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Staybridge Suites West Des Moines

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Traveller (18)
Room & Suite (47)
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Overview
  • Excellent49%
  • Very good31%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(30 reviews)
“full kitchen”(10 reviews)
“large pond”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Staybridge Suites West Des Moines
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (166)
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Traveller rating
77
53
22
8
6
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LanguageEnglish
77
53
22
8
6
Show reviews that mention
All reviewsfront deskfull kitchenlarge ponddes moineslight dinnerhotel is conveniently locatedevening receptionsocial hourgas fireplacewafflesnice suitewe've stayedkitchen areaseparate roomsstay there againking suiterooms are clean
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1 - 5 of 166 reviews
Reviewed 27 February 2018

In my 30 years of traveling, and also as a Premium Elite member of IHG, I am disappointed to say at check in, I was treated with the utmost disrespect I have ever received at a hotel. Very inconsistent with the IHG brand. I went...More

Thank hrseperson
Response from Jessica J, General Manager at Staybridge Suites West Des MoinesResponded 1 March 2018

Dear hrseperson, I am terribly sorry to hear about your experience. As I'm not sure what it is you're referring to, I'd appreciate it if you would contact me so that we can discuss the matter & I can research this & rectify it if...More

Hotel's Favourite
Reviewed 8 February 2018 via mobile

We arrived at the dinner hour while traveling I-80 west. After registering for the night, we were welcomed by the front desk staff to a relaxing light dinner & happy hour in the lobby. What a nice surprise after a long day on the road....More

Thank GrandmaERJKM
Response from Jessica J, General Manager at Staybridge Suites West Des MoinesResponded 3 weeks ago

Dear GrandmaERJKM, I'm glad that you enjoyed your stay with us & were able to experience The Social & breakfast - both are wonderful! We appreciate the perfect rating & hope to see you again. Sincerely, Jessicac

Reviewed 11 February 2018

Staybridge Suites in West Des Moines is a well kept, clean hotel with good amenities. The rooms are clean and well appointed, and the bathrooms are in good shape. The staff runs the spectrum from sub-par to competent, and the evening reception offered M-W is...More

1  Thank PatchMeister
Response from Jessica J, General Manager at Staybridge Suites West Des MoinesResponded 15 February 2018

Dear PatchMeister, Thank you for reviewing your recent stay with us. I'm glad that you enjoyed your stay. I'm sorry we weren't able to offer you an upgrade - hopefully next time we'll have rooms available to offer. I will share your review with the...More

Reviewed 7 February 2018

I enjoyed a visit to this hotel on business. My partner, Marcus, joined me, and we got a nice suite with a gas fireplace. There was some excellent white wine in the pantry for a reasonable price and food to be ordered. We sat on...More

Thank Daniel S
Response from Jessica J, General Manager at Staybridge Suites West Des MoinesResponded 3 weeks ago

Dear Daniel S, Thank you for such a wonderful description of your stay with us! I'm happy to hear that you were able to enjoy the fireplace in your room & start your day with our delicious breakfast. We hope to see you the next...More

Reviewed 9 December 2017

great location for the eye clinic will be staying 2 more times was great place to stay and very convinent as well as very clean friendly staff as well as great breakfast and very quet, great for a restfulnight.

Thank Deb Phil T
Response from Jessica J, General Manager at Staybridge Suites West Des MoinesResponded 7 February 2018

Dear Deb Phil T, Thank you for taking time to review your recent stay with us. I'm glad that you found it convenient & comfortable while in town for eye surgery. We look forward to seeing you again. Sincerely, Jessica

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$103 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in West Des Moines
#9 Business Hotel in West Des Moines
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$103 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in West Des Moines
#9 Business Hotel in West Des Moines
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (18)
Room & Suite (47)
Dining (10)
Pool & Beach (5)
Questions & Answers
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Brenda D
28 May 2015|
Answer
Response from Jessica J | Property representative |
Brenda D, We have two Studio Suites that feature a King Size bed. The first is a mini suite, which has a king size bed, desk, wet bar with mini fridge, microwave, coffee pot & toaster, as well as a shower/tub combo with a... More
0
Votes
Room Tips
"was on second floor was great"
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"Room 326 was very spacious with 2 queen beds, a kitchen area and good sized lounge."
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"Forget expectations of maid service!"
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"Check the A/C Unit upon arrival"
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