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Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

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Traveller (19)
Room & Suite (31)
Dining (9)
Overview
  • Excellent51%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
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Offers from Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
Special Offer: Book Direct and Save
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (224)
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219 results
Traveller rating
110
72
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9
6
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110
72
22
9
6
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All reviewsjohnny's italian steakhousehi expressdes moinesrestaurant onsitegreat hotelwedding receptionjordan creekpull out bedbreakfast buffetlocation was perfectgreat shoppingroom was largenice arearooms are cleanshopping and restaurantsliving roomroad trip
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1 - 5 of 219 reviews
Reviewed 1 week ago

We stopped here for an overnight stay while traveling. If we had reached hotel earlier we would have gone somewhere else. The room had an old musty hotel smell. The decor is older. The sheets in bed were scratchy feeling. The bed and pillows were...More

1  Thank Mary111015
Hotel's Favourite
Reviewed 4 weeks ago

The last night of every road trip, we stay somewhere nice with a great restaurant, and the Holiday Inn West Des Moines delivered on all points! Open, welcoming, and manned by a great Staff! I will probably alter future trips to take us through West...More

1  Thank Jeff S
Response from Christopher S, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 4 weeks ago

Thank you so much for taking the time to provide feedback on your recent stay here at the Holiday Inn and Suites West Des Moines at Jordan Creek. Providing a great experience to our guests is our #1 goal, and it is always great to...More

Reviewed 6 June 2018

No complaints at all! Great service, big rooms, comfy beds, perfect bar area and lots to do around the area. Michael at the front desk was absolutely fantastic! If I'm in the area again, I'm staying here!More

Thank hotelstaff1234
Response from Tony S, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 13 June 2018

Thank you for staying with us and for taking the time to send in a review. We are glad you had a 5 Star experience and hope to see you again soon. Michael does a great job and I know he will be happy that...More

Reviewed 3 June 2018

My family and I stayed here when traveling to Colorado from Ohio. Everything about it was great, and we would definitely stay again. The location is very nice and safe with lots of food and shopping (a mall right across the street!). The rooms were...More

Thank Lauren W
Response from Christopher S, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 4 June 2018

Lauren W, Thank you so much for taking the time to provide feedback on your recent stay. I was very happy to see that you and your family had a great experience! I will look forward to accommodating you again the next time your travel...More

Reviewed 2 June 2018 via mobile

My husband, myself, and our two kids stayed here two weeks ago. We met other family there to spend the weekend with them. What a great hotel! The staff was wonderful, funny, and went out of their way to make sure we were happy. Joan...More

Thank parker7472
Response from Christopher S, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 4 June 2018

It is always great to hear when families have a great experience at my hotel. Your time is so valuable, and being able to hit all the right notes to make your stay a great one is what my staff works so hard to provide....More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Airport Transportation
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$120 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in West Des Moines
#5 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$120 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in West Des Moines
#5 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (19)
Room & Suite (31)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
LizPenyich
30 October 2017|
AnswerShow all 5 answers
Response from Anne C | Property representative |
The Holiday Inn and Suites is not but The Wildwood Lodge in Clive (cute northern decor & amazing staff) is very pet friendly.
0
Votes
Jillisa H
3 December 2014|
AnswerShow all 4 answers
Response from mdtinos | Reviewed this property |
Not in the suite I had.
0
Votes
Room Tips
"Go somewhere else."
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"Get the King Executive Suite! Also, upgrade to the "Breakfast Package"; it'll save you a few..."
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"Upper floors away from lighting."
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"My room was away from the road and it was super quiet ( Room 206 )"
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