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Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

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Traveller (19)
Room & Suite (31)
Dining (9)
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Overview
  • Excellent52%
  • Very good33%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
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Offers from Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
Special Offer: Book Direct and Save
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Reviews (222)
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109
72
22
8
6
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All reviewsjohnny's italian steakhousehi expressdes moinesrestaurant onsitegreat hotelwedding receptionjordan creekpull out bedbreakfast buffetgreat shoppingroom was largenice arearooms are cleanshopping and restaurantsliving roomhot tubwould stay here again
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1 - 5 of 217 reviews
Reviewed 1 week ago

No complaints at all! Great service, big rooms, comfy beds, perfect bar area and lots to do around the area. Michael at the front desk was absolutely fantastic! If I'm in the area again, I'm staying here!More

Thank hotelstaff1234
Response from Tony S, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 5 days ago

Thank you for staying with us and for taking the time to send in a review. We are glad you had a 5 Star experience and hope to see you again soon. Michael does a great job and I know he will be happy that...More

Hotel's Favourite
Reviewed 2 weeks ago

My family and I stayed here when traveling to Colorado from Ohio. Everything about it was great, and we would definitely stay again. The location is very nice and safe with lots of food and shopping (a mall right across the street!). The rooms were...More

Thank Lauren W
Response from Christopher S, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 2 weeks ago

Lauren W, Thank you so much for taking the time to provide feedback on your recent stay. I was very happy to see that you and your family had a great experience! I will look forward to accommodating you again the next time your travel...More

Reviewed 2 weeks ago via mobile

My husband, myself, and our two kids stayed here two weeks ago. We met other family there to spend the weekend with them. What a great hotel! The staff was wonderful, funny, and went out of their way to make sure we were happy. Joan...More

Thank parker7472
Response from Christopher S, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 2 weeks ago

It is always great to hear when families have a great experience at my hotel. Your time is so valuable, and being able to hit all the right notes to make your stay a great one is what my staff works so hard to provide....More

Reviewed 30 April 2018

I booked a room online for a Suite with a King Size bed, bunk beds, and a Jacuzzi hot tub. I used a 3rd party agency called getaroom.com. Another mistake. The bozo told me the price of my room and I would be getting the...More

Thank kkwj22
Response from Tony S, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 2 May 2018

Thank you for sending in a review. We appreciate getting feedback as it helps us coach our staff. I apologize for your unsatisfactory stay. Our goal is to give all our guest a 5 Star experience and I believe we achieve that goal most of...More

Reviewed 20 April 2018

I actually don't frequent Holiday Inns, for no particular reason, but I was speaking at a conference hosted at this property, so this was my first time as their guest. I drove in early in an attempt to beat treacherous weather (snow), and I was...More

Thank Bill W
Response from Tony S, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan CreekResponded 23 April 2018

Bill, Thank you for staying with us and for taking the time to send in a review. We are glad you enjoyed your stay. We are also happy that you had lunch at our Award Winning Johnny's Italian Steakhouse. We hope you will stay with...More

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Most Booked Properties in West Des Moines
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Airport Transportation
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$112 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in West Des Moines
#5 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$112 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in West Des Moines
#5 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (19)
Room & Suite (31)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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LizPenyich
30 October 2017|
AnswerShow all 5 answers
Response from Anne C | Property representative |
The Holiday Inn and Suites is not but The Wildwood Lodge in Clive (cute northern decor & amazing staff) is very pet friendly.
0
Votes
Jillisa H
3 December 2014|
AnswerShow all 4 answers
Response from mdtinos | Reviewed this property |
Not in the suite I had.
0
Votes
Room Tips
"Upper floors away from lighting."
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"My room was away from the road and it was super quiet ( Room 206 )"
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"Floors 3 and up will have better views."
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"Make sure you eat at the restaurant at least once!!!"
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