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King's Pointe Waterpark Resort

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704 Reviews from our TripAdvisor Community

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There are newer reviews for King's Pointe Waterpark Resort
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Showing 703: English reviews
Clear Lake, Iowa
Reviewed 23 August 2016

When I called to ask questions about the room before booking, the girl was rude. The water park staff was not helpful when looking for towels. Restaurant was slow. Front desk girl didn't smile. Great place with much potential, need to train staff better.

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Helpful?
Thank Tifani W
kings_pointe1, Manager at King's Pointe Waterpark Resort, responded to this review

Dear Tifani W, Thank you for taking the time to write a review on your experience at King's Pointe Resort. We do use these reviews as training tools in our weekly and monthly meetings with our staff. We do want to apologize that you were not satisfied with your stay. Customer service is very important to us and it's disappointing...

Cedar Rapids, Iowa
Reviewed 22 August 2016

Everything in the room was fine. Both indoor and outdoor waterparks were great for our kids ages 3-11. Lines for the waterslides and the diving boards in the big pool were real short. Minor nag would be that the waterparks tend to open about 5-10 minutes later than the advertised times. Beds in the room were comfy and the window...

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Helpful?
Thank Tob2Tob
kings_pointe1, Manager at King's Pointe Waterpark Resort, responded to this review

Dear Tob2Tob, We appreciate you taking the time to write a positive review on your recent stay at King's Pointe Waterpark Resort. We are happy to hear that you and your family enjoyed your time spent at the waterparks. We do hope that you get the chance to visit us again in the future! Thank you, King's Pointe Resort

Dallas, Texas
Reviewed 20 August 2016

Being from Dallas, I found the cost reasonable. Similar resorts near me are almost triple the cost with almost the same amenities. You get the most for your money by staying at the resort. It's perfect for playing in the morning, lunch and naps in the room then back to playing at the waterpark before dinner. The Regatta Grill was...

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Helpful?
Thank jesscintx
kings_pointe1, Manager at King's Pointe Waterpark Resort, responded to this review

Dear jesscintx, Thank you for taking the time to write a review on your recent stay at King's Pointe Resort. We are happy to hear that you enjoyed your time spent here! We do hope that you get the chance to visit us again in the future. Thank you, King's Pointe Resort

Colfax, Illinois
Reviewed 17 August 2016

Overall quiet comfortable and accommodating Would definitely do it again, but would book a longer stay next time Chemicals in indoor park a little too high. They recognized this and we're adjusting when we left

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Helpful?
Thank 581cookie
kings_pointe1, Manager at King's Pointe Waterpark Resort, responded to this review

Dear 581cookie, Thank you for taking the time to write a review on your recent stay at King's Pointe Resort. We are happy to hear that you enjoyed your stay with us! We do have certified pool operators on sight to monitor our chemical levels daily before opening. If our chemical levels are not where they are suppose to be,...

Council Bluffs, Iowa
Reviewed 17 August 2016

Our room needed some work (213) the bathroom was junk, missing shower curtain hooks, super loose floor tiles, wallpaper peeled all the way back. Our air was very loud it sounded like a train outside the window. I mention the air to the front desk. When we ran to walmart Sunday night I asked the front desk if they would...

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Helpful?
Thank tylery310
kings_pointe1, Manager at King's Pointe Waterpark Resort, responded to this review

Dear tylery310, Thank you for your recent review on your stay at King's Pointe Waterpark Resort. We do apologize that you were not satisfied with your stay. The feedback you have provided on the guest room you stayed in will be receiving maintenance repairs. Again, we do apologize for the inconvenience during your stay. We do hope you get the...

Council Bluffs, Iowa
Reviewed 16 August 2016

Great staff! Beds are comfortable! Food is excellent! Water park is nice. Great find In the middle of Iowa! We made reservations through Expedia which were close to $200 per night. When we arrived we found out that Expedia reservations did not include water park passes. A regular room is around $119. The staff made it right with us and...

