We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hilton Garden Inn Des Moines/Urbandale

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hilton Garden Inn Des Moines\/Urbandale
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

443 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Hilton Garden Inn Des Moines/Urbandale
See the most recent reviews
Showing 440: English reviews
Johnston, United States
Reviewed 9 August 2016

We stayed in an accessible 2 queen bed room. The room not only had accessible features which suited our needs, the additional square footage of the accessible room was exceptional. We have stayed in many accessible hotel rooms and this was one of the best in terms of having extra space to maneuver a wheelchair, store special equipment and restroom...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Randy V
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! We are glad you enjoyed your stay here & hope that you & your family had a wonderful wedding celebration together. We appreciate you sharing your experience so that others may have the knowledge for future stays! We hope you will consider us in the future. Have a wonderful day! Thank you, Jennifer

Watkinsville, Georgia
Reviewed 8 August 2016

I've stayed in nicer Hilton Garden Inn. Limited number of hotels in the area and I think they know it. Banquet food was below average. Rooms have a musty smell and there is very limited shuttle transportation to airport. Make sure you call ahead for arrival and departure times if you want to use their shuttle.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank William N
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! I hope that our previous communications have regained your confidence in the Hilton brand & our commitment to improve. We hope that you will consider us in the future. Have a wonderful day! Thank you, Jennifer

Miami
Reviewed 7 August 2016

Wife and I stayed at this hotel in July 2013 and again in June 2015. It is very clean, quiet and comfortable and has a decent restaurant, especially for breakfast. It is conveniently located off I-80 on the northwest side of Des Moines.

 Report
Helpful?
Thank JJMANDGVM
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review & your return business! I hope that your trip to the area was a success for you! We are glad to have been a part of your travels & hope that you will consider us again in the future. Have a great day! Thank you, Jennifer

Waukesha
Reviewed 5 August 2016

We will stay again. There did not seem to be enough wait staff at breakfast. Service was slow. Food was average. Not many healthy choices. Bed was great and we enjoy the fact that we can walk next door to a restaurant

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank pambR9760BL
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! I appreciate your feedback & business! I hope that your trip to the area was a success for you! I comments in regards to our breakfast are valued & we will work to make our processes & service in there better for the future. We hope you will consider us on your future travels...

Reviewed 4 August 2016 via mobile

I stayed at this hotel at as part of a large conference. The rooms were fine, but the hotel staff was not accommodating. I needed a shuttle to the airport and, even as a Hilton Honors member, the hotel was unable to accommodate me, despite the fact that they have a vehicle and driver on duty. The hotel also had...

 Report
Helpful?
Thank Cathy C
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review of your stay with us. I hope that your conference was a success for you! I am very sorry for your guest experience here. Please feel free to contact me so that I may address the issues you experienced & make them right for you. I will look forward to hearing from you. Have...

Reviewed 1 August 2016

This hotel was exceptionally clean and the service was great. They have Kuerig's in the room and free coffee, juices, and pastries in the lobby. The area was very nice and there were plenty of restaurants, shopping, etc. in the area.

 Report
Helpful?
Thank charpotts
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! I am glad you had a nice stay with us. I hope your travels were a success for you as well! We hope you will consider us on a future visit. Enjoy your day! Thank you, Jennifer

Des Moines, Iowa
Reviewed 25 July 2016

Stay was great and staff very polite. Pool was only 4 feet deep but the hot tub made up for that. Everything was clean and accessible. Would stay again if they replaced the beds. Food was adequate for breakfast.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank dianneh728
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! We are glad you enjoyed your stay with us. I hope you enjoyed a wonderful time in the area! We will be replacing our beds this fall when we begin complete room remodels in October. We hope you will consider us on your future travels. Have a great week! Thank you, Jennifer

Wichita, Kansas
Reviewed 25 July 2016

We accidentally booked this hotel, instead of West Des Moines. It's a standard Garden Inn. Pool was a little small, with the work out area being small also. First time in the sauna was neat. Hadn't been in one in years. Staff was very nice, breakfast was good. Chef got the omelet perfect! Very kid friendly. Unfortunately, we were there...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank kansaskid2016
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for taking your time to review your stay here! We are glad you enjoyed & appreciate your willingness to come back in the future! We will look forward to serving you again. Have a great day! Thank you, Jennifer

Saint John, Indiana
Reviewed 23 July 2016 via mobile

The hotel was very nice and clean with a location around lots of small places like Starbucks to go to if your on the road. But the location wasn't really that close to Des Moines. About ten minutes but the hotel was very good any other way. If your in the Des Moines area you should go to this hotel.

 Report
Helpful?
Thank ddog2016
Minneapolis, Minnesota
Reviewed 20 July 2016

The hotel staff was very inviting, clean fresh feel to the lobby and pool area. The rooms are clean and comfortable and the hotel is in a nice location within walking distance to a steak house for another option besides the hotel for family dining.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank christopherdF8425YT
JenTroll, General Manager at Hilton Garden Inn Des Moines/Urbandale, responded to this review

Hello! Thank you for your review! We are glad you enjoyed your stay here & hope your trip was wonderful as well. We will look forward to having you back in the future. Have a great day! Thank you, Jennifer

16 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (13)
Viewed
View from Room (1)
Viewed
Room/Suite (2)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (3)
Viewed
Room/Suite (2)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Urbandale
5.2 km away
Hotel Renovo
Hotel Renovo
#2 of 11 in Urbandale
118 reviews
0.5 km away
Stoney Creek Hotel and Conference Center - Des Moines
0.5 km away
Microtel Inn & Suites by Wyndham Urbandale/Des Moines
Show Prices
Show Prices
Show Prices
0.5 km away
Holiday Inn Express & Suites Urbandale
0.5 km away
Fairfield Inn & Suites Des Moines Urbandale
0.2 km away
TownePlace Suites Des Moines Urbandale
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service

Additional Information about Hilton Garden Inn Des Moines/Urbandale

Address: 8600 Northpark Drive, Urbandale, IA 50322
Region: United States > Iowa > Urbandale
Price Range: €100 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Des Moines/Urbandale 3*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Orbitz, Travelocity, Hotels.com and Priceline so you can book your Hilton Garden Inn Des Moines/Urbandale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Des Moines/Urbandale Hotel Urbandale
Hilton Garden Inn Urbandale
Hilton Urbandale
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hilton Garden Inn Des Moines/Urbandale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't have a car, the hotel is within walking distance to a couple of bars and restaurants.”
 of 5 bubbles mlallen23, 9 Jun 2016 | Read review
“Register on line and pick your own rooms.”
 of 5 bubbles AndyD62, 19 May 2016 | Read review
“Have Hilton honors”
 of 5 bubbles F999SYmarkd, 22 Feb 2016 | Read review
“Fifth floor was quiet.”
 of 5 bubbles Klfbooks, 28 Jun 2015 | Read review
“Low and high numbered rooms are at the hall ends. Elevator is in the hall center.”
 of 5 bubbles Dougogreen, 16 Jun 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay