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Microtel Inn & Suites by Wyndham Urbandale/Des Moines

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Microtel Inn & Suites by Wyndham Urbandale\/Des Moines
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586 Reviews from our TripAdvisor Community

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There are newer reviews for Microtel Inn & Suites by Wyndham Urbandale/Des Moines
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Showing 585: English reviews
Reviewed 13 August 2016 via mobile

We booked a Queen Suite for two adults and a dog. The room was GREAT! Very clean, spacious and modern. Breakfast was good, staff was friendly and we left well rested. It was inexpensive to have our beloved dog stay with us. We highly recommend staying here. Thank you!

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Helpful?
Thank scarletjago
Debbie D, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des Moines, responded to this review

Thank you for the wonderful words. I will let the rest of the staff know how you enjoyed your stay. And we do love having the futrbabies here too. They have their own hallway to stay in here. Have a wonderful week

Loveland, Colorado
Reviewed 9 August 2016

Kind staff, clean property - everything you need without breaking the bank when you just need to SLEEEEEP on a long trip. Well-situated with everything nearby. Winner.

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Helpful?
Thank John C
Debbie D, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des Moines, responded to this review

Thank you for the wonderful words. I will let the rest of the staff know how you enjoyed your stay. And we hope to see you again if you are in the area. Have a wonderful week

Waynesville, Missouri
Reviewed 9 August 2016

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Helpful?
Thank Mayra S
Debbie D, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des Moines, responded to this review

Carroll
Reviewed 9 August 2016

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Helpful?
Thank stressedm0m
Debbie D, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des Moines, responded to this review

Cedar Falls
Reviewed 7 August 2016

Pretty basic accommodations. Nice room. Clean. Comfortable beds. And the air conditioner doesn't freeze blast you one moment, then roasts you the next, which is a welcome relief. Decent (cold) breakfast. No fridge or microwave. Don't know whether Wyndham is run by bald guys, but we can never seem to get conditioner (did get two lotions). Could use more accessible...

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Helpful?
Thank ExNewsGuy
Debbie D, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des Moines, responded to this review

Thank you for the wonderful words. I will let the rest of the staff know how you enjoyed your stay. We are working with some of our housekeepers to understand the different products. Wyndham changed them to all the same color and it is confusing some of them, for this I apologize. Have a wonderful week

Des Moines, Iowa
Reviewed 7 August 2016

For the length of our stay, our room was way too small and it had a damp, musty smell. When we asked to change rooms we were told that was the only room they had as we had dogs with us. Later in our stay, I spoke with another person at the desk, who told us we had not been...

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Helpful?
Thank K1675AJdanam
Debbie D, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des Moines, responded to this review

I am sorry you were given the wrong info at the start of your stay. I have retrained some of the desk staff in this matter. We do hope to see you again if you are this way. Have a wonderful week

West Coast, Michigan
Reviewed 4 August 2016

Stayed two nights. Clean rooms, easy check -in. Place is showing some wear. Beds were not very comfortable. Breakfast was your norm. Good location right off of I-80, lots of places to eat next to hotel.

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Thank Solprovider
Debbie D, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des Moines, responded to this review

I'm sorry you had a bad experience with the beds. When we did a complete remodel last year we brought in all brand new items including the beds. They are beauty rest pillow tops and some are still just a little firm. We hope you have a great weekend and stop in again if your in the area.

Onslow
Reviewed 31 July 2016

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Thank johnnJ7350PB
Debbie D, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des Moines, responded to this review

Sudbury, Massachusetts
Reviewed 27 July 2016

Nice room and lobby but really poor internet, had the same problem last year at a microtel in colfax, iowa. I get that it is an inexpensive but decent hotel but how much does wifi cost? I would pay five bucks more for service that is decent.

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Thank david5162
Debbie D, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des Moines, responded to this review

I am sorry that you had trouble with the internet. We have a service that takes care of that and the tech support to call if there is problems. If you notified the desk I am sorry they couldn't help you better. We have found that those that have bad internet have their firewalls up to high on their device,...

Millbury, Massachusetts
Reviewed 27 July 2016

This is a very clean nice hotel to stay at for a short stay (I stayed one night). The staff is very friendly and helpful.

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Helpful?
Thank johnlT1962ZV
Debbie D, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des Moines, responded to this review

Thank you for the wonderful words. I will let the rest of the staff know how you enjoyed your stay. Have a wonderful week

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are a newly remodeled 76 room Hotel. We have 1 queen, 2 queen, 1 queen suites ( includes microwave, refrigerator, and pull out couch ), and 1 queen jacuzzi suites on property: including accessible rooms. We offer a complimentary breakfast every morning from 6:00 am to 9:30 am, free wi-fi, on property fitness room, and on property guest laundry. We are pet friendly with a fee per pet per night of $10.00. Our check in is anytime after 3:00 PM and check out is 11:00 AM. ... more   less 

Additional Information about Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Address: 8711 Plum Dr, Urbandale, IA 50322-6245
Region: United States > Iowa > Urbandale
Price Range: €68 - €85 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Urbandale/Des Moines 2*
Number of rooms: 76
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Also Known As:
Microtel Inn And Suites Urbandale Hotel Urbandale
Microtel Urbandale
Urbandale Microtel
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Questions & Answers

Questions? Get answers from Microtel Inn & Suites by Wyndham Urbandale/Des Moines staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are quite”
 of 5 bubbles Jedd1017, 23 Aug 2016 | Read review
“None the internet is probably bad everywhere”
 of 5 bubbles david5162, 27 Jul 2016 | Read review
“One of our rooms was by the elevator and was told she didn't notice any elevator noise of snack machine noise.”
 of 5 bubbles jeand133, 25 Jul 2016 | Read review
“Ice and vending is only located on 2nd floor (3 floors total)”
 of 5 bubbles jeanm381, 18 May 2016 | Read review
“We were on second floor. Did not hear outside noise nice and quiet.”
 of 5 bubbles jejjr, 11 Apr 2016 | Read review
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