We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Regency Inn

Save
Traveller (11)
Room & Suite (20)
Storyboard
Overview
  • Excellent37%
  • Very good30%
  • Average20%
  • Poor7%
  • Terrible6%
Travellers talk about
“no elevator”(8 reviews)
“large pool”(3 reviews)
“waffles”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Regency Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Regency Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (165)
Filter reviews
165 results
Traveller rating
58
50
34
12
11
Traveller type
Time of year
LanguageEnglish
58
50
34
12
11
Show reviews that mention
All reviewsno elevatorlarge poolwafflesclass reunionbreakfast stafffree breakfastrefrigerator and microwavehouse keepingfamily reunionnight stayfirst floorchecking outexcellent staystaying at this hotelgreat roombreakfast roomfresh fruit
FilterEnglish
Updating list...
1 - 5 of 165 reviews
Reviewed 6 days ago

The hotel was very friendly and helpful. It was nice that there is a restaurant on site. The food was priced very reasonable and good. The outside grounds could use some cleaning up. The price was very competitive to the other hotels in the area,...More

Thank DaleGeorgia
Hotel's Favourite
Reviewed 10 November 2017

very nice and clean room, bed was comfortable, new television and very wonderful shower head. the breakfast was terrific and the food in the lounge was very reasonably priced staff were friendly and helpfu

Review collected in partnership with Best Western
Thank Rebecca C
Response from William C, General Manager at Best Western Regency InnResponded 12 November 2017

Rebecca, I would like to personally thank you for your kind comments of the property and staff, I will be sure to share with the staff and look forward with you staying with us again. Thanks, William Canney General Manager

Reviewed 2 weeks ago via mobile

We had a very nice room with a refrigerator and microwave. When we checked in after 4 PM we went down to our room and it hasn’t been cleaned yet. We found a maid and she said she would clean it right away. We went...More

Thank Susan Or Jeff B
Reviewed 27 May 2018

I have stayed on this property twelve times over the years, on business, including the one I am addressing in this review, which was for pleasure. This hotel is a nice, clean and comfortable place to stay, but the night of 26/May/2018 has completely blown...More

Thank druepowers
Response from Collin N, General Manager at Best Western Regency InnResponded 28 May 2018

I apologize deeply for your experience during your stay. I have personally addressed the locks issue with our key company and we are in the process of resolving the mis-coding of keys. I apologize I was not made aware of this during your stay or...More

Reviewed 7 December 2017

Upon arrival, all was well, Sabra at front desk was a sweetie. Got assigned a room. No outside doors were locked, hallways stunk of cat urine, rooms were about 90 degrees. Appearance and decor of rooms I would consider IKEA quality. Fake woods, cracking plaster,...More

Review collected in partnership with Best Western
Thank trevorll
Response from William C, General Manager at Best Western Regency InnResponded 12 December 2017

Dear Trevor L Lansink, I apologize for your recent stay at our property, as you left after a one night stay, cancelling your 6 day stay due to a family emergency. We appreciate that you called to let us know from the airport. I wish...More

View more reviews
About
Description
Great location...great service...great staff...great rates...and all of this under one roof! The staff at the BEST WESTERN Regency Inn invites you to your home away from home.Our great location with easy on/off ...More access to the freeway is only the beginning. While that certainly is a wonderful feature, you'll also enjoy the outstanding service and upgraded amenities.Our restaurant is one of the finest in town. All taste buds are welcome at this American style casual dining restaurant which features; steaks and chops, pastas, burgers, salads, sandwiches, a variety of popular wings, our famous Peetza Pie and a wide selection of ice cold brews!!We are proud to be the largest conference center in the area. Your conference will be personally attended to by one of our seasoned professionals who will make sure all of your needs are met. Our conference facilities are set to handle any meeting and any size.We're looking forward to servicing your needs!! Less
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Add Photo Photos
Traveller (11)
Room & Suite (20)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Neil32587423958
1 August 2015|
Answer
Response from Mike P | Property representative |
Dear Sir We do not have any more hard wired internet, any of these both Super 8 Motel & Best Western Regency Inn, Marshalltown Iowa, Sorry.
0
Votes
743kathy2015
29 June 2014|
AnswerShow all 2 answers
Response from Mike P | Property representative |
We have each room elongated toilets.
0
Votes
Room Tips
"Get a room with an exterior window so you can ventilate the bathroom moisture."
Read review
"ask for lower floors if you have a small handicapp"
Read review
"Pool side rooms are nice!"
Read review
"First floor is better if you do not want to climb stairs to the second floor."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing