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Hampton Inn Des Moines-Airport

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Hampton Inn Des Moines-Airport
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408 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Templeton, California
Reviewed 3 days ago NEWvia mobile

Last night I flew into Des Moines from DFW following a tornado arriving at 2:30 AM. The roads were unsafe to drive to my reserved hotel in Urbandale. The Hampton was gracious providing me a room and making sure that I had a late check out today enabling me to get all work that I needed to complete this morning...

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Helpful?
Thank Paulette S
Sloan
Reviewed 4 days ago NEW

The hotel property is old. They did remodel but thin walls are thin walls... the lighting from the outside parking lot flowed into the room and lighting over top of wall unit wasn't able to turn off..Room next to lobby could hear every guest that checked in from 11pm to 4am ... got woke up several times due to hall...

Review collected in partnership with Hampton
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Helpful?
Thank michelemE8875FO
Boston, United States
Reviewed 5 days ago NEW

Very comfortable place to stay and very convenient to the airport. They even have to go breakfast bags ready if you are in a hurry. Staff was very friendly. I highly recommend the Hampton Inn at the Des Moines Airport.

Review collected in partnership with Hampton
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Helpful?
Thank jillsS4790CL
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Hello Jill - Thanks so much for staying with us and for taking the time to write your review. We certainly appreciate your positive comments and recommendation! We look forward to having you back with us the next time your travel plans take you to the Des Moines area. Best wishes for the year ahead. Abid Talic

Dubuque, Iowa, United States
Reviewed 2 weeks ago

I stayed here this past weekend when my husband and I were in town for a funeral. Check in was a breeze and the staff is very friendly. Hilton's policy is they do not have to check ID's upon check in unless they have a reason to be suspicious. This practice has always bothered me, but I am not going...

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Helpful?
Thank Jennifer K
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Hi Jennifer - Thank you for taking the time to write your review. I am sorry it was for a sad occasion but pleased that my team and the hotel served you well. I will be reviewing your comments tomorrow morning at our daily meeting and will be sure to especially point out the desk staff and the night auditor-...

Eufaula, Alabama
Reviewed 12 December 2016

This was a great hotel. The staff was extremely polite and very helpful. The WIFI is very strong. The rooms are very nice. The staff keeps the rooms very nice. It is located near the airport for ease in and out. I would definitely stay here again.

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Helpful?
Thank Mack M
Abid T, Regional Manager at Hampton Inn Des Moines-Airport, responded to this review

Hi Mack, Thanks so much for staying with us in December and for taking the time to write your review. I have shared your positive comments with my team which was very much appreciated! The staff here works hard and it is great to be recognized. We look forward to having you back again when your travels next take you...

des moines, United States
Reviewed 11 December 2016

I have always enjoyed Hamptons. They have the best beds, pillows, and the rooms are always very clean. They have some better options for breakfast than is typical and I have always had very good experiences with the staff. They also have very affordable rates. I recommend Hampton Hotels.

Review collected in partnership with Hampton
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Helpful?
Thank 118kimberlyw
Abid T, Manager at Hampton Inn Des Moines-Airport, responded to this review

Hi Kimberly, Thanks so much for staying with us in December and for taking the time to write your review. All reviews are shared with my team as yours was last week. We certainly appreciate your positive comments - it is always a great way to start our day! We look forward to having you back with us again. Best...

Washington DC, District of Columbia
Reviewed 3 December 2016

Barely acceptable. Gross, and not a nice place. The rooms are small, and smelly. The layout of the place is weird (elevators are in the way back), and the lounge in the front is loud (TVs blaring) and dirty (tables are greasy and covered with food).

Review collected in partnership with Hampton
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Thank 749kelvinc
Abid T, Regional General Manager at Hampton Inn Des Moines-Airport, responded to this review

Good day: Thank you for choosing to stay with us and for taking the time to write your review. As the new regional manager for this hotel, I am most appreciative of guest feedback, even when critical. I do want to apologize to you for the short-comings experienced while staying with us. I will be speaking with the department managers,...

Nashville, United States
Reviewed 29 November 2016

1. Not enough room for toiletries - no place to put our bag - Had it on the floor in the main room. 2. Hanging area on the completed opposite side of the room. Doesn't make sense and was inconvenient 3. Toilet was backing up. 4. Iron wasn't working. * I realize these are beyond the control of the staff...

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Helpful?
Thank Douglas F
Michael S, Manager at Hampton Inn Des Moines-Airport, responded to this review

Good day, Douglas: Thank you very much for staying with us and for taking the time to write your review. All reviews are shared with my team, as yours will be tomorrow at our daily meeting. While we are challenged with space, I am concerned about the functionality of the room and will be addressing specifically your concerns with the...

Nashville, United States
Reviewed 29 November 2016

Breakfast was good. Beds ok. Bathroom too small for an extended stay. Need more area for four people. Need to staff accordingly for holiday's. And be available to help. We had no cleaning on one day - not a big deal. But not expected when paying a decent amount of money for a room.

Review collected in partnership with Hampton
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Helpful?
Thank Douglas F
Abid T, Regional General Manager at Hampton Inn Des Moines-Airport, responded to this review

Good day, Douglas: I see you wrote 2 reviews - I wanted to address this one as well. Thank you for starting with the positive comment about breakfast - that is much appreciated. While I can not increase the size of the bathroom, I will be addressing staffing concerns with housekeeping this week. I absolutely agree with you - and...

Iowa
Reviewed 28 November 2016

Hampton's have always been pleasant to stay at.... clean, inviting, comfortable, locations, etc... this stay however was slightly disappointing. It is a great location, less than 1 mile from the DSM airport so that was an easy selling point in booking a room. After checking in late at night and settling into my room, I adjusted the thermostat to take...

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Helpful?
Thank IA_Hawks
Abid T, Regional General Manager at Hampton Inn Des Moines-Airport, responded to this review

Good day: Thank you so much for staying with us and for taking the time to write your review. All reviews are shared with my team and as the new regional manager, all guest feedback is critical to our success. I will be sharing your feedback with both my Front Office Manager and Maintenance Director for both proper responses from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Hampton Inn Des Moines Airport hotel!Here at the Hampton Inn Des Moines Airport hotel we strive to provide each and every guest with superior accommodations and unrivaled service.We are conveniently located directly across from the Des Moines International Airport and just under 4 miles from the center of Downtown. Our ideal location allows access to many area businesses and local attractions, such as Wells Fargo Arena at the Iowa Events Center.We Love Having You Here!! ... more   less 

Additional Information about Hampton Inn Des Moines-Airport

Address: 5001 Fleur Dr, Des Moines, IA 50321-2829
Region: United States > Iowa > Des Moines
Price Range: €105 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Des Moines-Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn Des Moines
Des Moines Hampton Inn
Hotel Style:
#6 Business Hotel in Des Moines
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Questions & Answers

Questions? Get answers from Hampton Inn Des Moines-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is right in the flight path and the airport is across the street.”
 of 5 bubbles 759douglasf, 29 Nov 2016 | Read review
“Stay elsewhere for the price.”
 of 5 bubbles RandyB610, 5 Oct 2016 | Read review
“Reserve your room with the card you are going to pay with!!!!!!”
 of 5 bubbles 418juliea, 9 Aug 2016 | Read review
“If you are bothered by aircraft noise, ask for a room on the opposite side of the runway approach.”
 of 5 bubbles tomrM8085LU, 23 Jul 2016 | Read review
“stay away from the pool”
 of 5 bubbles 306davidn, 20 Jul 2016 | Read review
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