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Holiday Inn Express Des Moines/Drake University

151 reviews
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Traveller (15)
Room & Suite (24)
Dining (4)
Overview
  • Excellent19%
  • Very good48%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Wheelchair Access
Business Centre
2.5 Star Hotel
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Reviews (151)Write a Review
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All reviewshi expresspancake making machinecollege tourroom was cleanwallpaper was peelingsliding doorfull barfree breakfastwould stay here againbusiness centernice breakfastlobby areastate fairoatmealcampusmarsdowntown
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11 - 15 of 148 reviews
Reviewed 29 January 2017

We made a reservation for a single king room, only to get a single queen -- only two single king rooms in the whole building; feels like this used to be a dormatory that they took over and got HI to sponsor. Only positive was...More

1  Thank DSVance
Response from ExpressDrake, Manager at Holiday Inn Express Des Moines/Drake UniversityResponded 30 January 2017

Thank you for your feedback regarding your stay with us. We do try and accommodate all room requests best we can but unfortunately can't always due to availability. I understand your frustration in not receiving what you had requested. It should have been made clear...More

Reviewed 1 January 2017

I usually find Holiday Inn Express to be a reliable name. At the very least, I will get a clean bed and a bath. We checked in very late at night, after an all-day drive. The room was run down, but seemed clean and acceptable....More

Thank Honest J
Response from ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake UniversityResponded 3 January 2017

We appreciate the feedback Honest J. We want to sincerely apologize for the issues you encountered during your stay. We have a few tubs which are designed with an attached bath mat. We have replaced most of these tubs due to the fact as the...More

Reviewed 8 November 2016

The room is updated, clean and very spacious. There is a Keurig and Refrigerator in the room. The staff was prompt and courteous. The breakfast is good and has enough variety to start off your day. We choose this hotel because of the location. It...More

Thank Brenda A
Response from ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake UniversityResponded 10 November 2016

We are thrilled you had a wonderful stay with us. Take care until your next visit.

Reviewed 3 November 2016

We needed to make a very quick trip to Iowa to a family wedding and return the next day. Parking was convenient and we checked in quickly (nice desk staff) and had a very nice room. Everything was great. Love the beds at the Holiday...More

Thank harriskd
Response from ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake UniversityResponded 4 November 2016

We are very pleased that you had a pleasant stay with us. We hope the wedding was fun, and if you return to Des Moines we hope to see you again. Take care.

Reviewed 22 October 2016 via mobile

One of the better hotels in the Holiday Inn Express network. The rooms are spacious and have all of the conveniences that you need, ironing board, refrigerator, wifi, microwave oven, etc. The prices are reasonable and the complementary breakfast is passable. It is very close...More

Thank Tulsajohn
Response from ExpressDrake, Front Office Manager at Holiday Inn Express Des Moines/Drake UniversityResponded 24 October 2016

We appreciate this wonderful review Tulsajohn. We hope to see you again during your next visit to Drake University. Take care until then.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$102 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (24)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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anneweir
16 July 2016|
AnswerShow all 2 answers
Response from Claudiolax | Reviewed this property |
Of course
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Room Tips
"All rooms are good. Hotel is on a quiet, tree-lined street in an urban neighborhood."
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"Room 219 is next to the workout room."
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"A good location: close to downtown and restaurants. Terrible service lately."
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"The rooms face into an inner square -- that's the kind I was in. It was fine but I would have preferred a..."
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