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All reviewsmercy hospitalstay at holiday innsconvention centerwedding receptionwells fargo arenapleasant stayonsite restaurantbed and pillowsfree shuttlean older propertylobby arearoom was largedowntownexpresswayihgconcertballroom
Stayed two night so we could attend the fair. Room average. The front desk nice but the bar service was terrible. We were waiting at a table to get service and the waitress never came by. She saw us and that was about it so...More
Response from IHGService, Guest Relations Manager at Holiday Inn Des Moines DowntownResponded 18 September 2017
Thank you for contacting us about your experience at the Holiday Inn Des Moines DTWN - Mercy Area.
I am sorry to learn about your disappointment in the level of service received from some of our bar staff. IHG sincerely cares about your...More
We were in town for a wedding and the guests of the wedding stayed at this property. Although the reception wasn't at the hotel, they were very accommodating to the large group of people staying at the hotel and provided shuttles to us to our...More
The room was facing the freeway and it was noisy all night long. The A/C worked but it pulsed on and off all night long and it was very loud, so had to get to sleep. We do not think the room was worth $150.00...More
Response from IHGService, Guest Relations Manager at Holiday Inn Des Moines DowntownResponded 8 August 2017
Thanks for opting to stay with us and leaving feedback. I am glad that you found our location to be nice based on your ratings and found our breakfast to be good. However, I regret to know that the air conditioning unit in...More
On a recent solo trip I unexpectedly felt very sick! With 600 miles in my trip left, I knew I needed to stop somewhere. I wanted somewhere that had a good name and a place where I felt safe. This place was it!! As soon...More
We were in town for a show and everything went well. We didn't spend a lot of time at the hotel so I can't speak to amenities or anything of that nature but their 2 room suite was amazing and made for a great nightcap.