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Fairfield Inn & Suites by Marriott Des Moines Urbandale

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Traveller (86)
Room & Suite (58)
Dining (10)
About
Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Hotel links
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Special Offer:Unlock Member Rates!
Hotel deals
Hotel packages
Location
Full view
40Car recommended
Grade: 40 out of 100
20Restaurantswithin 1 km
2Attractionswithin 1 km
Reviews & more
125Reviews
120Photos
1Q+A
21Room tips
Traveller rating
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Popular mentions
Recently stayed at this Hotel. It was clean and location was perfect for where I needed it to be. Free breakfast actually pretty good. It’s the little things that make the difference in your experience. Asked 4 times if someone could bring me the missing coffee pot in my room.
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Response from Thressy21, Manager at Fairfield Inn & Suites by Marriott Des Moines Urbandale
Responded 1 Sep 2018
We are so sorry that we dropped the ball in communication and with your experience. The hotel doesn't provide coffee pots in the room those are single serve coffee makers meaning you have to use the coffee cup provided to brew your coffee. I'm sorry that this was not communicated with you. We are working with our team to ensure that we do better at our operations. Thank you for bringing this to our attention.
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Arrived at the hotel Friday, July 28 around 330 PM to discover my room was not yet ready (Check in was supposed to be "guaranteed" starting at 300 PM). As there were lots of other annoyed looking people waiting in the lobby, I decided to drive to a nearby coffee shop so I could
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Stayed here two nights while visiting family in Des Moines. Our room was large and quiet, very clean. They offered a nice breakfast buffet. The hotel seems to be quite new. Staff at the front desk were very helpful. we will stay here again.
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We stayed two nights at this clean, modern Fairfield. I accidentally left a small bag with some charging cords, etc. in the room when we checked out. Dominique worked hard to find my item. Initially, it was unable to be found because perhaps it had been put in a different area
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Response from Thressy21, Manager at Fairfield Inn & Suites by Marriott Des Moines Urbandale
Responded 2 Jul 2018
Thank you for staying with us we appreciate your business. We are so glad that Dominique found your items and took care of you. She is a great asset to our team so thank you for recognizing her.
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I love this hotel. It’s clean, and quiet and no fuss. The front desk clerk was getting yelled at by a guest when we arrived and she handled it like a champ. Bed is comfy and pillows are awesome. Just great!
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Photo provided by managementFairfield Inn & Suites by Marriott Des Moines Urbandale
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Photo provided by managementFairfield Inn & Suites by Marriott Des Moines Urbandale
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12345612
Can I check in if I’m 19?
I also do not know, sorry.
0 votes
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"Far enough off the interstate and we noticed no noise."
"Ask to be put on top floor AWAY from the elevators."
"Was on the first floor, down near the end, and was surprisingly quiet."
"Ask for the "Street" View because the back side looks directly at the back side of a "very close" other hotel...."
"Stay away from the elevators"
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PRICE RANGE
US$105 - US$133 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIowaUrbandale
NUMBER OF ROOMS
89
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