We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Residence Inn Des Moines West at Jordan Creek Town Center

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Residence Inn Des Moines West at Jordan Creek Town Center
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

170 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Residence Inn Des Moines West at Jordan Creek Town Center
See the most recent reviews
Showing 169: English reviews
Dallas
Reviewed 31 December 2015 via mobile

Our family stays at this hotel every time we visit Des Moines. Love having a kitchenette in the room. Staff very pleasant and accommodating. Rooms are clean. Typical breakfast items like eggs, waffles, yogurt, fruit, and oatmeal. Within walking distance to the Jordan Creek mall and a few restaurants.

 Report
Helpful?
Thank Faith501
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for always choosing to stay at the West Des Moines Residence Inn at Jordan Creek Town Center when you visit. We enjoy seeing familiar faces as well as meeting new ones. Looking forward to your next trip to Des Moines. Nocona Mollendor General Manager

West Branch, Iowa
Reviewed 15 December 2015

Great place to spend the weekend - we wanted to get all our holiday shopping done and the Residence Inn fit the bill. Nice indoor pool, walkable to the mall and incredibly quiet at night! Typical breakfast, but nice not to have to go out! Recommend for families.

 Report
Helpful?
Thank IAtraveller2014
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, We thank you for choosing the Residence Inn at Jordan Creek Town Center to spend your weekend. We are glad to hear you were able to relax after a long day of shopping! We hope to see you and your family in the future! Sincerely, Nocona Mollendor General Manager Residence Inn Des Moines West

Pune, India
Reviewed 28 November 2015

This is a great place to stay in West Des Moines. I have been there 3 times and recently stayed for more than 5 weeks on a Business Trip. The hotel is very close to Jordan Creek Mall which is a shopper's paradise in West Des Moines. There are lot of Restaurants near-by serving amazing food. They serve buffet Breakfast...

 Report
Helpful?
Thank Hunk_79
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for choosing to stay at the Residence Inn at Jordan Creek Town Center. We are glad to hear that you enjoyed your stay. I will pass along your comments to the appropriate department. Thank you again, we look forward to the next time we can welcome you back. Sincerely, Residence Inn Team

Chariton
Reviewed 23 November 2015

This was the second year for us to stay at the Inn for out 3 day weekend. Four sisters and a great time was had by all. Staff was welcoming and excited for us. We had wine as a welcome and smiling faces morning noon or night.

 Report
Helpful?
Thank Linda B
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Travelers Thank you for the post. It's great to hear that you had an enjoyable experience and we look forward to your next girls weekend! Residence Inn at Jordan Creek Town Center

Omaha
Reviewed 6 November 2015 via mobile

I was excited when I went to this hotel for the first time and saw that they were putting new mattresses in. I asked if my room had a new mattress already and the front desk confirmed that it did. The new mattress was comfortable, however, it appeared they just plucked it down on the flimsy frame. Every time I...

 Report
Helpful?
Thank lauren_bergen
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, We are sorry to hear about your restless night sleep. Please accept our sincerest apologies, as it is our goal to deliver a memorable experience and this is not the memorable experience that we strive for. I have passed along your comments to the correct department with the goal of resolving this issue. We do hope we have...

Cincinnati, Ohio
Reviewed 22 October 2015

Very disappointed at the poor excuse for a breakfast I found here. Normally, most Residence Inns offer a decent meal, and I look forward to that as one of the main reasons I stay there. But this place took the cheap option to an extreme, in my opinion. Otherwise, the hotel was perfectly fine, and in a good location. Clean,...

 Report
Helpful?
Thank braumeister
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for taking the time to share your recent experience at the Residence Inn. I am happy to hear that you enjoyed your stay. I am sorry to hear that the breakfast was not what you had anticipated. We strive to maintain the highest standards in all areas of our hotel. We do hope you give us...

Reviewed 16 October 2015 via mobile

Amazing place to stay! The staff and management are so friendly and caring. You become like a family by the end of your stay. They all all dogs too! Monday Tuesday Wednesday are like hotel dinner social nights and it's really neat and fun. Technically a part of Jordan Creek Mall too so lots of shopping. Crystal, Nocona, Marissa, Brenda,...

 Report
Helpful?
Thank Erika A
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Guest, Thank you for taking the time to share your experience with the Residence Inn. We truly appreciate the great comments and we will share with our team members. We are happy to hear the staff exceeded your needs. Til next time, Nocona Mollendor General Manager

Reviewed 13 October 2015 via mobile

Staff is outstanding. They make each guest feel like a regular. Pleasantly surprised by nightly dinners/gatherings. Their breakfast each morning is equally as good. Rooms are updated and spacious. Great place to stay for a business trip or a family outing.

