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Hyatt Place Des Moines Downtown

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Hyatt Place Des Moines Downtown
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593 Reviews from our TripAdvisor Community

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Showing 587: English reviews
Des Moines
Reviewed 15 January 2017

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Thank O1979WLsarar
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Omaha, Nebraska
Reviewed 13 January 2017

My wife and I decided to go for a weekend trip to Des Moines (yes, in January) on the spur of the moment and used an award night that was about to expire. The Hyatt Place Downtown turned out to be a real treat! Everything was perfect and the staff is excellent. Breakfast is the best we've had at a...

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Thank 913hughr
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to share your feedback with us, I greatly appreciate it. I am delighted to hear you and your wife enjoyed your experience here and that you would recommended the hotel as well! We look forward to seeing you again the next time you find yourself in the Downtown Des Moines area.

Atlanta, United States
Reviewed 8 January 2017

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Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Reviewed 7 January 2017

This is a real review, not paid for by the hotel or some firm - rather a truly happy and overjoyed customer. If you want to be treated with 5-star service by the most professional, caring and upbeat staff - stay at the Hyatt Place in downtown Des Moines. The location is great, the accommodations are wonderful but the staff...

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Thank mariavolante
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you so much for taking the time to share you experience with us, I am sincerely grateful for the feedback you have given. I am delighted to hear how impressed you were with our team. I am going to share your kind words with all of our staff, I know they will be delighted to hear them! We look...

Lincoln, Nebraska
Reviewed 27 December 2016

the best customer service in town! everyone at the Hyatt is wonderful, very knowledgeable on restaurants in the area! plus the Hyatt has great room service. the staff will always make you feel welcome every time they see you!

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Thank 596kassandrac
Andy H, Guest Servce Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to share your experience with us. I am delighted to hear our team were able to assist during your time with us! We look forward to seeing you again the next time your travels bring you to the Downtown Des Moines area.

Waves, North Carolina
Reviewed 20 December 2016

Great stay and great service people. Close to downtown action. Vallet service dropped us off at our dinner reservations and picked us up in a timely manner after. Room was great but pillows were super soft but at least they give you a bunch!

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Thomaston, United States
Reviewed 14 December 2016

Rooms are nice. Breakfast buffet is ok and complimentary. Hyatt is connected to my office through the skywalk system which was wonderful since my stay was in December. The shuttle to and from the airport is complimentary. I will stay at the Hyatt downtown DSM again.

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Thank M9359TEdeborahh
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to share your feedback with this, please know that we appreciate the comments you have given. I am glad you were able to utilize our courtesy shuttle on you journey to and from the airport. We look forward to seeing you again in the near future.

Des Moines, Iowa
Reviewed 12 December 2016

The staff was very helpful. I will definitely return the next time I visit Des Moines. The rooms were large for a Hyatt Place, and the vaulted ceilings were a great touch. The skywalks make getting around easy, but we didn't use them much because Zack the shuttle driver chauffeured us to our big events.

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Thank P828RZadamr
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for sharing your experience with us, I am truly grateful for the feedback you have given. I'm happy to hear you were able to utilize the skywalks as well as our complimentary shuttle service! We look forward to seeing you again in the future.

Olathe, Kansas
Reviewed 6 December 2016

This is the nicest Hyatt Place I've experienced. It's not the typical building style. The rooms are spacious and exceptionally clean. The staff is incredible; friendly, welcoming and on top of every detail. The suites are like small apartments, lots of room and very comfortable.

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Thank Tami F
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to share your experience with us, I appreciate the feedback you have given. I am glad you found our team to be both friendly and welcoming. We look forward to seeing you again the next time your travels bring you to the Downtown Des Moines area.

North Miami Beach, Florida
Reviewed 5 December 2016

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Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities

Additional Information about Hyatt Place Des Moines Downtown

Address: 418 6th Ave, Des Moines, IA 50309-2407
Region: United States > Iowa > Des Moines
Price Range: €149 - €271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Des Moines Downtown 3*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Hyatt Hotels Corporation and Priceline so you can book your Hyatt Place Des Moines Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Des Moines Downtown Hotel Des Moines
Hotel Style:
#1 Business Hotel in Des Moines
#2 Family Hotel in Des Moines
#5 Romantic Hotel in Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Des Moines Downtown staff and other travellers.
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Questions? Get answers from Hyatt Place Des Moines Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on a higher floor with lovely views.”
 of 5 bubbles suejjj2017, 20 Feb 2017 | Read review
“Great place to explore downtown on foot. Direct access to the skywalk system.”
  • Sweet setup to connect devices to in room TV
 of 5 bubbles Ramonabeth, 12 Feb 2017 | Read review
“Corner rooms are the best here.”
 of 5 bubbles rondrejkajr, 1 Nov 2016 | Read review
“Away from ice machine will be quieter. View is better on higher floors but costs more for that.”
 of 5 bubbles MACVirginia, 21 Oct 2016 | Read review
“I found that the extra $10 for a corner suite was well worth it.”
 of 5 bubbles 425345345, 20 Oct 2016 | Read review
5 of 5