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Hilton Garden Inn Des Moines/Urbandale

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Traveller (15)
Room & Suite (19)
Dining (2)
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Overview
  • Excellent65%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“texas roadhouse”(30 reviews)
“des moines”(70 reviews)
“movie theater”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Des Moines/Urbandale
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Des Moines/Urbandale
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (551)
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547 results
Traveller rating
349
130
48
13
7
Traveller type
Time of year
LanguageEnglish
349
130
48
13
7
Show reviews that mention
All reviewstexas roadhousedes moinesmovie theatercookieswedding receptiongreat hotelexcellent experienceroom was cleanbusiness travelerfront desk staffomeletwould definitely stay here againstaff was friendlyindoor poolright next doorfitness centervery nice stay
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1 - 5 of 547 reviews
Reviewed 1 week ago

I stay here quite often for work. The rooms are always clean and it is a pretty solid place. We had a miscommunication last week that left me disappointed. The hotel's general manager, Emily, stepped up and made everything right. She really went above and...More

Thank atltravelpants
Response from JenTroll, General Manager at Hilton Garden Inn Des Moines/UrbandaleResponded 1 week ago

Hello, Thank you for your review of your stay here. I hope your trip to the area was a success for you! I am sorry there was a miscommunication on our behalf in regards to your visit here, but am glad to know that Emily...More

Hotel's Favourite
Reviewed 27 November 2017

One of my favorite hotels in the Des Moines area. It is a short drive to nearly anything one would need and the hotel is always in top condition. They just done an update on the rooms and they are fantastic.More

Thank Mark G
Response from JenTroll, General Manager at Hilton Garden Inn Des Moines/UrbandaleResponded 28 November 2017

Hello! Thank you for your review! I am glad you enjoyed your time here & hope that your trip was a success for you too! It is great to hear that you enjoy our renovations. We will look forward to serving you again soon. Have...More

Reviewed 2 weeks ago

Rooms were clean, comfortable beds and the staff was very pleasant. The breakfast was enjoyable. We liked the option to have a made to order breakfast and not just a buffet. If we travel that way again, we would stay at this location again.More

Review collected in partnership with Hilton Garden Inn
Thank mollymoo1977
Response from JenTroll, General Manager at Hilton Garden Inn Des Moines/UrbandaleResponded 2 weeks ago

Hello, Thank you for your review of your stay with us. I am glad you enjoyed your time here & hope that your trip to the area was a success as well. We will look forward to serving you in the future! Have a wonderful...More

Reviewed 2 weeks ago

Rooms are comfortable. Breakfast buffet a good value. Small bar on property is convenient. Nice pool for kids, hot tub for tired parents and travelers, Horrible dinner service. Eat at one of the neighboring restaurants. There is a Texas Roadhouse in the same parking area.More

Review collected in partnership with Hilton Garden Inn
Thank MamaTine
Response from JenTroll, General Manager at Hilton Garden Inn Des Moines/UrbandaleResponded 2 weeks ago

Hello! Thank you for your review! We truly appreciate your feedback! I will look forward to hearing from you in regards to your dinner experience here so that we can make it right for you! We want you to be confident in our service. Have...More

Reviewed 3 weeks ago

The stay was exceptional...as always! A great setting for a wedding. We were able to experience all the weathers that Des Moines had to offer; wind, cold, rain and snow. It was in a perfect location and easily accessible to all venues. The suite for...More

Review collected in partnership with Hilton Garden Inn
Thank Christia R
Response from JenTroll, General Manager at Hilton Garden Inn Des Moines/UrbandaleResponded 2 weeks ago

Hello! Thank you for your review! I hope your wedding weekend was filled with lots of fun & memories to enjoy! We are glad to have been a part of it. We hope you will visit us again soon. Have a wonderful week! Thank you,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room Service
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$103 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (15)
Room & Suite (19)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
K_0_0_z
1 February 2018|
AnswerShow all 2 answers
Response from jameson60540 | Reviewed this property |
Sorry, I do not know, as I never looked for it
0
Votes
Mary E
17 May 2017|
AnswerShow all 3 answers
Response from 75pamm16 | Reviewed this property |
No. I think the buffet is $7.95 and the made to order omlets are $11.95
1
Vote
Room Tips
"If you don't have a car, the hotel is within walking distance to a couple of bars and restaurants."
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"Register on line and pick your own rooms."
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"Have Hilton honors"
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"Fifth floor was quiet."
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