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Probably the worst hotel I have ever stayed out for a trip to attend a family wedding.
We had no hot water in two rooms for two nights and management could not be bothered to have it fixed. Even if we could have taken a...More
Date of stay: September 2018
Thank Anne S
Response from Leslie T, General Manager at Settle Inn & Suites HarlanResponded 24 September 2018
In light of your review, we are happy you chose to stay with us in our very nice comfortable room for your 2 nights, while enjoying a very nice clean facility, & an indoor heated pool with complimentary breakfast which included hot/cold selections. We are...More
We had a very smelly room, there is no elevator and the housekeeper knocks then walks right into the room. Hope you have your clothes on. I would not recommend this place. Breakfast was not good. The orange juice was not drinkable.More
Date of stay: September 2018
Response from Leslie T, General Manager at Settle Inn & Suites HarlanResponded 7 September 2018
We apologize for entering the room, some times they may not hear you.
We are told we have a very good breakfast and nothing but great compliments. I'm not sure what was not good about it, but if there is something you might suggest please...More
Thank you Leslie and the rest of your employees for a wonderful stay!! We were in town for several days for our daughter’s wedding. The hotel was very accommodating for our family and wedding party. We will stay again soon!!
Date of stay: July 2018
Thank Michelle F
Response from Leslie T, General Manager at Settle Inn & Suites HarlanResponded 12 July 2018
Thank you so much for your review. We were happy to have all of you. Was an exciting time for your families and we were happy to accommodate.
My daughter and son - n- law stayed here Christmas night and the next night. Fairly comfortable room with little noise. The breakfast was adequate. The front desk fella was not real professional as he was eating a bowl of cereal when the checked in...More
Date of stay: December 2017
Thank Cindi K
Response from Leslie T, General Manager at Settle Inn & Suites HarlanResponded 7 February 2018
Thank you for your review, we appreciate knowing what things you liked and what we can work on.
We were in town for a funeral and had 21 guests. Staff were so helpful and accommodating! We checked out and went to the funeral leaving only one room with a late check out. We all piled back into the place after the funeral and...More
Date of stay: November 2017
Thank Diana S
Response from Leslie T, General Manager at Settle Inn & Suites HarlanResponded 1 December 2017
Thank you for your review. We were happy to help and be sure you had a great stay.