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Hilton Garden Inn West Des Moines

GardenInn.comUS$137*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn West Des Moines
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562 Reviews from our TripAdvisor Community

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Showing 561: English reviews
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Elkader, Iowa
Reviewed yesterday NEW

It was a extremely nice place to stay. In town for a graduation party and the Inn was close to my daughters house. Thank you. My other daughter and her two kids also stayed and used your swimming pool.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank sandrahN8176PZ
Chariton, Iowa
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Convenient location near shopping, food and beverage outlets. Hotel remodeled since our last stay here. Great lobby experience and late evening lobby bar. Friendly staff, and a quiet room on the 3rd floor.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank DKMTravel
About Hotel's Favourite Review
Manchester,IA
Reviewed 2 days ago NEW

Great location. Pillows and bed very uncomfortable for us. Housekeeping did a wonderful job with our requests for extra towels,tea, and shampoo. Liked the wading pool for our great grandchildren and extra TV in suite was perfect for 16 year old grandson. Delicious cookies upon our arrival.

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Helpful?
Thank Bruce Cynthia M
Wentzville, United States
Reviewed 2 days ago NEW

Staff was friendly and room was clean. Slightly disappointed that the bar was not open until 5 p.m. as we enjoyed a cocktail and snacks prior to dinner. We were there to visit our children, thus did not spend a lot of time at the hotel.

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Helpful?
Thank janao448
Minnespolis
Reviewed 5 days ago NEW

The bed was hard and not that comfortable. The service was good. The front desk was helpful and courteous. No problems with anything really, except for the bed. The Hilton needs a different TV service. It is impossible to find the programs with the remote. We had Directtv, which I have at home, but I could not find the shows...

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Helpful?
Thank Dyan V
HGIWDSM, Front Office Manager at Hilton Garden Inn West Des Moines, responded to this review

Good Afternoon Dyan, I am so terribly sorry to hear that your bed was hard and not that comfortable. We strive to have all our guests have an enjoyable and comfortable stay every time. I am sorry to see we have failed you in this aspect. We are actually in the process of updating all of our beds to assure...

Upland, United States
Reviewed 1 week ago

extremely clean and well staffed! Breakfast was well stocked and plenty of options. The upgrade was a welcome surprise. only a minor negative is the location is not right off the freeway exit, but, not an issue once we used out mapquest.

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Helpful?
Thank georgianaayanoj
Fairfax, Virginia
Reviewed 1 week ago

Employees are welcoming stay was nice Rooms were comfortable we will come back again to this location . We enjoyed the location and the comforter is terrific. The location is a bit hidden but very quiet .

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Helpful?
Thank jenniferpD2677KR
Wyoming
Reviewed 4 weeks ago

Stayed one night, hotel was clean and comfortable - hotel staff were wonderful. This was a good stop! Newer hotel in nice area and right by the highway - it worked well for us. There are food choices close by, this was not a vacation destination, just a good nights sleep before getting back to MN.

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Helpful?
Thank K L
Reviewed 4 weeks ago

You can find better value in a hotel. It's a fine hotel but you will leave feeling like your stay was average especially for the price you pay. I would look somewhere else to stay next time in town. You can get better bang for your buck.

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Helpful?
Thank brettr467
HGIWDSM, Front Office Manager at Hilton Garden Inn West Des Moines, responded to this review

I'm sorry to hear that you felt your stay was not worth the money you paid. We strive to make sure every one of our guests feels that their money was well spent and I see we have failed to provide you with such a stay. We appreciate you taking the time to let us know and once again we...

Cedar Rapids, United States
Reviewed 4 weeks ago

very near a lot of shopping at Jordan Creek and area; I only gave it Very Good because we did not use all the amenities to rate it Excellent. The staff and feel of the place was more comfortable than the nearby Holiday Inn. Everything was clean and in good repair.

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Helpful?
Thank karinh128

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to Hilton Garden Inn West Des Moines located close to Wells Fargo Corporate Offices and Jordan Creek Town Center. Whether you're traveling for business or leisure, our hotel in West Des Moines, Iowa is conveniently located near the restaurants, entertainment and shops of West Des Moines. Our Iowa hotel is near Interstate 35, Interstate 80 and 20 minutes from downtown. Plan a business conference or party in over 3,000 sq. Ft. Of flexible meeting space. Our experienced catering staff will assist with the menu and details. Stay connected with complimentary WiFi in guest rooms, common areas, and our 24-hr business center. Enjoy a workout in our fitness center or a swim in our indoor heated pool. Start the day with cooked-to-order omelets, waffles, or French toast in our Great American Grill(R). The restaurant is also open for dinner. If you'd prefer a relaxing dinner in your guest room, order room service or pick up a prepared meal at the 24-hour Pavilion Pantry(R). ... more   less 

Additional Information about Hilton Garden Inn West Des Moines

Address: 205 S 64th St, West Des Moines, IA 50266-8623
Region: United States > Iowa > West Des Moines
Price Range: €115 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn West Des Moines 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hilton Garden Inn West Des Moines Hotel West Des Moines
Hilton West Des Moines
West Des Moines Hilton
Hotel Style:
#1 Best Value Hotel in West Des Moines
#2 Business Hotel in West Des Moines
#2 Romantic Hotel in West Des Moines
#2 Family Hotel in West Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn West Des Moines staff and other travellers.
2 questions
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Questions? Get answers from Hilton Garden Inn West Des Moines staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were able to get a room on a very busy weekend, any room works! :)”
933kl, 26 Apr 2017 | Read review
“Call Ahead”
cliffsiler, 8 Apr 2017 | Read review
“Hotel is very large but didn't seem overcrowded or noisy”
MayBerrie, 6 Apr 2017 | Read review
“Room 462 was nice and quiet!”
Wisconsin_Fun_Mom, 1 Apr 2017 | Read review
“There really isn't anything special. All rooms that I stayed in were exceptionally clean and quiet.”
4jamik, 5 Feb 2017 | Read review
5 of 5
GardenInn.com
US$137* /night
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Prices are for 1 room, 2 adults
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