We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

About
Location
Cleanliness
Service
Value
Certificate of Excellence
New Des Moines, Iowa hotel offers comfort and convenience Our newly built Holiday Inn Hotel & Suites in Des Moines offers business and leisure travelers a comfortable stay with premium amenities at an affordable cost. This hotel is near the Des Moines International Airport (DSM) and conveniently situated off Interstate 35, making our choice Des Moines, Iowa accommodations perfectly located for all types of travelers. Corporate travelers can benefit from the close proximity of our Des Moines hotel to many nearby businesses, including Wells Fargo, Principle Financial, the Farm Bureau and Pioneer Dupont. Our hotel features four flexible meeting rooms that can be arranged in eight different styles to accommodate any corporate event. Our non smoking Des Moines hotel offers easy access to many of Iowa's best attractions, including the Living History Farm, Wells Fargo Arena, Adventureland Theme Park and the Prairie Meadows Racetrack & Casino. Valley Junction, Des Moines Art Center and Big Creek Lake are also near our location. While lodging in Des Moines, Iowa, hotel guests can take advantage of the special amenities that our family friendly accommodations have to offer, including an indoor pool, a convenience store and our own restaurant, Johnny's Italian Steakhouse. This steakhouse serves breakfast, lunch and dinner. Be our guest at Holiday Inn and enjoy our great Des Moines hotel room deals.
Read more
Property amenities
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Airport Transportation
Concierge
Multilingual Staff
Breakfast Available
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Reviews & more
232Reviews
72Photos
2Q+A
31Room tips
Traveller rating
  • 117
  • 76
  • 24
  • 9
  • 6
Time of year
Traveller type
Language
  • Filter
  • English
Show reviews that mention
While I only stayed one night, the service and hotel were excellent. The hotel and rooms were clean, comfortable and stocked with plenty of towels and amenities. Staff were friendly and helpful. The highlight of my stay was the meal I ordered from room service. The scallop app
Read more
The customer service was top notch. The bartender remembered my name on the second night of my stay along with the drink I enjoy. At I was greeted warmly by Kathy and she was very attentive. The icing on the cake was when Michael gave myself and coworker a hotel shuttle ride at 4
Read more
Response from Michelle S, Public Relations Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
Responded 15 Oct 2018
Hi, we are so glad to hear you enjoyed your experience. We will be sure and share your compliments with restaurant and hotel staff. We hope to see you again soon!
Read more
We had a marvelous week at the Holiday Inn on Mills Civic Pkwy while our last son was getting married just outside of West Des Moines. We stayed for virtually a week and had the wedding guests stay an average of three nights for the event. We cannot express deeply enough our ap
Read more
Response from Christopher S, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
Responded 8 Oct 2018
Thank you so much for such sharing the great experience you and your family had while staying for your wedding event! Gina is the very best at what she does, and it is a privilege to have her as a part of the team. Attention to every detail is the goal in which we strive to meet. A big part of achieving this goal is for the front line and service staff to be committed in reaching this goal. Stephanie has demonstrated this commitment time and again, and thank you for taking the time to recognize her efforts as well. It was a pleasure to have the opportunity to serve you and your guests!
Read more
I stay at this hotel often for work and have had nothing but positive experiences. The rooms are very nice and clean. The restaurant in the hotel has amazing food (Johnny’s Steakhouse). The location is also great as it’s close to many restaurants and shopping areas and is located
Read more
Response from Christopher S, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
Responded 2 Oct 2018
Thank you so much taking the time to provide feedback on your recent stay. It is great to hear from our guests that stay at the hotel on a regular basis. Consistency is such an important part to providing great service, and that we have been able to provide you with a great experience for all of your stays is the greatest compliment. I look forward to accommodating you again the next time you are in town!
Read more
Accommodating staff and reasonable price for our one night in West Des Moines. This hotel was only six months old when we stayed, so everything is like new. Impressed with the cleanliness of our room, as well as other common areas. The only reason I don't leave a 5-star rating is
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementHoliday Inn Hotel & Suites West Des Moines-Jordan Creek
Meeting room
Photo provided by managementHoliday Inn Hotel & Suites West Des Moines-Jordan Creek
Suite
Photo provided by managementHoliday Inn Hotel & Suites West Des Moines-Jordan Creek
Suite
Photo provided by managementHoliday Inn Hotel & Suites West Des Moines-Jordan Creek
Suite
Photo provided by managementHoliday Inn Hotel & Suites West Des Moines-Jordan Creek
Guest room amenity
Previous
Is this pet friendly?
The Holiday Inn and Suites is not but The Wildwood Lodge in Clive (cute northern decor & amazing staff) is very pet friendly.
0 votes
Show all answers
Is there a jacuzzi in the suites?
Not in the suite I had.
0 votes
Show all answers
"Go somewhere else."
"Get the King Executive Suite! Also, upgrade to the "Breakfast Package"; it'll save you a few bucks."
"Upper floors away from lighting."
"My room was away from the road and it was super quiet ( Room 206 )"
"Floors 3 and up will have better views."
Previous
PRICE RANGE
US$90 - US$149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hotel and suites west des moines-jordan creekwest des moines holiday inn
LOCATION
United StatesIowaWest Des Moines
NUMBER OF ROOMS
137
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing