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Isle Casino Hotel Waterloo

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Traveller (31)
Room & Suite (8)
Dining (5)
Overview
  • Excellent29%
  • Very good37%
  • Average17%
  • Poor11%
  • Terrible6%
Travellers talk about
“lone wolf”(14 reviews)
“table games”(6 reviews)
“nice room”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
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229 results
Traveller rating
68
80
40
27
14
Traveller type
Time of year
LanguageEnglish
68
80
40
27
14
Show reviews that mention
All reviewslone wolftable gamesnice roomwalk in showerlarge showersmoke smellvery nice hotellate checkhot tubbed was comfortableslotsvaletcompswaterparkelevatorpillowsrefrigerator
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1 - 5 of 229 reviews
Reviewed 1 week ago

I stayed at the Isle for 1 night with a group of friends after we spent the day at Lost Island. We booked 2 rooms and both were clean and tidy. We did get a deal on Hotels.com but even then the rooms are a...More

Thank alyssakl277
Response from IsleWaterloo, Public Relations Manager at Isle Casino Hotel WaterlooResponded yesterday

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Reviewed 4 weeks ago via mobile

Very nice hotel. Rooms seemed to be immaculate and smelled good. TV seemed small, but didnt come here for that. Bed was comfortable, and I actually slept in a bit. Casino was great, but I did real well, different story, had I lost. Good restaurant...More

Thank RailElectric
Response from IsleWaterloo, Public Relations Manager at Isle Casino Hotel WaterlooResponded 3 weeks ago

We are so happy to hear that and hope to see you back soon!

Reviewed 4 weeks ago via mobile

Tried it again after 6 months thought I’d give it another chance.check in long and customer service very bad at front desk. Room looked ok till I went in the bathroom —bad! Just bad. A dirty washcloth in the shower —hair on the counter —toilet...More

Thank Steve61462
Response from IsleWaterloo, Public Relations Manager at Isle Casino Hotel WaterlooResponded 4 weeks ago

Hi Steve. We always demand cleanliness, as well as attentive service, and clearly your stay with us was not as enjoyable as it should have been. We would like to discuss your experience in more detail to learn how we can make your next visit...More

Reviewed 10 July 2018

Our room was large, had two chairs to sit upon, and had a nice view of the waterpark. The bathroom had nice amenities, was large and the shower area was large. There was a refrigerator in the room too. The hotel desk check-in staff had...More

1  Thank Kevin K
Response from IsleWaterloo, Public Relations Manager at Isle Casino Hotel WaterlooResponded 13 July 2018

Thank you Kevin! We will definitely pass this along to the hotel team. We appreciate the feedback and hope to see you soon!

Reviewed 27 June 2018 via mobile

I was a bit skeptical because of the reviews I read before staying here but I was pleasantly surprised. I will say that my biggest complaint would be that as soon as you walk into the lobby you are accosted by the smell of cigarettes....More

Thank cherrero75
Response from IsleWaterloo, Public Relations Manager at Isle Casino Hotel WaterlooResponded 29 June 2018

Thank you for the review and feedback! We are glad to hear your stay was a pleasant one and hope to see you again. We are currently in the process of an extensive air quality improvement project that will be complete by the end of...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Wheelchair Access
Laundry Service
Banquet Room
Business Centre with Internet Access
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$123 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Mid-range Hotel in Waterloo
#4 Quiet Hotel in Waterloo
#7 Family Hotel in Waterloo
#8 Business Hotel in Waterloo
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$123 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Mid-range Hotel in Waterloo
#4 Quiet Hotel in Waterloo
#7 Family Hotel in Waterloo
#8 Business Hotel in Waterloo
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (31)
Room & Suite (8)
Dining (5)
Pool & Beach (1)
Questions & Answers
Ask a question
SmhIAvisitor
18 April 2018|
Answer
Response from Diane W | Reviewed this property |
There is no shuttle service at all. The isle is on the outskirts of Waterloo. From there to cedar rapids is a very easy drive. My guess is about 40 to 45 minutes.
0
Votes
makayla517
24 July 2017|
AnswerShow all 3 answers
Response from Jon M | Reviewed this property |
I just spent a night there last week. I read somewhere the minimum check in age is 18.
0
Votes
heidid404
16 February 2017|
AnswerShow all 4 answers
Response from IsleCustomerSupport | Property representative |
Hi Heidi, thank you for your interest! We have a no pet policy here with the exception of service animals. We hope you are able to make the visit!
0
Votes
Room Tips
"ask for the water park view. The park is a long ways away so no noise."
Read review
"All rooms are great actually."
Read review
"Ask for a room in the front side of the hotel."
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"Ask for a room overlooking the front of the hotel for a better view."
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