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West Des Moines Marriott

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Traveller (47)
Room & Suite (35)
Dining (5)
Overview
  • Excellent51%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“des moines”(63 reviews)
“front desk”(62 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from West Des Moines Marriott
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from West Des Moines Marriott
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (410)
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408 results
Traveller rating
202
135
49
13
9
Traveller type
Time of year
LanguageEnglish
202
135
49
13
9
Show reviews that mention
All reviewsthe concierge loungedes moinesfront deskroom servicethe shuttle driverjordan creek mallcar showbreakfast buffetnice hotelwould highly recommend this hotelhot tublobby areawould stay againrooms were very cleanbed was very comfortableroad tripbusiness trip
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1 - 5 of 408 reviews
Reviewed 1 week ago via mobile

Suite on the 9th floor. Very nice room, amazing bed! Hotel decor is beautiful and very clean. Staff is accommodating. My only complaint is that our towels were pretty rough looking. We will definitely come back. I’m not concerned with the towels, everything else has...More

Thank downum93
Response from Ashley M, Front Office Manager at West Des Moines MarriottResponded 1 week ago

Dear Downum93, Thank you for taking the time to survey our hotel. We are glad that we have met your expectations and hope to see you again soon!

Reviewed 4 weeks ago via mobile

This place is nice and close to the interstate and the mall. We were here for a conference and it didn’t allow for a ton of people but it was a nice facility. Nice lobby and staff as well. Just don’t go to the smaller...More

Thank Megan M
Response from Ashley M, Front Office Manager at West Des Moines MarriottResponded 3 weeks ago

Dear Megan M. Thank you for choosing to stay at the West Des Moines Marriott and providing your honest feedback on the Guest Satisfaction Survey. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are...More

Reviewed 27 May 2018 via mobile

For the past few years, our daughters have chosen to have their birthday parties at a hotel. They have some friends come swim and 2 or 3 girls stay the night in the room with my daughter and I. This time, we booked a room...More

Thank Fawnn B
Response from Ashley M, Front Office Manager at West Des Moines MarriottResponded 28 May 2018

Dear Fawnn B, Thank you for choosing to stay at the West Des Moines Marriott and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting...More

Reviewed 6 May 2018 via mobile

We have traveled for years using Marriott, several travel sports and we use the common areas to unwind after games. After hours of relaxing a new shift came on and tried stating that we could not drink our own beverages even though we were not...More

Thank Travk131
Response from Ashley M, Front Office Manager at West Des Moines MarriottResponded 22 May 2018

Dear Travlk131, Thank you for choosing to stay at the West Des Moines Marriott and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your...More

Reviewed 24 April 2018 via mobile

We stopped in on our way from Toledo to Denver. When we arrived the lobby isn’t really a lobby, it’s more like a hallway. We had to wait a bit for someone to recognize that we were standing there waiting to check in. The lady...More

Thank Kristen R
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Banquet Room
Pets Allowed ( Dog / Pet Friendly )
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Indoor pool
Heated pool
Details
Price range
US$121 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in West Des Moines
#4 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$121 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in West Des Moines
#4 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (47)
Room & Suite (35)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Jeanne W
7 July 2017|
AnswerShow all 2 answers
Response from ngsinger | Reviewed this property |
I did not see any pets, but I would call and ask. If you don't call, you might miss out on an exceptional stay.
0
Votes
Room Tips
"3rd and 8th floor"
Read review
"Rooms were good pretty much everywhere, nothing is too close to the elevator. View to golf course is nice."
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"Concierge level is nice"
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"Southwest side is the quite side of the hotel."
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