 Report
Helpful?
Thank ScottDF21
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for the post! It's great to hear that you were able to take full advantage of the hotel and our amenities. We can't wait to have the opportunity to welcome you back soon! Sincerely, Management Team Residence Inn at Jordan Creek Town Center

Reviewed 8 October 2015

This hotel was close to everything. You are 15 minutes from the airport and surrounded by good shopping and dining. My only complaint is that the sheets did not stay tucked in. I recommend this hotel if the sheets don't bother you. Otherwise you will be up all night trying to return them.

 Report
Helpful?
Thank Ashley M
Nocona M, Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for sharing your experience at the Residence Inn at Jordan Creek Town Center. We are glad to hear that you enjoyed your stay. I do apologize for the inconvenience of the miss fitting sheets, rest assured I personally I am looking into the issue. Hope you give us a chance again on your next visit to...

Crescent City, California
Reviewed 12 September 2015

This hotel is located within Jordan Creek "mall". The wait staff is super nice and helpful. The rooms are exceptionally clean, the bed comfortable. Full size refrigerator, dishwasher and 2 burner stove-top, and microwave. There is a guest laundry. Eateries are within walking distance, across a scenic bridge, and a small lake full of ducks. Joe's Crab Shack, Bravos Italian...

 Report
Helpful?
Thank sameoldsparks
Nocona M, General Manager at Residence Inn Des Moines West at Jordan Creek Town Center, responded to this review

Dear Traveler, Thank you for your review and for choosing the Residence Inn for you stay. We strive to make sure each and every guest feels welcomed and cared for while they are with us. I am happy to hear that our staff and location exceeded your needs! Sincerely, Nocona Mollendor

144 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (27)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (12)
Viewed
View from Room (2)
Viewed
Bathroom (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (117)
Viewed
Room/Suite (57)
Viewed
Pool/Beach Area (3)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (3)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (8)
Viewed
Other (37)
Check In Check Out
Hotels you might also like...
Travellers also viewed these West Des Moines hotels
0.4 km away
Hilton Garden Inn West Des Moines
Hilton Garden Inn West Des Moine...
#3 of 20 in West Des Moines
510 reviews
1.1 km away
Homewood Suites by Hilton West Des Moines / SW Mall Area
Homewood Suites by Hilton West D...
#1 of 20 in West Des Moines
163 reviews
0.4 km away
Courtyard Des Moines West/Jordan Creek
Courtyard Des Moines West/Jordan...
#7 of 20 in West Des Moines
139 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Hampton Inn & Suites West Des Moines/SW Mall Area
Hampton Inn & Suites West Des Mo...
#2 of 20 in West Des Moines
153 reviews
0.2 km away
TownePlace Suites Des Moines West/Jordan Creek
TownePlace Suites Des Moines Wes...
#12 of 20 in West Des Moines
21 reviews
1.8 km away
Drury Inn & Suites West Des Moines
Drury Inn & Suites West Des Moin...
#5 of 20 in West Des Moines
347 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The NEW Des Moines West Residence Inn by Marriott at Jordan Creek Town Center offers all that the business, leisure, and those relocating are seeking. Located minutes away from the headquarters of Wells Fargo, the downtown financial district, and Des Moines International Airport. Our visitors have access to many local attractions including the Iowa Events Center/Wells Fargo Arena, Science and Botanical Center, and Des Moines Civic Center to name a few. Here you will also find shopping, lakeside restaurants, running trails, and an outdoor amphitheater for enjoying concerts and other activities all within walking distance. As the leader in extended stay lodging, our homelike surroundings invite you to relax, and our community atmosphere will make you feel welcome. ... more   less 

Additional Information about Residence Inn Des Moines West at Jordan Creek Town Center

Address: 160 S Jordan Creek Pkwy, West Des Moines, IA 50266-8138 (Formerly Residence Inn Des Moines West)
Region: United States > Iowa > West Des Moines
Price Range: €133 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Des Moines West at Jordan Creek Town Center 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Orbitz, Travelocity, Priceline and Odigeo so you can book your Residence Inn Des Moines West at Jordan Creek Town Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Des Moines West Hotel West Des Moines
Residence Inn West Des Moines
West Des Moines Residence Inn
Hotel Style:
#1 Family Hotel in West Des Moines
#6 Business Hotel in West Des Moines
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Des Moines West at Jordan Creek Town Center staff and other travellers.
1 question
Ask a question
Johnston, Iowa

See all questions (1)

Questions? Get answers from Residence Inn Des Moines West at Jordan Creek Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a whirlpool tub.”
 of 5 bubbles philipg7, 17 Oct 2016 | Read review
“Two bedroom suites are typically on the top floor which is quieter we have found.”
 of 5 bubbles 982christopherm, 19 Aug 2016 | Read review
“All the rooms here are wonderful.”
  • Beautiful view from the room.
 of 5 bubbles 450sonyat, 19 Apr 2016 | Read review
“3rd or 4th floor Rooms”
 of 5 bubbles Hunk_79, 27 Nov 2015 | Read review
“we love the two bedroom queen beds and kitchens”
 of 5 bubbles lindabP867CP, 23 Nov 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay