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Embassy Suites by Hilton Hotel Des Moines Downtown

1,097 reviews
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Traveller (148)
Room & Suite (85)
Dining (12)
Overview
  • Excellent59%
  • Very good26%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Internet
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Hotel Des Moines Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,097)Write a Review
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Show reviews that mention
All reviewsevening receptioncocktail hourmade to order breakfastself parkingeast villageriver viewcomplimentary breakfast isstate capitolbeautiful hotelshuttle servicewithin walking distancegreat stayfree shuttlewells fargo arenafront desk staffbusiness tripcivic center
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171 - 175 of 1,089 reviews
Reviewed 24 February 2017

From the check-in process to departure, I cannot think of how this stay could have been any better. Friendly staff, clean rooms, comfortable beds, etc... I will be back next year for the same event! Thank you for making our stay the best it could...More

Review collected in partnership with Embassy Suites Hotels
Thank charie2017
Response from shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines DowntownResponded 27 February 2017

Dear charie2017 - Thank you for the perfect comments on your stay! Sincerely, Skip Hammerman General Manager

Reviewed 22 February 2017

If ever you find yourself in Des Moines, Iowa, I recommend you stay at the Embassy Suites Downtown. The hotel is spacious, the staff friendly and the wait time minimum. Although mine was business travel, there were tons of folks there for personal reasons and...More

Review collected in partnership with Embassy Suites Hotels
Thank L6989DScherylg
Response from shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines DowntownResponded 27 February 2017

Dear L6989DScherylg - Thank you very much for your recommendation for travelers to Des Moines to stay with us. Greatly appreciated! I am glad that you found our staff friendly and efficient and we all look forward to your return. Sincerely, Skip Hammerman General Manager

Reviewed 22 February 2017

My son and I stayed at this property and reserved a 1 bedroom suite, so he could sleep on the pull out sofa bed and I would get the bedroom. I found for the price of this hotel/room that the suite is VERY small. The...More

Thank sunnydaystraveler
Response from shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines DowntownResponded 27 February 2017

Dear sunnydaysiowa - Thank you very much for your feedback. I am happy to learn that you enjoyed the complimentary evening reception drinks and the service provided by the bartender in addition to our great location. Sincerely, Skip Hammerman General Manager

Reviewed 20 February 2017

The hotel does a great job in customer service. The complimentary breakfast is excellent and the managers reception is excellent. The facilities were all top notch. Would recommend staying here to anyone.

Review collected in partnership with Embassy Suites Hotels
Thank timothyhU1201VU
Response from shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines DowntownResponded 22 February 2017

Dear timothyhU1201VU - Thank you for noting our guest service and the facility in your comments. We all appreciate your business and look forward to serving you in the future! Sincerely, Skip Hammerman General Manager

Reviewed 19 February 2017

My husband and I recently stayed here with our four children (ages 9,9,6 and 4). The rooms were very clean and appeared to be newly remodeled within the past few years. They were spacious and clean. The layout of this hotel was very inviting and...More

Thank Kelly D
Response from shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines DowntownResponded 22 February 2017

Dear Kelly D - Thank you for your nice comments about our rooms and the layout of teh hotel. I am glad your children enjoyed the open atrium and the views. It nice to hear as well that you truly enjoyed the complimentary cooked to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$151 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Des Moines
#3 Family Hotel in Des Moines
#3 Business Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$151 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Des Moines
#3 Family Hotel in Des Moines
#3 Business Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (148)
Room & Suite (85)
Dining (12)
Pool & Beach (5)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Jason C
26 March 2017|
AnswerShow all 7 answers
Response from shammerman | Property representative |
The rooms were renovated 2011-2012.
0
Votes
maryroselage
7 December 2016|
AnswerShow all 2 answers
Response from shammerman | Property representative |
Yes, there are a few. St. Amrose is just a few blocks away and we have a complimentary courtesy shuttle that will provide transportation both ways for you.
0
Votes
Sue M
9 May 2016|
AnswerShow all 6 answers
Response from pollyreid | Reviewed this property |
I concur with Seth E. I have a very good experience with the shuttle, too.
0
Votes
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12
Room Tips
"We enjoyed the river view!"
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"Choose room away from entrance side."
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"No more hot tub and now bacon rationing at breakfast"
Read review
"Rooms looking over the river have a nice view. Probably all the upper floors have nice views."
Read review
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