We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
My daughter used this hotel as the base for her wedding weekend. It was a great location with lots of nice restaurants and the farmers market close by. The staff was very accommodating and the bar area was wonderful. Would recommend this to anyone wanting...More
While the location and staff are excellent, the imminent renovation cannot be too soon. A recent visit ended with no hot water in the rooms. How can this happen? When I departed the problem had still not been resolved. Other than that one issue, the...More
With the exception of the a/c going out on my last night, this is a very comfortable, relaxing hotel. The staff is extraordinary, especially the auto valets and Subbu in the BOS restaurant. I'm so impressed with the people here.
I am being kind to this hotel because the public spaces and staff are lovely. The rooms, however, another story. We stayed on the Club floor. The room was just big enough for the king bed and basically nothing else. The bathroom had no space...More
Response from danhaymes, Guest Relations Manager at Renaissance Des Moines Savery HotelResponded 30 June 2016
Thank you for taking the time to provide us with some feedback on TripAdvisor. It seems that we have fallen short with your experience, specifically with our guest rooms. I have shared your feedback with our Chief Engineer and our Front Desk Manager...More
Upon arrival I gave front desk my Marriott Rewards number, without even so much as a welcome hello the attendant told me since your company prepaid for this reservation you will receive no credit for this stay.
I keep a rewards number for all hotel...More