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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
The rooms were fine; the restaurant was very good; service was fine (JJ & Karla); stayed 5 days. Special room rates for those with family at Mercy Hospital were appreciated. Shuttle service from hotel to hospital and back was courteous, efficient, and reduced the strain...More
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded 11 April 2016
Thank you for taking the time to offer a kind and thorough review of your stay. It is good to know that your time at our hotel did not add stress to a sensitive time for you. All of us here at the...More
My husband and I were very pleased with the hotel room and overall appearance. However, the young women Patty who worked in the restaurant evening shift was very rude and unprofessional. There was 4 people in our group and we walked up looking to be...More
Thank Anna P
Response from IHGService, Guest Relations Manager at Holiday Inn Des Moines DowntownResponded 22 March 2016
Dear Anna P,
Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of your goal on your visit. We would like...More
We were in Des Moines attending a conference at the Convention Center. The hotel was so close to the Center that we walked to the venue, thereby avoiding the parking fees there. The staff was friendly and the room was fairly clean although we did...More
Thank Peggy V
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded 22 March 2016
Dear Peggy V,
Thank you for choosing to stay with us while you were in Des Moines. I am glad you found the location to be convenient and our staff to be welcoming. I appreciate you bringing the issues you experienced to our attention as...More
I have stayed at this hotel several times for work. Erica E at the front desk always makes sure that I have everything that I need. Especially when they have yet to turn the boiler on and the room was cold! 3 weeks in a...More
Thank Rebecca M
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded 22 February 2016
Dear Rebecca M,
Thank you for the wonderful review. I want you to know that I have shared your comments with the Front Desk Manager so we can be sure to recognize a job well done. Your business and your review are very much appreciated....More
This hotel was generally clean with comfy bed and bedding. Staff at the desk is very friendly. Hotel offers shuttle service, which is a very nice perk. Whoever cleaned my room must have been in a hurry because they didn't really tidy up as in...More
Response from GretchenT81, Public Relations Manager at Holiday Inn Des Moines DowntownResponded 19 January 2016
Dear Pat H,
Thank you so much for taking the time to review your stay at our hotel. I am so glad to know you were pleased with our staff and your guest room. However, in regards to the housekeeping issues you mentioned, I thank...More
US$112 - US$179 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Des Moines Downtown Hotel Des Moines ,