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Helpful?
Thank brehmersuzi
kings_pointe1, Manager at King's Pointe Waterpark Resort, responded to this review

Dear brehmersuzi, Thank you for taking the time to write a five-star review on your recent stay at King's Pointe Waterpark Resort. We are happy to hear that our staff was able to provide you with the waterpark passes. We do look forward to your future visits with us! Thank you, King's Pointe Resort

Sioux city
Reviewed 16 August 2016

Fun place for kids of all ages. Need to advise others that if u book from Expedia it does not include water park passes. Also would like to see more places to sit when going to the dock to watch the lake.

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Helpful?
Thank whales4me2
kings_pointe1, Manager at King's Pointe Waterpark Resort, responded to this review

Dear whales4me2, We appreciate you taking the time to write a five-star review on your recent stay at King's Pointe Waterpark Resort. We look forward to your future visits with us! Thank you, King's Pointe Resort

Sioux City, Iowa
Reviewed 16 August 2016

Staff was courteous and friendly. Rooms were very clean and nicely put together. Restaurant staff was also very friendly and the food was very good. Water park was fun and all the lifeguards and water park staff were friendly.

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Helpful?
Thank lindsey0411
kings_pointe1, Manager at King's Pointe Waterpark Resort, responded to this review

Dear Lindsey0411, Thank you for taking the time to write a review on your recent experiences at King's Pointe Resort. We are happy to hear that you enjoyed your time spent in the waterpark and Regatta Grille. We do hope you get a chance to visit us again in the future! Thank you, King's Pointe Resort

Sheldon, Iowa
Reviewed 15 August 2016

We had a great time at Kings Pointe Waterpark, and enjoyed the resort very much. We played at the waterpark for hours, enjoyed supper at the Grille and then went across the street and played mini-golf. We had a great trip.

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Helpful?
Thank djacobsma
kings_pointe1, Manager at King's Pointe Waterpark Resort, responded to this review

Dear djacobsma, Thank you for taking the time to write a review on your recent trip to King's Pointe Resort. We are happy to hear that you and your family enjoyed your time and were able to enjoy the amenities King's Pointe has to offer. We do hope you get the chance to visit us again in the future! Thank...

etobicoke
Reviewed 14 August 2016

Stayed for a night, decent accomodation, clean room, better than other places nearby at price. Issues we had: 1. Lost and found - forgot a tshirt in the room as we left in hurry (wanted to extend our stay but they were book with some kind of conference). My fault for leaving it behind, ended up staying with relatives next...

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Helpful?
Thank Kyuho K
kings_pointe1, Manager at King's Pointe Waterpark Resort, responded to this review

Dear Kyuho K, Thank you for taking the time to write a review on your recent experience at King's Pointe Resort. We do apologize that you were not satisfied with your stay or our Lost and Found process. We do keep all lost and found items locked up in our housekeeping office and we do apologize that you were unable...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy outdoor and indoor waterpark fun next to a 3200 acre lake! ... more   less 

Additional Information about King's Pointe Waterpark Resort

Address: 1520 E Lakeshore Dr, Storm Lake, IA 50588-2676
Region: United States > Iowa > Storm Lake
Price Range: €101 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — King's Pointe Waterpark Resort 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
King`s Pointe Waterpark Hotel Storm Lake
Kings Pointe Waterpark Hotel
Hotel Kings Pointe Waterpark
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Questions & Answers

Questions? Get answers from King's Pointe Waterpark Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lake view is a must.”
283Deb, 21 Apr 2017 | Read review
“I think chocolates in the bathroom is a bad idea and breakfast should be included. ”
bvup, 10 Apr 2017 | Read review
“Don't be afraid to ask if you need anything for your room.”
sarasL3111XI, 29 Mar 2017 | Read review
“Lake side rooms would be very nice in the summer. ”
Knipfers, 17 Mar 2017 | Read review
“Ask for the larger "standard" room”
kjnicholson74, 28 Feb 2017 | Read review
5 of 5