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Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

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Traveller (19)
Room & Suite (31)
Dining (9)
Overview
  • Excellent52%
  • Very good33%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Offers from Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
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Reviews (226)
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221 results
Traveller rating
112
72
22
9
6
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112
72
22
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6
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All reviewsjohnny's italian steakhousedes moinesrestaurant onsitepull out bedwedding receptiongreat shoppingbreakfast buffetnice arearooms are cleanjordan creek shoppingliving roomshopping and restaurantsroad triphot tubwould stay here againlobbypillows
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1 - 5 of 221 reviews
Reviewed 5 days ago via mobile

I don’t always give a 5star but I was so pleased with every Staff member I crossed paths with, it was certainly warranted! Michael took my reservation over the phone and his telephone skills were excellent so made it a point to commend him in...More

Thank Bryan T
Hotel's Favourite
Reviewed 20 June 2018

The last night of every road trip, we stay somewhere nice with a great restaurant, and the Holiday Inn West Des Moines delivered on all points! Open, welcoming, and manned by a great Staff! I will probably alter future trips to take us through West...More

1  Thank Jeff S
Response from Christopher S, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 21 June 2018

Thank you so much for taking the time to provide feedback on your recent stay here at the Holiday Inn and Suites West Des Moines at Jordan Creek. Providing a great experience to our guests is our #1 goal, and it is always great to...More

Reviewed 2 weeks ago via mobile

Clean and newer. Great bar but you are litterally feet from some of the best restaurants, night life and shopping in Iowa. So we check in on a Friday night and we get who I assume is the GM as knowledgeable as he is with...More

Thank HR C
Response from Tony S, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 1 week ago

Thank you for staying with us and for taking the time to send in a review. I am glad you enjoyed your stay. Thank you for the kind words about our hotel and Chris. Chris does an outstanding job and you are correct, he will...More

Reviewed 10 July 2018

We stopped here for an overnight stay while traveling. If we had reached hotel earlier we would have gone somewhere else. The room had an old musty hotel smell. The decor is older. The sheets in bed were scratchy feeling. The bed and pillows were...More

1  Thank Mary111015
Reviewed 6 June 2018

No complaints at all! Great service, big rooms, comfy beds, perfect bar area and lots to do around the area. Michael at the front desk was absolutely fantastic! If I'm in the area again, I'm staying here!More

Thank hotelstaff1234
Response from Tony S, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 13 June 2018

Thank you for staying with us and for taking the time to send in a review. We are glad you had a 5 Star experience and hope to see you again soon. Michael does a great job and I know he will be happy that...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Airport Transportation
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$121 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in West Des Moines
#5 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$121 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in West Des Moines
#5 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (19)
Room & Suite (31)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
LizPenyich
30 October 2017|
AnswerShow all 5 answers
Response from Anne C | Property representative |
The Holiday Inn and Suites is not but The Wildwood Lodge in Clive (cute northern decor & amazing staff) is very pet friendly.
0
Votes
Jillisa H
3 December 2014|
AnswerShow all 4 answers
Response from mdtinos | Reviewed this property |
Not in the suite I had.
0
Votes
Room Tips
"Go somewhere else."
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"Get the King Executive Suite! Also, upgrade to the "Breakfast Package"; it'll save you a few..."
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"Upper floors away from lighting."
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"My room was away from the road and it was super quiet ( Room 206 )"
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