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West Des Moines Marriott

Marriott HotelsUS$176*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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West Des Moines Marriott
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369 Reviews from our TripAdvisor Community

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Showing 367: English reviews
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Beloit, Wisconsin
Reviewed 3 weeks ago

upgraded to a suite with living room/desk combo and separate bedroom. cocktail lounge in lobby area. full breakfast offered in the morning for $10.95 with omelet and waffle stations. Also could grab fruit and yogurt for about $3. Several nice seating areas in lobby for lounging with a beverage or visiting with colleagues.

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Helpful?
Thank Patti K
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Patti K, I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our accommodations and amenities. We appreciate your patronage and hope to see you again soon. Best, Lisa Tuller General Manager

Mason City, Iowa
Reviewed 14 March 2017

A small group from our leadership team was staying at the West Des Moines for a meeting. We were going to request an Uber for transportation to the restaurant, but none were available. I asked Freddie, who was driving the shuttle that night, if he would be able to take 12 of us to the Flying Mango. He needed to...

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Helpful?
Thank glmessmore
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear glmessmore, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort your group experienced while staying with us. I thank you for your time in reviewing our hotel and look forward to sharing your kind remarks with Freddie. We hope to host you...

Washington DC, District of Columbia
Reviewed 12 March 2017

I travel often to West Des Moines for work and frequently stay at this Marriott. It's not fancy, but the rooms are a good size and clean, the staff is helpful, the location is convenient (for West Des Moines), and the gym is better than average. The latter is really what does it for me - the gym is larger...

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Helpful?
Thank L C
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear L C, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Lisa Tuller General Manager

Oklahoma City, Oklahoma
Reviewed 4 March 2017

I recently traveled to Des Moines for business. Because of a state wrestling tournament, we couldn't find any good hotels near downtown Des Moines. So we opted for West Des Moines and found the Marriott. It was quite nice. We really enjoyed our stay. My room was quite large, well appointed and very clean. Cleanliness is the most important thing...

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Helpful?
Thank glhenry
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear glhenry, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Lisa Tuller General Manager

Iowa
Reviewed 4 March 2017 via mobile

We stayed here for one night. Really enjoyed our stay. Close to everything. The staff was so friendly. The bed was so comfy. Clean room. We will definitely stay here again. There are a lot of restaurants in the area but they do have one on site for convenience.

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Helpful?
Thank Exxie
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Exxie, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Lisa Tuller General Manager

Dubuque
Reviewed 20 February 2017 via mobile

Even though I booked through Priceline, I still paid over $100 a night for three nights. Paying this much with no free breakfast or Internet is ridiculous these days. The room was clean and the hotel was in decent shape, but this was the first time in years that I have stayed at a hotel that made guests pay for...

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Helpful?
Thank dimillage
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear dimillage, I'm very sorry that you were underwhelmed by our amenities. We do offer free internet to Marriott Rewards Members who book direct. As a full-service Marriott hotel we offer a full-service breakfast in our restaurant. We value your feedback and do take it under consideration as we continually monitor our guest offerings. Thank you for staying with us...

Reviewed 18 February 2017 via mobile

One of our favorite Marriott hotels. Very clean, up to date with stellar, friendly service. Good restaurant and wonderful beer and wine selection in the bar. Haven't been in a couple of years and it is still wonderful.

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Helpful?
Thank Dana C
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Dana C, Welcome back! We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly associates. Please plan to visit us again the next time you travel to the area. Best, Lisa Tuller General Manager

Cedar Rapids, Iowa
Reviewed 13 February 2017

My wife and I had a great experience at this hotel! The staff was helpful and friendly which to us is most of the experience. The hotel is a little older but has updated rooms. The price was very reasonable and I know we will stay there again.

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Helpful?
Thank Mario C
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Mario C, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our friendly staff, updated accommodations and value made for an enjoyable stay. There is no better compliment than a return visit, so we hope to...

bartlesvi
Reviewed 12 February 2017

This was a nice, high rise marriott with a large lobby and bar. It has a really large indoor pool area that would be great for a sports team to stay . Free Parking. Clean. Nicely decorated. I did notice a little high way noise during the night but it didn't bother me

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Helpful?
Thank JArcherBennett
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear JArcherBennett, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our location and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Lisa Tuller General Manager

dsm
Reviewed 29 January 2017 via mobile

There's not much to say except the buffet was overpriced, had an inadequate selection and food expected to be hot was cool and cold items were room temperature. Cold sausage and bacon, icy potatoes, crusty scrambled eggs, wheat waffles, limited fruit pieces and stale sweet rolls. Upon complaining to the server and manager we got a measly 10% off our...

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Helpful?
Thank cerretv
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear cerretv, I'm very sorry that our breakfast was not to your liking. We value your comments and have been in contact with you regarding your experience. We appreciate your attention to sharing a review and we hope to have the opportunity to better serve you on a return visit. Sincerely, Lisa Tuller General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The finest of West Des Moines hotels, the newly renovated West Des Moines Marriott is ideally located for business or leisure travel and is just 8 miles to downtown and 1 mile to Jordan Creek Town Center. We're close to businesses including Wells Fargo, Marsh, ATHENE, Farm Bureau and Mercy West Medical Center. Complimentary shuttle service to the airport (12 miles) is available 7am-11pm daily. This West Des Moines hotel offers 219 rooms including 38 suites with WIRELESS Internet and 37" flat screen TVs. On the Concierge Level, upgraded amenities such as complimentary breakfast and evening hors d'oeuvres await you in the exclusive lounge for Concierge Level guests. Enjoy delectable cuisine at Two Rivers Grille or unwind with cocktails and conversation at Two Rivers Lounge. Freshly renovated event space for 10 to 450, enhanced by our award-winning service and catering, will make your presentation, wedding or reunion truly dazzle. We invite you to experience the best among hotels in West Des Moines! ... more   less 

Additional Information about West Des Moines Marriott

Address: 1250 Jordan Creek Pkwy, West Des Moines, IA 50266-5825
Region: United States > Iowa > West Des Moines
Price Range: €115 - €248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Des Moines Marriott 3.5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Marriott West Des Moines Hotel West Des Moines
Hotel Style:
#4 Business Hotel in West Des Moines
#4 Romantic Hotel in West Des Moines
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Questions & Answers

Questions? Get answers from West Des Moines Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Southwest side is the quite side of the hotel.”
JBretteD, 19 Dec 2016 | Read review
“Talk to the front desk. They want your business!”
PAtraveler1171, 10 Oct 2016 | Read review
“I always steer clear of first floor”
cartersdg, 3 Oct 2016 | Read review
“The North side faces the highway, but you cannot hear it from your room.”
Vito33Ming, 25 Sep 2016 | Read review
“Free wifi for Marriott rewards members, King Suite rooms are spacious”
cupfarb, 27 Aug 2016 | Read review
5 of 5
Marriott Hotels
US$176* /night
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TripAdvisorUS$176
Booking.comUS$195
PricelineUS$176
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*Disclaimer
Prices are for 1 room, 2 adults
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