We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express & Suites Urbandale

Traveller (6)
Room & Suite (12)
Dining (3)
Certificate of Excellence
Certificate of Excellence
Property amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Full view
39Car recommended
Grade: 39 out of 100
20Restaurantswithin 1 km
2Attractionswithin 1 km
Reviews & more
32Room tips
Traveller rating
  • 87
  • 61
  • 22
  • 9
  • 5
Time of year
Traveller type
  • Filter
  • English
Popular mentions
Comfortable- clean and convenient/ Pet friendly at reasonable charge 20.00 Attached to Bennigans so good drinks and food - Nice place just off the Interstate- Nice neighborhood setting - rooms were updated and very nice
Read more
We stay at Holiday Inn Express Hotels all over the U.S. This property is nice but our room had a bad internet connection and the TV did not work at all. I spent 45 minutes on the phone with the internet company trying to get a connection. They re-booted the router and tried
Read more
Clean, quiet and comfortable rooms. Easy access off Interstate. Same quality and standards as other holiday inn express hotels we have stayed at. Will stay here again on next road trip. Always enjoy the cinnamon rolls.
Read more
After driving for several hours I was ready to get out of the car for the night. I turned off the Interstate and chose this hotel. Samantha, the front desk clerk was friendly and acted like she cared about providing great service. She asked what type of room I would like, main
Read more
Response from G M, General Manager at Holiday Inn Express & Suites Urbandale
Responded 4 Sep 2018
Dear Robert J, Thank you so much for taking the time to provide us with your feedback. We are so delighted to hear that the service you received was above and beyond your expectations. We love to hear that our hotel is clean and comfortable for our guests staying over. We will look forward to serving your needs again in the future! Many Thanks, Alex Mackey General Manager
Read more
The staff was great in assuring we had everything we needed for our reunion. The location is convenient for many of the attractions in the DSM area.. Shopping and restaurants are close by (two Jethro's BBQ within 5 minutes of hotel!). Rooms were clean and comfortable. The
Read more
Response from G M, General Manager at Holiday Inn Express & Suites Urbandale
Responded 8 Aug 2018
Dear Dan J, Thank you so much for taking the time to submit a review of our hotel on TripAdvisor. We are so happy to hear that our staff went above and beyond your expectations and that you found our location to be agreeable for all the activities you had planned. We hope to see you in the future so that we may serve your needs again. Many Thanks, Alex Mackey General Manager
Read more
Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
standard king room
nice bathroom
Comfy King Bed
Photo provided by managementHoliday Inn Express & Suites Urbandale
Two Queen Bed Room
Photo provided by managementHoliday Inn Express & Suites Urbandale
Meeting room
Do the rooms have mini fridges in them?
Yes. All of our guest rooms do have mini refrigerators included with the room.
0 votes
Show all answers
do all rooms have 2 queen beds and a sleeper couch?
We do have rooms that have 2 queen beds and a sleeper couch. These rooms are our 2 queen suites. Not all rooms have this option. Only the 2 queen suites.
0 votes
There are two queen beds and a sleeper couch. No enclosed bedroom.
0 votes
Show all answers
"We had room 233 at the end of the hall."
"Very quiet area but not much of a view."
"Make sure things work before settling in"
"Check to see if there is a major event in the area with younger individuals"
"Go to the IHG website"
US$102 - US$142 (Based on Average Rates for a Standard Room)
United StatesIowaUrbandale
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing