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Best Western Regency Inn

162 reviews
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Traveller (11)
Room & Suite (16)
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Overview
  • Excellent38%
  • Very good29%
  • Average20%
  • Poor7%
  • Terrible6%
Travellers talk about
“no elevator”(8 reviews)
“large pool”(3 reviews)
“waffles”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
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Offers from Best Western Regency Inn
Special Offer: BOOK DIRECT & SAVE
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)Write a Review
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58
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11
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All reviewsno elevatorlarge poolwafflesrooms were cleaninternet connectionbreakfast stafffree breakfastclass reunionfamily reunionnight stayexercise roomfirst floorhot itemschecking outconference centerexcellent staystaying at this hotel
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1 - 5 of 162 reviews
Reviewed 7 December 2017

Upon arrival, all was well, Sabra at front desk was a sweetie. Got assigned a room. No outside doors were locked, hallways stunk of cat urine, rooms were about 90 degrees. Appearance and decor of rooms I would consider IKEA quality. Fake woods, cracking plaster,...More

Review collected in partnership with Best Western
Thank trevorll
Response from William C, General Manager at Best Western Regency InnResponded 12 December 2017

Dear Trevor L Lansink, I apologize for your recent stay at our property, as you left after a one night stay, cancelling your 6 day stay due to a family emergency. We appreciate that you called to let us know from the airport. I wish...More

Hotel's Favourite
Reviewed 10 November 2017

very nice and clean room, bed was comfortable, new television and very wonderful shower head. the breakfast was terrific and the food in the lounge was very reasonably priced staff were friendly and helpfu

Review collected in partnership with Best Western
Thank Rebecca C
Response from William C, General Manager at Best Western Regency InnResponded 12 November 2017

Rebecca, I would like to personally thank you for your kind comments of the property and staff, I will be sure to share with the staff and look forward with you staying with us again. Thanks, William Canney General Manager

Reviewed 18 November 2017

This is an older Best Western that has received some updates. The rooms are average with some older furniture, etc. but the room heater worked (though a little loud), the shower was decent and what I needed was there. The staff are friendly and helpful....More

Review collected in partnership with Best Western
Thank jeffreyb627
Response from William C, General Manager at Best Western Regency InnResponded 20 November 2017

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a...More

Reviewed 6 October 2017

Stayed here for our 50th class reunion and had a wonderful time. The hotel made us fee right at home and all the staff we encountered were very friendly and helpful. They have an excellent pool for swimming and lounging around, and a decent fitness...More

Review collected in partnership with Best Western
Thank douglasj638
Response from William C, General Manager at Best Western Regency InnResponded 12 November 2017

Douglas, I would like to personally thank you for your kind comments with our property and staff and glad your 50th class reunion went very well. Would be happy to host another function with you in the near future. Thanks, William Canney General Manager

Reviewed 16 September 2017

Last year I stayed at a BW Best Western Hotel and Resorts Facility. I could see changes were being made, but they were not quite up to par. I said, "perhaps tomorrow." And indeed, their "tomorrow" is here. My stay was wonderful this year. Great...More

Review collected in partnership with Best Western
Thank mtkaat
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$83 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$83 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
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Traveller (11)
Room & Suite (16)
Dining (2)
Pool & Beach (2)
Hotel & Grounds (10)
Bathroom (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Neil32587423958
1 August 2015|
Answer
Response from Mike P | Property representative |
Dear Sir We do not have any more hard wired internet, any of these both Super 8 Motel & Best Western Regency Inn, Marshalltown Iowa, Sorry.
0
Votes
743kathy2015
29 June 2014|
AnswerShow all 2 answers
Response from Mike P | Property representative |
We have each room elongated toilets.
0
Votes
Room Tips
"Get a room with an exterior window so you can ventilate the bathroom moisture."
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"ask for lower floors if you have a small handicapp"
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"Pool side rooms are nice!"
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"First floor is better if you do not want to climb stairs to the second floor."
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