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Microtel Inn & Suites by Wyndham Urbandale/Des Moines

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Traveller (24)
Room & Suite (25)
Business Centre & Event Rooms (3)
Overview
Hotel website
8711 Plum Dr, Urbandale, IA 50322-6245 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
Additional information
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (760)
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759 results
Traveller rating
318
253
114
47
27
Traveller type
Time of year
LanguageEnglish
318
253
114
47
27
Show reviews that mention
All reviews des moines window seat room was clean great price waffles queen suite biscuits and gravy value for the money stay there again place to sleep hot breakfast stayed two nights the breakfast area other hotels nice stay an upgrade staff was friendly
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1 - 5 of 759 reviews
Reviewed 3 weeks ago via mobile

I stayed a couple of weeks ago and had the pleasure of meeting Eva at the front desk while walking in! She was smiling and so pleasant to talk to! She made small talk while checking me and was sure to tell me everything I...More

Thank LiveLaughLove1985
Response from Kristy U, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des MoinesResponded 3 weeks ago

Thank you for sharing your feedback regarding your stay with us! We are happy that Eva is a part of our team and thank you for the compliments! I do apologize for the lack of customer service you received from the gentleman that checked you...More

Hotel's Favourite
Reviewed 21 August 2018

I love staying here because of the location and the cleanliness. The beds are so comfortable too. I wanted more protein on the breakfast bar and I asked the GM and the next time I stay they added scrambled egg and cheese. You will not...More

Thank Bobbie G
Response from Kristy U, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des MoinesResponded 21 August 2018

Thank you for such a great rating and review! We are happy to hear you enjoyed your stay with us! I also want to thank you for the suggestion that I was able to implement!!! We look forward to seeing you again!

Reviewed 4 weeks ago via mobile

I don't know where this location gets off charging what they do for rooms - it is without a doubt the worst Microtel I have ever been to. We stayed in 2 rooms during our time here because the air conditioner was broken in the...More

Thank mariqii
Response from Kristy U, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des MoinesResponded 4 weeks ago

I am sorry to hear you did not have a pleasant stay with us. Please feel free to contact me directly to further discuss your concerns. This is out of the ordinary and I want to make sure you have the right property.

Reviewed 6 September 2018

My wife and I were welcomed upon arrival with an unclean bed with reused bedsheets with hair in them. We got a different room, but that was awful too. Room smelled terrible. Temperature would be hot one minute and freezing cold the next after adjusting...More

Review collected in partnership with this hotel
Thank akanod217788
Response from Kristy U, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des MoinesResponded 7 September 2018

I am sorry to hear you did not have a good stay with us. I apologize for the inconviences you experienced. I will be speaking to the proper team to ensure these issues are resolved immediately. I must say, we are a very clean facility...More

Reviewed 3 September 2018

Nice little hotel. A few small things i would change. There needs to be a handle when you exit the shower. Breakfast is basic, congealed Biscuits and Gravy. When we checked in, the staff said there would be a different breakfast every day. Same congealed...More

Thank Julie B
Response from Kristy U, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des MoinesResponded 4 September 2018

Thank you for sharing your feedback regarding your stay with us. I do appreciate your review and rating. I am sorry to hear the breakfast was subpar (we do rotate hot items during the week). As far as the smoking area, we do have it...More

View more reviews
About
Description
We are a newly remodeled 76 room Hotel. We have 1 queen, 2 queen, 1 queen suites ( includes microwave, refrigerator, and pull out couch ), and 1 queen jacuzzi suites on property: including accessible More rooms. We offer a complimentary breakfast every morning from 6:00 am to 9:30 am, free wi-fi, on property fitness room, and on property guest laundry. We are pet friendly with a fee per pet per night of $10.00. Our check in is anytime after 3:00 PM and check out is 11:00 AM. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Business Centre with Internet Access
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
76
Price range
US$67 - US$117 (Based on Average Rates for a Standard Room)
Also Known As
Microtel Inn And Suites Urbandale Hotel Urbandale
,
Microtel Urbandale
,
Urbandale Microtel
Location
United States > Iowa > Urbandale
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
76
Price range
US$67 - US$117 (Based on Average Rates for a Standard Room)
Also Known As
Microtel Inn And Suites Urbandale Hotel Urbandale
,
Microtel Urbandale
,
Urbandale Microtel
Location
United States > Iowa > Urbandale
Photos
Traveller (24)
Room & Suite (25)
Business Centre & Event Rooms (3)
Location
Full view
40Car recommended
Grade: 40 out of 100
30Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Questions & Answers
Ask a question
teresa_11_2012
13 June 2017|
AnswerShow all 7 answers
Response from Kristy U | Property representative |
yes we just put in 2 brand new ones
0
Votes
Room Tips
"Decide if you want easy parking lot access or a quieter location (almost any Hotel) on the top floor."
richardsX6668SR
15 Mar 2018
Read review
"I was right above the Lobby and it was very quiet and you can see your vehicle in the parking lot"
J60TFstephanieh
11 Dec 2017
Read review
"Upper floors are quite"
Jedd1017
23 Aug 2016
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"None the internet is probably bad everywhere"
david5162
27 Jul 2016
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