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Cozy House & Suites

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Cozy House & Suites
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31 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Chicago, Illinois
Reviewed 25 September 2016

When I stay here, it's business related and I'm there for 10 nights over a 2 week period. Currently it's bank owned and managed by an outside hotel company. As a result, nobody's going to put any money into the property. Julie, the manager does everything she can to accommodate guests and keeps things running as best she can, given...

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Helpful?
1Thank Austin L
Julie V, General Manager at Cozy House & Suites, responded to this review

Thank You Austin for being a loyal guest. We do appreciate your business. We look forward to you staying with us in the future. Thanks, Julie General Manager

Des Moines, Iowa
Reviewed 1 March 2016

Indoor pool had leaves, flies and other debris in it. Jacuzzi tub was out of order. The only ice machine in hotel was out of order. Our bathroom sink was clogged. The pool towels were terrible. Sheet on hide-a-bed had holes and blanket appeared very old. When we complained about the pool, we were told by the front desk, "we're...

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Helpful?
Thank Den F
Washington illinois
Reviewed 15 January 2016

Our room was clean. We didn't use wifi. We saw the rooms across the hall being cleaned the next day and they move all the furnitues out and vac. The pool was very interesting. It was below 0 and the pool was going inside and out. Next stay I will swim. Breakfast was just fine. I don't want a lot,...

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Helpful?
Thank Cindy H
Waterloo, Iowa
Reviewed 19 November 2015

this is a nice enough hotel but needs some improvements. the new owners are working to make this a credible place again. the room was clean but in need of new mattress's and door lock systems. we had many problems trying to get into our room without assistance and the staff was quite helpful and friendly addressing our problems. they...

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Helpful?
Thank Dale H
Julie V, General Manager at Cozy House & Suites, responded to this review

Dear Dale, Thank your for posting comments on TripAdvisor regarding your recent stay at the Cozy House Inn and Suites. We value your feedback! We would like to apologize for the inconvenience you had with the door locks. We have taken steps to get the problem rectified. We look forward to you coming back in the future to see all...

Reviewed 18 November 2015 via mobile

If you are looking for a clean hotel with friendly staff the Cozy House is the place to stay. The staff is very friendly. The indoor pool is very nice. The hotel is right off the interstate so it is easy to find. I came to shop at the the outlet mall and the hotel sits right across the street....

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Helpful?
Thank Rebecca S
Julie V, General Manager at Cozy House & Suites, responded to this review

Thank you so much for your nice review. It is guest like you that make our job full feeling. I will be sure to share your review with our team.

Fort Wayne, Indiana
Reviewed 21 August 2015

We were traveling home to Indiana from Las Vegas on a Saturday night/early Sunday morning and needed a place to rest. Needless to say it was the same time as the Iowa State Fair and we had to drive further outside of Des Moines than expected. It was 4:30 a.m. when we finally found a room available here at the...

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Helpful?
1Thank JENNIFER L
Cotacachi, Ecuador
Reviewed 2 June 2015

We stayed 1 night while driving to Chicago. We left some dried sausage in the fridge in the room. I called and they had it sent to us via UPS and we got it in time before our flight home. I can't thank them enough for their helpful service. The room was very comfortable.

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Thank Cindy5959
Williamsburg
Reviewed 7 May 2015

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Thank vickib968
Reviewed 28 December 2014 via mobile

Hotel needs an update. Very outdated and although I think it was clean, the furniture and entire room appear dirty. I called the front desk with questions on two different occasions and both times, the receptionist hung up the phone on me.

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Helpful?
Thank Kate D
Sioux City, Iowa
Reviewed 13 November 2014

We stopped here on our way across Iowa recently. It is an ok place to stay--I had stayed here a couple of times in the past, but the hotel has seen some better days--it is starting to get a worn look to it. It was clean enough. Personally I would prefer they discontinue the "breakfast" and keep the rates down...

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Helpful?
Thank Kathy N

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Cozy House & Suites

Address: 1708 N Highland St, Williamsburg, IA 52361-9633
Region: United States > Iowa > Williamsburg
Price Range: €83 - €125 (Based on Average Rates for a Standard Room)
Number of rooms: 32
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Questions & Answers

Here's what travellers have asked, with answers from Cozy House & Suites staff and other travellers.
1 question
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Questions? Get answers from Cozy House & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Their are no nice rooms or helpful staff their.... Save your money for a lot nicer place”
 of 5 bubbles 327sidneyb, 4 Sep 2014 | Read review
“Check out your room before you swipe your credit card........”
 of 5 bubbles MNrumrunner, 8 Aug 2012 | Read review
“My suggestions to improve the room would be to add a darkening shade on the window and replace the tub - it looks dingy.”
 of 5 bubbles mdw50, 4 Aug 2011 | Read review
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