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Front desk was quite apologetic and helpful. They gave me a free drink at the bar to make up for the ridiculous $10 parking fee in a lot that was 95% empty and in an outskirts location. Everything else was fine.More
Thank Adam C
Response from Cyclone1974, General Manager at Sheraton West Des Moines HotelResponded 1 week ago
Adam C - thank you for taking time to review our hotel. I'm sorry that the TV in your room had a grainy picture, our maintenance team could have addressed that while you were on property. We do offer free access to many cable and...More
We stayed at the Sheraton West with a very large group, for an antique car meet. The hotel is lovely and very well kept up. Our room was lovely, very comfortable bed, and I liked they have a selection of pillows from soft to firmer....More
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded 3 weeks ago
Thank you for taking the time to leave these kind comments on your experience at our hotel. We genuinely enjoyed hosting your car club and absolutely loved the beautiful cars that you brought to our lot.
We are very glad you enjoyed yourself...More
Stayed one night and the hotel was great. The room was spacious and the bed was super comfy. Starbucks coffee in the room is always a plus. The only bad this was they charge for parking which I was not informed was until we were...More
This hotel is in a nice location and is a nice motel. I have stayed at this hotel several times in the past (at least 10 times) and when we stay - we normally travel with friends and usually book 2-3 rooms at a time......More
Response from Chris S, General Manager at Sheraton West Des Moines HotelResponded 2 weeks ago
Thank you for sharing your review of the hotel. I am sorry that you were surprised by the parking fees that have been added at our hotel. I hope that this does not deter you from staying with us in the future as we...More
Very very average. Clean & have a friendly staff and free ice. Aren't those things to be expected. Waited 10 minutes to checkout because only one person working the front desk at 10a. Pay for WiFi, 2 classes of WiFi available, paid for the SLOW...More
Response from Cyclone1974, General Manager at Sheraton West Des Moines HotelResponded 4 weeks ago
Thank you for taking the time to review our hotel. I am glad to hear that you found our hotel to be clean and the staff friendly as those are things we strive towards.
We always work to ensure we have the proper staffing...More
US$133 - US$227 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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