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Holiday Inn Express Waterloo

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Holiday Inn Express Waterloo
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114 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Baldwin City, Kansas
1 review
Reviewed 24 October 2016

My team was supposed to stay in Cedar Rapids at a different hotel chain, but gave our rooms away even tho we had reservations. Sue from Holiday Inn Express took care of my team and the 9 rooms we needed. No one else was able to help us, but she took the time and made sure each one of my... More 

Helpful?
Thank timbyers
Holiday E, Guest Relations Manager at Holiday Inn Express Waterloo, responded to this review

Dear Guest, Thank you for choosing our Holiday Inn Express for you stay. We are happy that we could accommodate your team. We thank you for the your expressed gratitude regarding our team member. We always strive to make every guest feel at home. We look forward to you and your team coming and staying with us again. Thank you,... More 

1 review
Reviewed 10 October 2016 via mobile

I tell you what that sue on night shift is the best sheis the sweetheart of the bunch!! But I tell you what Nancy is a sweetie also I was the only gut that asked for a microwave but I got it the next day Woo-hoo!!

Helpful?
Thank Erich T
Shelley D, Guest Relations Manager at Holiday Inn Express Waterloo, responded to this review

Thank you for your review, this shows how our team is responding to guest needs, and that we will continue to work hard to keep our guests like you happy. More 

1 review
Reviewed 3 October 2016 via mobile

I travel all the time on business, I ALWAYS stay at this holiday Inn , Clean, and Nancy at the front desk is so helpful and friendly!! She goes out of way and beyond to ensure your stay is a satisfying one.

Helpful?
Thank David H
Troy G, General Manager at Holiday Inn Express Waterloo, responded to this review

Thank you for taking the time to fill out the guest survey regarding your recent stay. I am glad to read we took such great care of you while you were in the Waterloo area. Our team takes pride in their work. Everything we do is designed to deliver an excellent experience and great hotel guests love. Nancy is a... More 

Dallas, Oregon
1 review
Reviewed 14 September 2016

I travel a lot, and have been staying here for many weeks this year. Nancy always greets me at the check in desk with a friendly attitude and makes sure I have everything I need. The rooms are well maintained, kept clean, TV always works Great place to stay.

Helpful?
Thank aivy2016
Troy G, General Manager at Holiday Inn Express Waterloo, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Nancy does a great job and and I am glad she takes great care of you each stay. We look forward to your future visits. Sincerely,... More 

California
1 review
Reviewed 14 September 2016

Hotel has everything you need with breakfast and complimentary evening snacks/drinks. hotel staff is helpful, Nancy has taken great care of me. The pool is nice and the indoor gym has excellent equipment in it.

Helpful?
Thank helomechs
Troy G, General Manager at Holiday Inn Express Waterloo, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our breakfast and Monday through Wednesday evening reception is something our staff takes pride in, so we value your feedback. Nancy does a great job and I am glad she took great care of you. We hope you will... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2016 via mobile

Very nice hotel! The rooms are big and always super clean!!! The staff is always great. They do the member reception so that is nice!! I stay here often for work and I drive everyday from Cedar falls because I like this hotel the best in the area..

Helpful?
Thank Brock S
Troy G, General Manager at Holiday Inn Express Waterloo, responded to this review

Thank you for posting such a great review of our hotel. I am glad to see you really enjoyed your stay. I will be sure to have Nancy read your comments. Nancy is a fantastic person. Nancy and all of our staff work hard to provide you with excellent customer service and take pride our work. We hope you will... More 

Houston, Texas
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 August 2016

We stayed here as a pit stop on a trip to the national parks and was surprised by the hotel. It was very comfortable and updated. The breakfast as in most H.I. Exp. hotels was plentiful and fresh. Would stay here again!

Helpful?
Thank Steve M
Troy G, General Manager at Holiday Inn Express Waterloo, responded to this review

Steve M I am glad you had the opportunity to stay with us during your national parks trip. I know how rough it can be driving all day and night from one national park to the next. I am happy your stay was comfortable, you were able to get a great nights sleep and enjoyed a great breakfast in the... More 

1 review
Reviewed 22 August 2016 via mobile

We had a great stay with our 7 and 9 years olds. The hotel was clean, quiet, and comfortable. The staff was friendly. Breakfast was very good, too. There is a nice lobby area to gather in. The location was convenient.

