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DoubleTree by Hilton Des Moines Airport

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DoubleTree by Hilton Des Moines Airport
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515 Reviews from our TripAdvisor Community

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Showing 511: English reviews
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Ames, Iowa
Reviewed 1 week ago

We stayed here because it was very easy to get to Indianola for an event. As you might expect from a Hilton property, our room was spotless, checking in and out were easy, and all of the staff were friendly and helpful. And the price was right.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Chris W
Oakdale, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Nice hotel, fairly new, great location if you need to be close to the airport, though off the beaten path if you are looking for activies close to the hotel. Main complaint was the TV channel lineup on the bedside card was nothing like what was on the actual TV. MY husband went through the each channel and updated the...

Review collected in partnership with DoubleTree by Hilton
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Thank Jane K
About Hotel's Favourite Review
Wendy F, Front Office Manager at DoubleTree by Hilton Des Moines Airport, responded to this review

Thank you for your recent stay with us at the DoubleTree Des Moines Airport. I appreciate the feedback you have provided. I was sorry to heear that the channel line up in your room was not an up to date copy. I have since requested the updated copy for this room be placed in the room. I hope you will...

Gainesville, Georgia
Reviewed 3 weeks ago

The staff went beyond my expectations at every turn. They answered my questions and offered their expertise on the city making my visit better. Definitely would recommend this hotel to anyone looking to stay in Des Moines.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Will W
Wendy F, Front Office Manager at DoubleTree by Hilton Des Moines Airport, responded to this review

Thank you very much for the great review you have posted! I love to hear about happy expereinces from our travelers. I do appreciate the recommendation you are willing to provide! I hope you will visit us agian very soon. Have a nice day!

Sutherland, Iowa
Reviewed 4 weeks ago

As a Hilton honors quest I was on the top floor. Very clean updated room. 2 bottles of water provided. Great onsite restaurant that provides room service. We also received 2 free drink vouchers in arrival. Nice bed. Great stay. Would recommend

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank cstruve2016
Wendy F, Front Office Manager at DoubleTree by Hilton Des Moines Airport, responded to this review

Thank you so much for the great review of our hotel. I was happy to hear that you enjoyed your stay with us. I was also excited to hear you were able to eat in Johnny's Italian Steakhouse that is connected to your hotel. I hope you will indeed recommend our hotel and also choose to visit us again, yourselves....

Cedar Falls, Iowa, United States
Reviewed 4 weeks ago

Arriving at the hotel in the afternoon, we booked our free transportation to the airport and had a wonderful meal in the attached steak house. The next morning, the airport shuttle person helped load our luggage and took us directly to the correct area of the airport. We arrived at the airport feeling rested and well fed.

Review collected in partnership with DoubleTree by Hilton
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Thank Duane W
Management response:

Thank you for your recent stay wtih us at the DoubleTree Des Moines Airport. I appreciate the feedback you have provided about your experience with us. I was happy to hear that you had a good nights' rest and good meal to begin your trip. I hope you will choose to visit us again the next time you come to...

Lee's Summit, Missouri
Reviewed 6 January 2017

Great place to stay. Great location, staff, service and all of the amenities. Fantastic restaurant attached to the hotel. Can't wait to return any time of the year. Our family had 4 rooms and everyone was very impressed with all services.

Review collected in partnership with DoubleTree by Hilton
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Thank Tom H
Management response:

Thank you for your recent stay at the DoubleTree Des Moines Airport. I am thrilled to hear that you had an enjoyable stay with us. We will look forward to seeing you the next time you come to town!

Wellsburg, Iowa
Reviewed 4 January 2017

We had a nice room. Somehow my reservation got screwed up. We reserved a king suite room with a fireplace. We reserved it online. When we arrived, they did not have a king suite with a fireplace for us. We received a king room, with an L shaped couch. We also got 2 drink tickets for the steakhouse restaurant in...

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Helpful?
Thank Terri2014
Management response:

Thank you for your recent stay with us. I am sorry to hear that your reservation was not made for the room type that you requested. If you would like to contact me, I would be happy to look into the reservation history for you to see where the room type got miscommunicated.

Paton, Iowa
Reviewed 4 January 2017

Great play to stay for a special evening or the night before a flight. As a Hilton Honors traveler was greeted pleasantly and they made sure we were presented with our Hilton benefits and we well taken care of fo our entire stay. Johnies Italian Steak House is a fine dining experience.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank susietron
Management response:

Thank you very much for the review of our hotel after your last stay with us. We appreciate the feedback and will look forward to your next visit. Have a great day!

Edmonds
Reviewed 4 January 2017

The rooms were not well updated. The bathtub faucet came away from the wall. The bed was lopsided. Not the usual experience at Doubletrees! The noise in the hallway was very disturbing - other families let kids run in the halls until after midnight.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Rachel M
Management response:

Thank you for providing a review of our property over the New Years Eve weekend. I am sorry to hear that you had to contend with some noise of other patrons celebrating the New Year. We try our best to attend to noise complaints when they are brought to our attention. If you have any other concerns, please feel free...

Des Moines
Reviewed 29 December 2016

In town for family Christmas. Wish I could have just stayed at hotel and skipped the family gathering. All staff was very helpful and professional. Comfortable bed and the attached restaurant, Johnny's Italian Steakhouse, was great.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank isp82bob
Management response:

Thank you very much for the review you have posted about your stay with us over the holidays. I am excited to hear that you enjoyed your stay and hope you will return to stay with us the next time you come to Des Moines.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about DoubleTree by Hilton Des Moines Airport

Address: 6800 Fleur Drive, Des Moines, IA 50321 (Formerly Radisson Hotel Des Moines Airport)
Region: United States > Iowa > Des Moines
Price Range: €123 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Des Moines Airport 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Radisson Des Moines
Des Moines Radisson
Hotel Style:
#1 Romantic Hotel in Des Moines
#2 Business Hotel in Des Moines
#4 Family Hotel in Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Des Moines Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Des Moines Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms are really quiet (3rd floor)”
 of 5 bubbles QQ1234, 31 Aug 2016 | Read review
“Higher floor away from elevator and ice machine”
 of 5 bubbles KayK616, 20 Aug 2016 | Read review
“Even rooms near the elevators are not very noisy.”
 of 5 bubbles T6862OLdavem, 23 May 2016 | Read review
“No great view either side - the rotating beacon from the Airport on backside my preference but I like airports.”
  • The hunt for bedside power ended where it often ends - behind the nightstand. Topside power plea
 of 5 bubbles KaseyMoMo, 11 May 2016 | Read review
“Ladies, bring a lighted magnification mirror.”
 of 5 bubbles sunlover919, 20 Apr 2016 | Read review
5 of 5