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Butler House on Grand

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Traveller (50)
Room & Suite (6)
Overview
  • Excellent81%
  • Very good12%
  • Average0%
  • Poor5%
  • Terrible2%
  • 4 weeks ago
    “Adorable AirBNB!”
  • 9 Jun 2018
    “Beware -- AirBnB only now!”
4507 Grand Ave, Des Moines, IA 50312-2401 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Pool
Restaurant
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Reviews(65)
Traveller rating
  • 53
  • 8
  • 0
  • 3
  • 1
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Emily D
10
Reviewed 4 weeks ago
Nice place to stay! Bed, but no breakfast - now an Airbnb. Super cute house!! Very nicely decorated. Nice neighborhood. Conveniently located. Quiet and charming. Would be great for a girl’s weekend or romantic get away. Recommend Brueggers Bagels and Jesse Embers steak house both nearby!
Thank Emily D
DinoDinoSpatula
Island of Hawaii, Hawaii
54
Reviewed 9 Jun 2018
From all the reviews, both online and through people I know, this place seemed wonderful. However, it recently became an AirBnB only and while the place was neat, the overall experience was disappointing.

This place is definitely still in transition from being a B and B proper to an AirBnB and as such, it's a bit awkward to stay in. I believe they may only be renting out the full house now, but during my stay, it was room-by-room. The rooms themselves are quirky, but charming, though they could definitely use a bit of refreshing, especially in the bathrooms which seemed a bit dingy.

Despite being an AirBnB now, the rooms were serviced every day. By that, I mean that they bed was made. It seemed like the towels were also being changed daily, but there were definitely a couple days where it seems that they had just refolded my used washcloth and towel instead of replacing them. There were cups in the room, and sometimes they would be taken out of the room if they were dirty, but not cleaned and returned. There was no do not disturb sign and I would have liked that as an option, especially since it didn't seem that the cleaning was extensive and there was no place in the room to lock any sensitive belongings.

They advertise use of the kitchens, but then it seemed like there were actually limits on what in the kitchen could be used (i.e. "Don't use any mugs in that cabinet."). One morning, the owner was cooking breakfast for other guests (he does not live onsite and as it is no longer a regular B and B, this was not a service that was provided anymore), and it was offered only as an afterthought to the other guests.

Also, to enter or exit the building, you can only use the backdoor for some reason, and the lock is keyed on both side, which seems like it would be a safety issue if there was a fire.

Overall, it was a very weird experience and not in a good way. I would not recommend staying in this place unless you are renting the entire place out, which is advertised on AirBnB for $1000 (the place is huge, but that still seems excessively high to me given that it's in Des Moines). The location is convenient to the Art Center, Ashworth Pool, and the parks those two facilities are located in, but not really walking-convenient to anything else. It's a shame that when the owner decided he could not operate it anymore that he sell it as a B and B, or at least find someone to manage it onsite, to continue operating that way because it seems like it would have been lovely.
2 Thank DinoDinoSpatula
bayoupots
Dickinson, Texas
4353
Reviewed 6 Oct 2016
Wonderful location for a 2 day trip in to visit the capitol, botanical gardens and the art museum- only minutes away. Friendly, attentive hosts that made us feel very welcome and served a delicious breakfast and accommodated our dietary needs. Enjoyed having a refrigerator near our room stocked with cold drinks and a microwave with popcorn for snacking. They gave us excellent suggestions for local restaurants and recommended a visit to the very nearby Salisbury House-which is very interesting. We would definitely return, given the opportunity,
Thank bayoupots
C_L_C_100000
Madison, Wisconsin
3851
Reviewed 17 Aug 2016
Butler B&B is located in a magnificent house built in 1921. Larger than many B&Bs in which we have stayed, it features seven rooms, most (all?) of which must be reached by stairs. The ambiance is lovely, and the breakfast we had was excellent. The dining room was set with both a common table and a couple of individual couples' tables; when we were there, two people who had come down before us occupied the former, and we took the latter, so there was less conversation among guests than in some places. The living room serves as a common room; it is well appointed in both period and contemporary terms--antique furniture and flat-screen TV. There is a refrigerator with various drinks on the second floor. The WiFi works well.

Butler House is located just across Grand Avenue from the Des Moines Art Center (which, unhappily but unsurprisingly, is closed on Mondays, so we did not visit). You do have to be alert to find it, however, because there is no obvious sign on Grand Avenue. Coming from the east, we passed it, even though we had the street number. Perched on a rise, the house faces north, so you don't enter from the street. To the west is a driveway that the B&B shares with an adjacent apartment building. Drive past the apartment and park in one of the House's slots.

We stayed in the Cook's Corner room. It is very brightly painted, something like a child's room. It faces north, overlooking the lot. We would stay there again, but one should note the bathroom, which is extremely cramped and awkwardly laid out: the radiator and sink flank the toilet, which, consequently, is hard to rich, and the shower is small. This room would not be a good choice for larger people.

The staff is very attentive. Overall, Butler House is an elegant and comfortable retreat.
1 Thank C_L_C_100000
Patricia K
Chicago, Illinois
30
Reviewed 1 Jun 2016
2nd visit to this B&B and another great experience. Lots of little kids that the owners handled with patience (when we were really loud). Breakfast was always excellent. Recommend - great place to stay, great location, great owners.
Thank Patricia K
Response from ButlerHouse, Owner at Butler House on Grand
Responded 6 Jun 2016
Thank you for your positive post. We have been blessed to be open for almost 18 years and over these years, we have gotten to know many of our guests as they stay with us often. We have enjoyed getting to know your family and watching you all as you start your own families. The children were wonderful. We hope there will be a time soon when you all find your way into our B&B again. Enjoy your summer. Clark
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About
Description
We are the oldest B&B in Des Moines. We have been featured in the New York Times, Des Moines Register and many other publications. We enjoy making your stay in Des Moines memorable. Please come and stay! Less
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Non-Smoking Hotel
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
7
Price range
US$105 - US$190 (Based on Average Rates for a Standard Room)
Location
United States > Iowa > Des Moines
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
7
Price range
US$105 - US$190 (Based on Average Rates for a Standard Room)
Location
United States > Iowa > Des Moines
Photos
Traveller (50)
Room & Suite (6)
Nearby
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Nearby AttractionsSee all 137 nearby attractions
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Questions & Answers
Ask a question
Rebecka S
23 June 2016|
Answer
Response from ButlerHouse | Property representative |
Thank you for your inquiry. For the first weekend of the Iowa State Fair, we still have five guest rooms available, ranging from $135/night plus taxes, upward. In order to hold reservations we do need credit card info... More
0
Votes
Room Tips
"Greenwood was comfortable and roomy"
bayoupots
6 Oct 2016
Read review
"(See description above.)"
C_L_C_100000
17 Aug 2016
Read review
"Cook's Quarters is budget-friendly, but bathroom is quite small. Otherwise, was perfect for our needs."
kmportero
15 Oct 2015
Read review
"Tell Lauren or Clark your plans needs and they are wonderful at suggestions."
R6092PClindat
15 Sep 2015
Read review
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