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The room was clean. The breakfast had a nice selection of foods. This included fresh fruit of apples too. It was about a 15-minute drive to downtown to the State Capitol. I would stay at the hotel again.
I read reviews and checked ratings and almost overlooked this property. I room a chance though since I’m familiar with this brand and I’m glad I did. Everything was very well maintained. The room was clean, the evening food and drink was above average...what more...More
Response from Jessica J, General Manager at Staybridge Suites West Des MoinesResponded 3 June 2018
We appreciate you taking the time to share your experience during your recent stay with us. I'm so glad that you enjoyed staying with us & we look forward to seeing you again.
We stopped here for one night during our move from NJ to CA. Unfortunately, it was the same time 2 baseball teams filled up the place so it was quite crowded/rowdy with kids playing/running down the halls and slamming doors. The pool was in a...More
My husband and I (along with our young children) stayed here for one night this past week. We chose this hotel for two reasons. The first being it is dog friendly (we had our puppy with us as well). The second, every review I read...More
Response from Jessica J, General Manager at Staybridge Suites West Des MoinesResponded 1 week ago
I am terribly sorry to hear about your experience. While I'm glad that the employee who switched rooms was kind & accommodating, the incident should never have happened. We strive to provide the best experience to all of our guests & that includes...More
In my 30 years of traveling, and also as a Premium Elite member of IHG, I am disappointed to say at check in, I was treated with the utmost disrespect I have ever received at a hotel. Very inconsistent with the IHG brand. I went...More
Response from Jessica J, General Manager at Staybridge Suites West Des MoinesResponded 1 March 2018
I am terribly sorry to hear about your experience. As I'm not sure what it is you're referring to, I'd appreciate it if you would contact me so that we can discuss the matter & I can research this & rectify it if...More
Response from Jessica J | Property representative |
We have two Studio Suites that feature a King Size bed. The first is a mini suite, which has a king size bed, desk, wet bar with mini fridge, microwave, coffee pot & toaster, as well as a shower/tub combo with a... More
We have two Studio Suites that feature a King Size bed. The first is a mini suite, which has a king size bed, desk, wet bar with mini fridge, microwave, coffee pot & toaster, as well as a shower/tub combo with a jetted tub.
The standard Studio King Suite has a king size bed, living room area with sleeper sofa, kitchenette with full size fridge, 2 burner cooktop stove, microwave, coffee pot, toaster, dishes & cookware, as well as a dishwasher & garbage disposal.
Please call the hotel at (515) 223-0000 & we'll be happy to answer any additional questions you may have, as well as help you make a reservation. We hope to see you soon!!