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BEST WESTERN Crossroads of the Bluffs

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392 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Crossroads of the Bluffs
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Showing 391: English reviews
Ontario, Canada
Reviewed 17 September 2016

We wanted a Best Western that was not too far from the zoo, however, we should have stayed on away based on the low price alone. The initial room that was given to us had a faulty lock on the door so our cards would open the door despite the light turning green. We were given a new room, however,...

Thank TripIrene
Laguna Woods, California
Reviewed 13 September 2016

Homemade omelettes with your choice of meat and veggies made fresh right before your eyes was a very welcomed surprise. Oh, were they ever so tasty, melt in your mouth with gooey cheese, fresh vegetables, and my favorite meat - bacon! I'd definitely stay here again and would linger longer over my meal.

Thank Irishtomato19
Tetonia, Idaho
Reviewed 12 September 2016

A shabby, musty smelling hotel with an equally shabby looking guests. I couldn't wait to leave. The price was low. I should have known better. Pay up and stay elsewhere. If I were Best Western, I would boot this location from my chain. It is not in keeping with their other properties.

Review collected in partnership with Best Western
Thank Tetopia
Neenah, Wisconsin
Reviewed 8 September 2016

Easy access, nice indoor pool, lots of options on the breakfast offered. Seriously, if I had a horrible experience, 200 characters would be required, A problem free stay, it doesn't happen often, but this was one.

Review collected in partnership with Best Western
Thank Aspenrose
Enid Ok
Reviewed 7 September 2016

The young clerk (ALEX) was very helpful and seem to want to make you feel at home and conformable. Breakfast was outstanding, even though I would have like to have ham, over all it was great, and plenty of room to sit. Maybe we was just luckily as we kind of late, hopeful all motels would go to a later...

Review collected in partnership with Best Western
1Thank E4510DPthomasb
Delano, MN, United States
Reviewed 6 September 2016

My wife and I decided to go to the Omaha Zoo over the Labor Day weekend. We stayed at this hotel for many reasons. I have stayed here before and never had a bad experience yet. The staff are very nice and helpful, the bed is comfortable, the breakfast is amazing and you can't beat the price! They have a...

Review collected in partnership with Best Western
Thank David M
Chicago, Illinois
Reviewed 4 September 2016 via mobile

We stayed here as we were on our way from Denver to Chicago. The room was clean, and was updated. The bed was great, and the staff was really accommodating. Plenty of pillows and great water pressure in the shower. We didn't have a chance to check out the pool, but it looked nice. The breakfast was also pretty good,...

Thank Linda F
Fort Dodge, Iowa
Reviewed 4 September 2016

We always stay here when in the area. The rooms are clean and internet is free. Nice pool. Breakfast is good. The staff is very nice and friendly. Easy to get to and great value. Close to casinos and concert venues.

Review collected in partnership with Best Western
Thank LuAnne P
Highlands Ranch, Colorado
Reviewed 25 August 2016

We booked this hotel because it is pet friendly and located near casino. A bargain price, it seems as I tried to book harrahs down the road, and it was more than double. Hotel recently renovated, which made it feel much nicer than the location would dictate. Could improve on the free breakfast, but free is free. We ended up...

Thank mimisusan
Shenandoah, Iowa
Reviewed 23 August 2016 via mobile

Hot tub is still not fixed! Total downer! Rooms need updating! Things broken in our room! Thankfully the pool was in working group order and the breakfast was decent. The staff was pretty decent as well.

Thank Lora D

29 photos of this hotel

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  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
107 Newly remodeled guest rooms featuring serta pillow top mattresses, Council Bluffs largest indoor hotel pool, free wifi, business center,weight room and 24 hour shuttle service ... more   less 

Additional Information about BEST WESTERN Crossroads of the Bluffs

Address: 2216 27th Ave, Council Bluffs, IA 51501
Region: United States > Iowa > Council Bluffs
Price Range: €72 - €206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Crossroads of the Bluffs 2.5*
Number of rooms: 107
Reservation Options:
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Hotel Style:
#6 Business Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Crossroads of the Bluffs staff and other travellers.
2 questions
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Des Moines, Iowa, United States
2 days ago
San Antonio, Texas
over a year ago

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Questions? Get answers from BEST WESTERN Crossroads of the Bluffs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only reason I gave it 1star was because I had to enter something”
W4263RKjenniferh, 15 Apr 2017 | Read review
“Great indoor pool bring a bathing suit”
stevene254, 26 Oct 2016 | Read review
“I wouldn't recommend this place until they advertise "new and improved."”
lc69, 11 Oct 2016 | Read review
“request not to be placed near kids or you will be up all night.”
proniteguy, 5 Oct 2016 | Read review
“No elevator so if possible, get a ground floor room if you have a lot of heavy luggage.”
JeffS134, 22 Jul 2016 | Read review
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