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Hampton Inn West Des Moines Lake Drive

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Traveller (32)
Room & Suite (19)
Dining (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Discover a home on the Iowa trail at Hampton Inn West Des Moines Lake Drive. Located just off I-80, our West Des Moines, Iowa hotel is within 20 minutes of the downtown central business district and visitor attractions of Des Moines, IA, such as the Bridges of Madison County and John Wayne Birthplace Museum. We are less than 25 minutes from Des Moines International Airport (DSM). Attend concerts and live sports events at Des Moines’ Wells Fargo Arena. Enjoy superb shopping at Jordan Creek Town Center, one of the largest malls in the Midwest, with stores such as Apple, Williams-Sonoma and Coach. Relax in a beautiful guest room that has clean and fresh Hampton beds®. Accessible rooms are designed for your comfort. Stay connected from the comfort of your room with free internet access throughout this West Des Moines hotel. Start the day right with Hampton’s free hot breakfast. Choose from 30 different items!
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Fitness Centre with Gym / Workout Room
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:Price Match Guarantee
Hotel deals
719Reviews
37Photos
2Q+A
65Room tips
Traveller rating
  • 455
  • 169
  • 76
  • 16
  • 4
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  • English
Popular mentions
I travel bi-monthly, and tend to stay in Hamptons or Hiltons. The whole process was fast, super clean, and one of the BEST Hampton hotels I’ve visited. I’ve stayed here several times in the past, and will select another. At this price point, the service is tops! Not that I
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Review collected in partnership with Hampton
Hotel's Favourite
I spent two nights at this hotel recently. It was clean and well taken care of. The housekeeper did a great job, the front desk staff was outstanding. The breakfast was the best I have ever had in a hotel. It was very complete and fresh.
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Response from tmurray, General Manager at Hampton Inn West Des Moines Lake Drive
Responded 23 Dec 2018
Hello and a really big thank you for taking the time to tell us about your great experience at our Hampton Inn. We are thrilled to read about so many good things you received while staying with us. Nothing is more important than a clean comfortable room with friendly service and a delicious hot breakfast to start your day. Thank you again and we look forward to hosting you again soon. Best regards, Tom Murray General Manager
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I love Hampton Hotels. They are priced reasonably and provide a safe comfortable experience. The breakfast was great considering my food allergies. I usually cant find anything to eat but this was perfect!
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Review collected in partnership with Hampton
Response from tmurray, General Manager at Hampton Inn West Des Moines Lake Drive
Responded 3 days ago
Hello Monica, Thank you for taking the time to post your 5 STAR review of your recent experience with our Hampton Inn. We are so happy to hear that you love Hampton Inn hotels so much. We take pride in leading the lodging industry is guest satisfaction in so many areas. I know it can be difficult with food allergies when you are out on the road. All Hampton hotels are enhancing their breakfast menus in the coming months and I hope that these changes will be good for all of our guests. We look forward to seeing you again in the future. Best regards, Tom Murray General Manager
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Traveling from Kansas City to Omaha when I-29 was closed for flooding made for an extra long trip. We decided to stop over in Des Moines to break the trip. What a treat it was to stay here! Friendly staff, super clean lobby, halls, room, bathrooms and dining area. This hotel
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Review collected in partnership with Hampton
Response from tmurray, General Manager at Hampton Inn West Des Moines Lake Drive
Responded 5 days ago
Hi Mary K! Thank you very much for the great 5 STAR review of your recent experience here at our Hampton Inn. We are thrilled to read so many good things your found during your time with us. Our staff tries very hard to exceed our guest's expectations and hopefully that was the case with you. We appreciate you and your family choosing our hotel to host you and we look forward to seeing you again very soon. Best regards, Tom Murray General Manager
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Service was not good at all. There were issues that were not fixed that I felt should have been fixed while I was there for an entire week. I did ask multiple times to get this resolved. Staff in the adternoon was unpleasant
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Review collected in partnership with Hampton
Response from tmurray, General Manager at Hampton Inn West Des Moines Lake Drive
Responded 2 weeks ago
Hello and thank you for telling us about your recent experience with our Hampton Inn. I am truly sorry for the trouble and inconveniences that you had. This appears to be an isolated instance but nonetheless, it will be handled appropriately with all hotel associates concerned. Thank you for bringing these items to our attention so that we can quickly react and use this as a useful training moment for our staff. We trust that the remainder of your stay was pleasant and we hope to be able to host you again in the future. Best regards, Tom Murray General Manager
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Photo provided by managementHampton Inn West Des Moines Lake Drive
Guest room
charing station away from couch
In room jet tub! I recommend!
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Is there a shuttle or a carpool service to and from the Des Moines airport?
No we do not have an airport shuttle.
1 vote
Show all answers
Thank you for your inquiry! We do have dorm fridges in every guest room; however, not all rooms have a microwave. Our King Whirlpool rooms as well as our King Study rooms do have microwaves, while our traditional King and Double rooms do not. We do have a microwave available in the breakfast area for our guests to use as well. Thanks again for your inquiry and please let us know if we can be of any additional assistance. Best regards, Ryan Hansen
0 votes
"No special information"
"choose a higer level room on the opposite side of the highway if noise bothers you"
"North side rooms would be further from the highway. We were mid-way on the second floor, hotel was full, it was very quiet."
"Busy highway on one side so ask for room away from road."
"4th floor is completely remodeled"
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PRICE RANGE
US$102 - US$168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn des moines-west hotel west des moineshampton inn west des moineswest des moines hampton inn
LOCATION
United StatesIowaWest Des Moines
NUMBER OF ROOMS
135
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