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Hyatt Place Des Moines Downtown

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Hyatt Place Des Moines Downtown
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604 Reviews from our TripAdvisor Community

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Showing 598: English reviews
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Saint Paul, Minnesota
Reviewed 1 week ago via mobile

Our family was in Des Moines to visit colleges. This hotel lived up to the ratings. Front desk service was friendly and attentive. This is some of the best service we have had anywhere. Valet parking was quick every time, and no big deal( thanks for all the previous reviews) we knew what to expect. Room was nicely appointed and...

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Helpful?
Thank johnkabbott
Andy H, Front Office Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for sharing your experience with us. I am sincerely grateful for your feedback. I am delighted that you found our team friendly and attentive during your time with us. The fact that you considered it some of the best service you have had is high praise that I will share with all of our team members! We look...

Kansas City, MO
HOTEL’S FAVOURITE REVIEW
Reviewed 18 January 2017 via mobile

This Hyatt place totally exceeded my expectations. I was blown away by the experience. At check-in, greeting, Gretchen was fantastic! Very nice, accommodating, helpful with local restaurant suggestions, put us on a high floor (because she actuallly ASKED if we have a room preference!), and the concierge, I can't remember his name, equally helpful and pleasant. Next morning, checkout was...

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Helpful?
Thank Michael P
About Hotel's Favourite Review
Andy H, Guest Service Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you so much for taking the time to share your experience with us, I am sincerely grateful for the feedback you have given. I will pass along you kind words to Gretchen I know she will be delighted to hear them and I will share your excellent review with all of our staff here at the property. We look...

Reviewed 1 week ago via mobile

This is our second stay at a Hyatt Hotel. The staff is absolutely amazing at this location as well. From the front desk, the café workers, or the valet staff they bent over backwards to please us. We left our tickets in the car that had already been valet parked and they ran up and got them for us before...

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Helpful?
Thank brinabrauny
Andy H, Front Office Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to share your experience with us. I am delighted to hear about all your positive interactions with our team members during your stay. I am glad you were able to utilize our Skywalk access to reach your concert as well. We look forward to seeing you again in the future.

Des Moines, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank T9864KLthomaso
Andy H, Front Office Manager at Hyatt Place Des Moines Downtown, responded to this review

Reviewed 1 week ago via mobile

I stayed here for a couple of nights recently on a work trip. Service was good. Rooms were clean and spacious. There was nothing particularly outstanding about the hotel, but it was all around a pleasant place to stay at.

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Helpful?
Thank Yee Jiun S
Andy H, Front Office Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for taking the time to share your feedback with us, I greatly appreciate it. I am pleased to hear you had a pleasant experience with us and we hope to see you again in the future.

Omaha, Nebraska
Reviewed 2 weeks ago

Incredible Rooms. I always get a corner if available. The set up is nice. Couch is a nice touch. Plenty of space. Only negative is I personally am not a fan of the food and beverage concept of these types of hotels but at least they have food available.

Review collected in partnership with Hyatt Hotels
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Thank shelleyrtaylor
Iowa
Reviewed 2 weeks ago

This may be one of the best hotels we've ever stayed in! The staff is amazing and cater to you the minute you step through the doors. Michael the night manager was a class act. The day manager (forgot his name) was incredible as well. All the staff was great. Nice room, great breakfast, cozy lobby, nice little bar to...

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Helpful?
Thank peanut1988
Andy H, Front Office Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for sharing your experience with us, I greatly appreciate your feedback. I am delighted you enjoyed your time here with us. I will pass along your kind words to Michael, I know he will be thrilled that you took the time to acknowledge him personally. I'm also pleased you were able to take advantage of our complimentary breakfast...

Audubon, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank aaronn702
Andy H, Front Office Manager at Hyatt Place Des Moines Downtown, responded to this review

Austin, Texas
Reviewed 2 weeks ago

The hotel was clean and the staff were friendly and helpful. I honestly would have gave the establishment 5 stars on looks and location alone but I had to knock one off due to extreme noise levels during our stay. I was pretty upset about my 5 year old daughter and I not being able to fall asleep until 3...

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Helpful?
Thank K B
Andy H, Front Office Manager at Hyatt Place Des Moines Downtown, responded to this review

Thank you for sharing your experience with us, I appreciate the feedback you have given. I am pleased to hear you found our staff helpful and friendly. I am sorry to hear about the noise levels you experienced during the state wrestling competition. We hope that we do see you again in the future if you find yourself in the...

Monona
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank stephaniewX6807PW
Andy H, Front Office Manager at Hyatt Place Des Moines Downtown, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Conference Facilities

Additional Information about Hyatt Place Des Moines Downtown

Address: 418 6th Ave, Des Moines, IA 50309-2407
Region: United States > Iowa > Des Moines
Price Range: €129 - €294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Des Moines Downtown 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hyatt Place Des Moines Downtown Hotel Des Moines
Hotel Style:
#1 Business Hotel in Des Moines
#2 Family Hotel in Des Moines
#5 Romantic Hotel in Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Des Moines Downtown staff and other travellers.
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Cedar Rapids, Iowa
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Questions? Get answers from Hyatt Place Des Moines Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on a higher floor with lovely views.”
 of 5 bubbles suejjj2017, 20 Feb 2017 | Read review
“Great place to explore downtown on foot. Direct access to the skywalk system.”
  • Sweet setup to connect devices to in room TV
 of 5 bubbles Ramonabeth, 12 Feb 2017 | Read review
“Corner rooms are the best here.”
 of 5 bubbles rondrejkajr, 1 Nov 2016 | Read review
“Away from ice machine will be quieter. View is better on higher floors but costs more for that.”
 of 5 bubbles MACVirginia, 21 Oct 2016 | Read review
“I found that the extra $10 for a corner suite was well worth it.”
 of 5 bubbles 425345345, 20 Oct 2016 | Read review
5 of 5