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Hilton Garden Inn Dubuque Downtown

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Hilton Garden Inn Dubuque Downtown
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472 Reviews from our TripAdvisor Community

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Showing 468: English reviews
Reviewed 5 days ago NEW

My husband and I stay at this property 4 times a year and love it. The staff is great very friendly and helpful. Rooms are clean and connected to the Casino. What more could you ask for! There is a lot to do in the area, also good restaurants.

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Helpful?
Thank 67gingerm
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

So great to hear you had a wonderful time in the Dubuque area! We have so much to offer for everyone, so close to many amenities! Hope to see you soon!

Pecatonica, Illinois
Reviewed 6 days ago NEW

We got away for the night ... love the Hilton at Mystic. we don't always sleep well away from home . Very comfortable. Like the fact we do not have to leave the facility once we are there. Have stayed many times and will continue to stay in the future.

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Helpful?
Thank 621howardf
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Excellent to hear you enjoyed your stay with us! With the casino, restaurants and outdoor trails nearby, we have so much to offer! And yes, with an indoor hallway to the casino, great for inclement weather! Hope to see you again soon!

Marengo, United States
Reviewed 1 week ago

We always enjoy our stay at this hotel. We come here a few times a year and we have never been disappointed. They always put out delicious cookies at check in and they even have a pool. We also enjoy the casino that is attached to the hotel. It is a great weekend getaway.

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Helpful?
Thank Schnable K
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

I am so glad you enjoyed your stay with us, great to hear it is the perfect getaway for you to relax and enjoy your weekend! We look forward to seeing you again soon! If I can help in anyway, please reach out to me directly at 563-585-5204. Thanks again!

Gibsonia, United States
Reviewed 3 weeks ago via mobile

I stay at this property every time I'm in Dubuque (about three times a month) and I'm continually impressed by the cleanliness of the hotel and how nice the employees are. I strongly recommend this hotel if your travels take you to Dubuque

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Helpful?
Thank Davis B
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Great to hear you enjoy your stay in Dubuque and at my hotel! I will share with my team, and look forward to seeing you again soon!

Davis Junction, Illinois
Reviewed 3 weeks ago

Very clean Hotel, comfortable rooms. Close to many awesome things to do and see. Very convenient, you do not have to leave the hotel if your looking for a relaxing stay. Buffet was excellent! Casino was awesome.

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Helpful?
1Thank Karen A
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Hopefully you were able to win some money at the casino! Great to hear you enjoyed your stay, I will share with my team, we certainly look forward to seeing you again soon!

Mondovi, Wisconsin, United States
Reviewed 2 November 2016

The hotel is very attractive, comfortable, and in good shape. The cost of breakfast is very high, $11.95 so we skipped that. The hotel seemed understaffed at the desk and the employee over-worked...although she was excellent and handled the situation as best as possible.

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Helpful?
Thank Amy S
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Great to hear you enjoyed your stay with us! I will share your comments with my team, it does have moments of being very busy at our front desk at times, I am glad we were able to be of service to you. Thanks again!

Sauk Rapids, Minnesota
Reviewed 30 October 2016

Upon checking in the front desk lady was cold and in a hurry to be done with us. Hotel was ok beds were hard. Don't think we would go back. It could stand an update and offer a complementry breakfast.

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Helpful?
Thank Renee B
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thank-you for taking the time to review our hotel. We are about to begin a 100% complete guest room renovation, please give us another chance to serve you.

Iowa
Reviewed 29 October 2016

clean as usual, new outside gazebo/fire pit area nice addition, connected to dog track and casino which is convenient; short easy drive to Galena for shopping if desire, nice restaurant just across highway from parking lot entrance that has outdoor dining and Mississippi river cruises during warm weather.

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Helpful?
Thank Kelly T
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thank-you for taking the time to review my hotel. The outdoor area is a nice addition and very convenient for all to enjoy with an indoor hallway into the casino for some gambling fun! We look forward to seeing you again soon.

Madrid, Iowa
Reviewed 27 October 2016

Just an average room. Would be ok if I only spent $89.00 but for what it cost I expected a bit more! I did like the outdoor fire pit. The staff at the restaurant was very nice. IHearts casino was way to smoky for me.

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Helpful?
Thank Lisa B
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Great to hear you enjoyed the fire pit outdoor area! We are about to begin a complete guest room renovation this fall into winter, please check back and see our progress!!!

Reviewed 26 October 2016

We always have a really good time staying here. It was the last night for the greyhounds to run for the season and our Anniversary had been earlier in the week. We went with another couple and decided we would have dinner at Houlihan's it was terrible. It wasn't just one persons food it was all 4 of ours. We...

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Helpful?
Thank 91brandiv
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks for taking the time to comment on your visit with us. We do apologize and will address your concerns with our staff. We look forward to seeing you again soon as you visit Dubuque.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Dubuque Downtown

Address: 1801 Greyhound Park Rd, Dubuque, IA 52001-2381
Region: United States > Iowa > Dubuque
Price Range: €89 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dubuque Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hilton Garden Inn Dubuque Downtown Hotel Dubuque
Hilton Dubuque
Hotel Style:
#3 Romantic Hotel in Dubuque
#4 Family Hotel in Dubuque
#5 Business Hotel in Dubuque
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dubuque Downtown staff and other travellers.
2 questions
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McHenry, Illinois
over a year ago

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Questions? Get answers from Hilton Garden Inn Dubuque Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Side/Back, Non-Adjoining Rooms”
 of 5 bubbles RedHeadGo, 3 Oct 2016 | Read review
“Be careful of the dog racing track.”
 of 5 bubbles ExCat, 7 Sep 2016 | Read review
“Room facing the dog race park was nice. You cannot see the river with all the trees but you might in the fall.”
 of 5 bubbles dr0970, 15 Aug 2016 | Read review
“Room 325 I would avoid.”
 of 5 bubbles Fam5Traveling, 26 Jul 2016 | Read review
“Some rooms may offer a view of the dog racing track if you are into that.”
 of 5 bubbles gitrdunn, 25 May 2016 | Read review
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