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Embassy Suites by Hilton Hotel Des Moines Downtown

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Embassy Suites by Hilton Hotel Des Moines Downtown
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890 Reviews from our TripAdvisor Community

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Showing 882: English reviews
Des Moines, United States
Reviewed 6 days ago NEW

A very accommodating and comfortable hotel for our business trip. Staff were always helpful when asked a question. Even though there was construction on two sides of the hotel there no noticeable noise to speak of. That is very much appreciated.

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Helpful?
Thank melvino267
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear melvino267 - Thank you for the great review and your business. Greatly appreciated! Sincerely, Skip Hammerman General Manager

Omaha, Nebraska
Reviewed 1 week ago NEWvia mobile

I waited in the cold for 15 minutes before the one and only valet took my car so that I could check in (no self park seemed available). A bus load of teenagers was waiting to check in when I got done with the valet, so I opted for the digital key--which did not work. Once I secured a key...

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Helpful?
Thank JayJolleyTA
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear JayJolleyTA - Thank you very much for your feedback. I am very sorry that you did not enjoy your stay with us and that we failed to provide our typical great service to you while you were our guest. I have reviewed your concerns and comments with our Front Office Team so we can research what happened and take...

Atkins, United States
Reviewed 1 week ago

Traveled about 150 miles to meet with other family members for a mini reunion. Used this as a meet up location. Glad we did as all families used many of the amenities and had no complaints. Excellant hotel experience. Took part in transportaion to downtown locatoins - use this when staying here, they will get you there and back. Pool...

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Helpful?
Thank 667brucev
Des Moines, United States
Reviewed 1 week ago

Very helpful and caring staff, we had our daughter's 9th birthday there and they gave us all our requests. The continental breakfast is fabulous they have everything from fresh fruit to made to order omelets. The pool is relaxing and I love that they have a certain time just for adults.

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Helpful?
Thank D1384OXamandar
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear D1384OXamandar - Thank you for the fantastic comments you posted! I am happy you had a great stay and that your daughter's birthday was perfect. Sincerely, Skip Hammerman General Manager

Des Moines
Reviewed 1 week ago

The staff was very accommodating and friendly. The hotel was beautiful as well as our view. We had a great experience. I loved the two room suits, it helped as our oldest son snores. :) I would very much recommend this establishment.

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Helpful?
Thank Christina/Brett H
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Christina/Brett H - I am delighted to learn that you found our staff to be great! We all look forward to your next stay with us. Sincerely, Skip Hammerman General Manager

Ottumwa
Reviewed 1 week ago

My husband really enjoyed our overnight stay at the Des Moines' Embassy Suites! We were shuttled to and from the concert in the area and took advantage of the "happy hour" and the complimentary breakfast in the morning.

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Helpful?
Thank Rhonda C
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Rhonda C - Thank you for the great review and thank you for staying with us! Sincerely, Skip Hammerman General Manager

Indianola, Iowa
Reviewed 2 weeks ago

Hotel is very nice and updated. Our room was clean and and furnishings in room were in great shape. Only reason I didn't rate 5 stars is the forced $23 charge for valet parking as there are no free self-parking options.

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Helpful?
Thank Larry G
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Larry G - Thank you very much for your business. I am delighted that you had a great stay with us. Sincerely, Skip Hammerman General Manager

Mason City, Iowa
Reviewed 2 weeks ago

I have stayed at this hotel many times and have always been pleased. Rooms are always clean, staff is friendly and accommodating, and I love the location. The free shuttle service is fantastic for getting to and from any downtown activities that are a bit too far for walking.

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Helpful?
Thank susanfY5476IR
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear susanfY5476IR - Thank you for the 5 STAR review! Greatly appreciated. Please come back soon - Skip Hammerman General Manager

San Antonio, Texas
Reviewed 2 weeks ago via mobile

The staff at this Embassy Suites is what sets it above all others! Ikram drove the shuttle and kindly welcomed me to the city. He made the trip to the hotel interesting and enjoyable. At check-in I was greeted by Cameron and he was delightful!! I have checked-in to 4 hotels this week and have experienced courteous staff, but the...

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Helpful?
Thank Steph J
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Steph J - Thank you so much for recognizing Ikram and Cameron - I am sure they will greatly appreciate your kind comments. I am very glad that you had a fantastic stay with us! Sincerely, Skip Hammerman General Manager

Columbus, Ohio
Reviewed 2 weeks ago

Excellent hotel and staff at the hotel. Very close to the river for evening walks or runs. Restaurant on site serving good food. Evening hospitality features nice appetizers and good drinks. Breakfast is great.

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Helpful?
Thank Tomi D
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Tomi D - Thank you very much for the nice review and thank you for your business! Sincerely, Skip Hammerman General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax in the comfort of the spacious two-room suites at the Embassy Suites Des Moines Downtown. Located close to the Iowa State Capitol, explore the trendy shopping and dining opportunities of the Historic East Village. Enjoy complimentary cooked-to-order breakfast and a nightly Manager's Reception. Elegant banquet facilities are available for weddings, business meetings and other special events. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Des Moines Downtown

Address: 101 E Locust St, Des Moines, IA 50309-1802 (Formerly Embassy Suites Hotel Des Moines-On The River)
Region: United States > Iowa > Des Moines
Price Range: €139 - €256 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Des Moines Downtown 3.5*
Number of rooms: 234
Reservation Options:
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Also Known As:
Embassy Suites Des Moines
Des Moines Embassy Suites
Hotel Style:
#2 Romantic Hotel in Des Moines
#3 Family Hotel in Des Moines
#3 Business Hotel in Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Des Moines Downtown staff and other travellers.
3 questions
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Cedar Rapids, Iowa
15 hours ago
7 months ago

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Questions? Get answers from Embassy Suites by Hilton Hotel Des Moines Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the floor, the better. Also, try getting a room facing the river or the State Capitol.”
 of 5 bubbles Kashbcn, 16 Nov 2016 | Read review
“Can be noisy. If there is a wedding reception or reunion going on, get the highest floor you can.”
 of 5 bubbles IABeachLover, 16 Nov 2016 | Read review
“The further up,the more the kids will love riding the glass elevators.”
 of 5 bubbles richardmY61SV, 1 Nov 2016 | Read review
“Stay on the West side of the hotel for views of the river and downtown”
 of 5 bubbles gburgess99, 24 Oct 2016 | Read review
“Corner suites on the higher floors are best and most quiet”
 of 5 bubbles duke1114, 13 Sep 2016 | Read review
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