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SpringHill Suites Des Moines West

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Traveller (22)
Room & Suite (22)
Dining (2)
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Overview
  • Excellent30%
  • Very good34%
  • Average23%
  • Poor9%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (181)
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55
58
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LanguageEnglish
55
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42
17
9
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All reviewsstand alone showershower and toiletserving guestsdes moinesbedroom areahot breakfast itemsscrambled eggsfresh fruitjordan creek mallseparate sinkevening managertv standfront desk attendantperkins restaurantwhirlpool suiterefrigerator and microwavegreat stop
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1 - 5 of 181 reviews
Reviewed 4 weeks ago via mobile

Stayed 1 night as a layover place. Older dingy hotel. Room was large, but had awful smell. Hotel is in need of update and would choose another location in future. Luckily we checked in late and left early in morning.More

Thank zagzotts
Response from Abid T, General Manager at SpringHill Suites Des Moines WestResponded 4 weeks ago

Thank you for your valuable feedback. Please accept my sincere apologies that your stay did not meet or exceed your expectations as well as the smell to your room. We have many exciting new projects in the works as we prepare for our complete renovation...More

Reviewed 4 March 2018 via mobile

This hotel is dated, dingy, and not great. The location was super for the event we were in town for (right off 235), and the price was right, but we will not stay here again. Should have known by the price that it would be...More

Thank kimberlystamps
Response from Abid T, General Manager at SpringHill Suites Des Moines WestResponded 6 March 2018

Please accept my sincere apologies for not meeting your expectations. We have many projects in the works as we prepare for our complete renovation at the end of this year. We hope to serve you again in the future the next time your travels bring...More

Reviewed 17 January 2018 via mobile

Jennifer at the front desk was friendly, warm and enthusiastic about serving guests. The room was comfortable with updated and colorful decor. Oddly, the bathroom did not have a fan although there appeared to be a space for it. This meant that the walls, tile,...More

Thank Rebecca M
Response from Abid T, General Manager at SpringHill Suites Des Moines WestResponded 18 January 2018

Thank you for providing your valuable feedback. Please accept my sincerest apologies for their not being a bathroom fan in your bathroom. I have shared your feedback with the appropriate hotel team to ensure this is corrected moving forward.

Reviewed 7 December 2017

This hotel has potential...the rooms are nice and spacious but need some updating. The Bathrooms really need updating. The Lobby looks like it has been updated and the breakfast was nice. Coffee was good.More

Thank Jenifermae
Response from Abid T, General Manager at SpringHill Suites Des Moines WestResponded 10 January 2018

Thank you for your valued feedback. Please accept my sincerest apologies that the hotel did not meet to your full expectations. We will be having a complete renovation at the end of the year 2018. We hope to see you in the future after our...More

Reviewed 12 November 2017 via mobile

This was our second stay. We found nice updates including spacious breakfast area and hot breakfast items! If you like, Perkins is right next door. Great location off highway with Jordan creek mall down the road. Friendly desk receptionist and clean hotel. Elevator access planned...More

Thank DMichelle312
Response from Abid T, General Manager at SpringHill Suites Des Moines WestResponded 10 January 2018

Thank you for your response. I am happy that your stay was good. We hope to see you in the future the next time your travels bring you back to West Des Moines, Iowa.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$85 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$85 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (22)
Room & Suite (22)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
cathyhammel
3 August 2017|
AnswerShow all 4 answers
Response from Brian B | Reviewed this property |
I'm not sure. I would guess 10 years or so. They have several nice upgrades.
0
Votes
526lynne
20 February 2016|
Answer
Response from Brian B | Reviewed this property |
Possibly the executive suites.
0
Votes
Room Tips
"Really quiet even though close to freeway."
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"floor on upper floors quieter, away from the parked cars on the first floor."
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"Pricy as compared to similar accomodations"
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"Request a room that is NOT next tot he elevator or ice machine area!"
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