Helpful?
Thank Laura P
Troy G, General Manager at Holiday Inn Express Waterloo, responded to this review

Dear Laura P, Thank you for taking the time to post a review regarding your recent stay. I am glad to read we took such great care of you while you were in the Waterloo area. Our team takes pride in their work. Everything we do is designed to deliver an excellent experience and great hotel guests love. From the... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2016 via mobile

My sister and I stayed here and regretted it almost immediately. She had made a reservation for 1st floor which they assured her of getting, but not available once we arrived a few hours later after the call. The remote was missing a battery. No plug-ins by the beds. I took my shoes of and the carpet felt nasty dirty... More 

Helpful?
Thank lisaandjody
Troy G, General Manager at Holiday Inn Express Waterloo, responded to this review

Dear Lisa and Jody, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the issues you have experienced during your stay. These service standards are unacceptable from my team and rest assured that these issues will be looked into. Thank you again for your comments and we welcome the opportunity... More 

Sacramento, California
2 reviews
Reviewed 2 August 2016

I stayed at Motel 6 which was a terrible mistake. I relocated to Holiday Inn Express and was so pleased with my room. My room was a nice size and very clean, the bed was so comfortable. I had an early wake up (3 am). The receptionist (Sue) was very nice and helpful, there were fruit, muffins, bagels and fresh... More 

Helpful?
Thank tonnettechappel
Troy G, General Manager at Holiday Inn Express Waterloo, responded to this review

Thank you for taking the time to fill out the guest survey regarding your recent stay. I am glad to read we took such great care of you while you were in the Waterloo area. Sue does a great job during the overnight. I am glad she was able to take care of you and your family. I know how... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The brand new Holiday Inn Express hotel in Waterloo-Cedar Falls, Iowa provides comfortable, completely non-smoking accommodations near Waterloo Regional Airport (ALO). Located in the heart of Iowa, Waterloo offers attractions for both the business and leisure traveler. Our hotel is close to several corporate offices. The John Deere research facility, Tyson Foods, Omega Cabinets and Berch Cabinets are within easy driving distance. You will be able to get to your meeting or convention on time as we are near the Five Sullivan Brothers Convention Center and the National Cattle Congress. The University of Northern Iowa and Allen Hospital are also close. Waterloo offers a variety of attractions for the entire family. Crossroads Mall offers premium shopping located just across from the hotel. The Lost Island Water & Park is only minutes away. We are just two miles from the Isle of Capri Casino. Other nearby attractions include the Grout Museum of History & Science and George Wythe Park. A complimentary hot breakfast is provided each morning while free high-speed Internet access is available throughout the hotel. We also have a fitness center, meeting space and a continuous current, indoor pool. Stay Smart, stay at the Holiday Inn Express Waterloo-Cedar Falls. ... more   less 

Additional Information about Holiday Inn Express Waterloo

Address: 2127 La Porte Road, Waterloo, IA 50702
Region: United States > Iowa > Waterloo
Price Range: €97 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Waterloo 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Waterloo Hotel Waterloo
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Questions & Answers

Questions? Get answers from Holiday Inn Express Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles pgpgsr, 5 Nov 2015 | Read review
“Room on 2nd floor at the end of the hall was quiet, also the AC.”
 of 5 bubbles richardaB9725ZX, 25 Sep 2015 | Read review
“Upper room was quiet. Kids racing hall (late nite) was negative. We lived!!”
 of 5 bubbles budbyr, 11 Aug 2015 | Read review
“May 2015 construction on the north side of hotel. Southside rooms are quieter right now.”
 of 5 bubbles paigem909, 26 May 2015 | Read review
“Ask for room number ending in 22, it will be at the end of the hallway opposite side of the stairwell.”
 of 5 bubbles KCfaninSTL, 22 Jun 2014 | Read review
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