We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express & Suites Urbandale

Save
Share
Traveller (6)
Room & Suite (14)
Dining (5)
Overview
Hotel website
8789 Plum Dr, Urbandale, IA 50322-6245 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Holiday Inn Express & Suites Urbandale
Special Offer: Book Direct and Save
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$101.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Urbandale hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e79f3036818c4a4cb40a24712a66f32d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2045295,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65742091],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":10,"year":2018},"checkout":{"day":29,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":101,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e79f3036818c4a4cb40a24712a66f32d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":101,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":101,"highestMetaPriceDisplay":-1,"hotelName":"Holiday Inn Express & Suites Urbandale","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU3OWYzMDM2ODE4YzRhNGNiNDBhMjQ3MTJhNjZmMzJkIiwiQUlLIjoiNWJhMWIwMDUxY2NhNGMxYjhjMjI4ZGQzMjk1MTNmY2YifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/10/2018", "checkOut": "29/10/2018", "lowestPrice": "US$101", "hasDates": true, "hacComplete": false, "contentIdMappings": {"65742091":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (183)
Filter reviews
182 results
Traveller rating
87
59
22
9
5
Traveller type
Time of year
LanguageEnglish
87
59
22
9
5
Show reviews that mention
All reviews pancake machine des moines the breakfast area the hotel is conveniently located room was clean off the highway front desk staff nice hotel stayed here for one night pleasant stay staff was very friendly next morning air conditioner queen suite shower head would definitely stay here again indoor pool
FilterEnglish
Updating list...
1 - 5 of 182 reviews
Reviewed yesterday

We stay at Holiday Inn Express Hotels all over the U.S. This property is nice but our room had a bad internet connection and the TV did not work at all. I spent 45 minutes on the phone with the internet company trying to get...More

1  Thank j4giz
Hotel's Favourite
Reviewed 27 August 2018 via mobile

After driving for several hours I was ready to get out of the car for the night. I turned off the Interstate and chose this hotel. Samantha, the front desk clerk was friendly and acted like she cared about providing great service. She asked what...More

Thank RoadworthyRob
Response from G M, General Manager at Holiday Inn Express & Suites UrbandaleResponded 4 September 2018

Dear Robert J, Thank you so much for taking the time to provide us with your feedback. We are so delighted to hear that the service you received was above and beyond your expectations. We love to hear that our hotel is clean and comfortable...More

Reviewed 6 days ago via mobile

Clean, quiet and comfortable rooms. Easy access off Interstate. Same quality and standards as other holiday inn express hotels we have stayed at. Will stay here again on next road trip. Always enjoy the cinnamon rolls.

Thank 15marigold
Reviewed 6 August 2018

The staff was great in assuring we had everything we needed for our reunion. The location is convenient for many of the attractions in the DSM area.. Shopping and restaurants are close by (two Jethro's BBQ within 5 minutes of hotel!). Rooms were clean and...More

Thank Dan J
Response from G M, General Manager at Holiday Inn Express & Suites UrbandaleResponded 8 August 2018

Dear Dan J, Thank you so much for taking the time to submit a review of our hotel on TripAdvisor. We are so happy to hear that our staff went above and beyond your expectations and that you found our location to be agreeable for...More

Reviewed 29 July 2018

We stayed Friday and Saturday on July 27 and 28. The curtains could not be drawn and had spotlights outside the rooms that shined in ALL NIGHT. There were NO drapes to pull or shut, only SHEERS. The beds were extremely noisey to sit on...More

Thank lauriecoppi
Response from G M, General Manager at Holiday Inn Express & Suites UrbandaleResponded 31 July 2018

Thank you for taking the time to review our hotel on TripAdvisor. We value your feedback. I would like to apologize for the inconveniences you experienced during your stay with us. This is not the type of feedback we like to receive. If you could...More

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
93
Price range
US$106 - US$135 (Based on Average Rates for a Standard Room)
Location
United States > Iowa > Urbandale
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
93
Price range
US$106 - US$135 (Based on Average Rates for a Standard Room)
Location
United States > Iowa > Urbandale
Photos
Traveller (6)
Room & Suite (14)
Dining (5)
Pool & Beach (2)
Location
Full view
39Car recommended
Grade: 39 out of 100
30Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Questions & Answers
Ask a question
cdsMI
26 July 2017|
AnswerShow all 4 answers
Response from G M | Property representative |
Yes. All of our guest rooms do have mini refrigerators included with the room.
0
Votes
Ryan M
15 July 2015|
Answer
Response from G M | Property representative |
We do have rooms that have 2 queen beds and a sleeper couch. These rooms are our 2 queen suites. Not all rooms have this option. Only the 2 queen suites.
0
Votes
Lisa A
18 November 2014|
AnswerShow all 2 answers
Response from ssabolovich | Reviewed this property |
There are two queen beds and a sleeper couch. No enclosed bedroom.
0
Votes
Room Tips
"We had room 233 at the end of the hall."
j4giz
yesterday
Read review
"Very quiet area but not much of a view."
RobertD330
22 May 2017
Read review
"Make sure things work before settling in"
PatW622
16 Aug 2016
Read review
"Check to see if there is a major event in the area with younger individuals"
998RICHARDS
8 Jul 2016
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing