, KS 66839-1191
Region: United States > Kansas > Burlington
Price Range: €60 (Based on Average Rates for a Standard Room)
Number of rooms: 24
Also Known As:
Country Haven Hotel Burlington
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Questions & Answers

Questions? Get answers from Country Haven Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel was pretty empty so you should have no issue”
Momof6kids82, 1 Aug 2016 | Read review
“For WiFi, ask for a room near the router.”
JohnWard2013, 18 Jul 2014 | Read review
“I have only been in room 107 it is a very nice clean room and I'm sure the rest are too.”
AngelW401, 24 Jan 2013 | Read review
“There is no elevator, so if you got bad legs, get a ground floor room.”
frankt645, 24 Sep 2012 | Read review
“No swimming pool, No continental breakfast, Outrageous Rates”
FrequentFlyer60747, 16 May 2012 | Read review
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