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Red Roof Inn & Suites Omaha - Council Bluffs

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Red Roof Inn & Suites Omaha - Council Bluffs
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172 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn & Suites Omaha - Council Bluffs
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Showing 172: English reviews
Omaha, Nebraska
Reviewed 4 February 2017 via mobile

I would highly recommend this hotel to anyone. The beds are very comfortable had a great night sleep. It was nice to have a microwave and refrigerator in my room. Breakfast in the morning was great with hot eggs and sausage. All the staff was very nice and helpful.

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Helpful?
Thank Lisa A
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Thank you for your feedback and positive review! We are pleased you enjoyed your stay and would recommend us to your friends and family. Along with our free hot breakfast we hope you had the chance to enjoy some of our other amenities like our pool and hot tub and had the opportunity to experience the multitude of shopping and...

Reviewed 4 February 2017 via mobile

I enjoyed our stay at the Red Roof Inn. The front desk staff was very inviting. It was a bonus that there was a hot breakfast ready and waiting. I would recommend this hotel to anyone. You also had a very nice clean hotel. It was relaxing to take a nice swim also.

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Helpful?
Thank Dennis M
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Thank you for your feedback and kind words. We are pleased you enjoyed our breakfast and pool and found our rooms to be clean and staff inviting! We strive to make every guests' stay pleasant and comfortable and are pleased you enjoyed your stay. Thanks again for your feedback and we hope to see you again soon!

Humboldt, Iowa
Reviewed 2 February 2017 via mobile

I had never stayed at a Red Roof Inn before so I was keeping an open mind. The room was huge! Much bigger than I had been expecting but that was where me being impressed ended. The room was in desperate need of updating. The bathroom door looked as if an animal had been chewing on it. The bathroom counter...

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Helpful?
Thank shannbamm
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Thank you for your feedback and your business. We are sorry your stay did not meet expectations. We strive to make every guests' stay comfortable, enjoyable and affordable. We hope you give us the opportunity to serve you again in the future. Thanks again.

Reviewed 27 January 2017

Went there got the presidental suite not impressed just star wall paper and red carpet the hot tub no working jets very powerful file missing bed was ok and one chair no table or chairs ice machine was ok lost money in the vending machine not coming back here

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Helpful?
Thank Patti B
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

We are sorry your experience did not meet expectations, we take pride in ensuring our guests have an enjoyable and comfortable stay. Thank you for bringing to our attention the issues you encountered, we only wish you had done so during your stay so we could have addressed them and accommodated you. Despite your expectations not being met by the...

Council Bluffs, Iowa
Reviewed 15 December 2016

katie is very helpful in dealing with issues concerning the hotel she is very helpful with directions to various places around the area and helps look for restaurants of your chosing. she always has a smile and greets you when you walk in very courteous. i really enjoyed my stay at this hotel and would definitely stay again. house keeping...

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Helpful?
Thank coloradonorton15
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Thank you for your feedback and kind words. I will definitely pass along your compliments about Katie to her. She is a hard worker and works to ensure every guest has a comfortable and pleasant experience. We are pleased you found our front desk staff friendly and helpful and our housekeepers diligent in ensuring your rooms were clean. Thanks again...

Reviewed 7 November 2016 via mobile

Great service, and staff. Katie was very polite and helpful. By far the best red roof in that I have ever stayed in. Very clean and cozy. I will definitely stay here again. Great location very close to restaurants and stores.

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Helpful?
Thank marceloperme
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Thank you for your feedback and kind words! We are pleased you found our staff to be friendly and helpful and our rooms to be comfortable and clean! Hope to you see you again soon! Thanks again, Dalton

Knoxville, Tennessee
Reviewed 4 November 2016 via mobile

The rooms are a bit larger than a normal red roof. However when I came I had to wait 15 minutes for somebody to come to the desk so I could check in, then I was given the wrong key to the room, I had no towels and a friend of mine had no washcloths. Then my key did not...

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Helpful?
Thank DouglasStauffer
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Thank you for your feedback. I am sorry your experience did not meet your or our expectations, we strive to make every guests' stay comfortable and enjoyable. We hope you will give us another opportunity to meet your needs. Thank you for your business and and hope to see you again soon! Thanks again, Dalton

Los Angeles, California
Reviewed 27 October 2016 via mobile

3 star rating taking the low cost of this motel under consideration. If you are driving through and need a pet-friendly place to stay - this is a fine option. Breakfast was standard although some eggs or additional protein source would have been welcomed. Clean room with some wear and tear.

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Helpful?
Thank Patricia L
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Thank you for your feedback, our renovations are complete and our breakfast menu has been updated as well. Thank you for your business and hope to see you again soon!

South Carolina
Reviewed 21 October 2016

Check-in girl was very nice. Room was basic but clean (room 119). We were traveling to Montana and had driven all day so were exhausted. Fell asleep at about 10 and awoke just an hour later when the people next door slammed their door. They sounded like younger adults having a party. Laughing talking and going in and out of...

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Helpful?
Thank ElkIvorysGirl
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Thank you for your feedback. I'm sorry your experience did not meet your or our expectations. We want all of our guests to have an enjoyable and comfortable experience. Obviously, some things are beyond our control when it comes to other guests and misbehavior but we try to address complaints promptly and may have had phone connectivity issues when you...

Denver, Colorado
Reviewed 17 October 2016

This hotel is located for convenient access to the terrific Omaha Zoo, the Old Market, as well as casinos in the area. There are also stores and restaurants nearby. It was clean and comfortable and the desk personnel were pleasant. The breakfast was pretty good with some hot items. We would stay there again when in the area.

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Helpful?
Thank trekkers1983
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Thank you for your feedback and kind review. We are pleased you found our location desirable and found our rooms to be clean and comfortable! We are also pleased you found our personnel to be pleasant and accommodating. Hope to see you again soon! Thanks again, Dalton

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Red Roof Inn & Suites Omaha - Council Bluffs is conveniently located on exit 3 of I-80 and I-29 in Council Bluffs, Metro Omaha. The property is adjacent to 1,000,000 square feet of shopping and restaurants, and within a mile of Metro Crossing Mall. This hotel is just minutes from other area attractions like downtown Omaha, Old Market, Mid-America Center, Ameritrade Park, Horseshoe, Ameristar, and Harrah's Casinos, and the Mid-America Center. Other nearby attractions include Henry Doorly Zoo and IMAX Theatre. Newly renovated, the Red Roof Inn & Suites Council Bluffs offers both comfort & convenience at a great price. This pet-friendly, family-friendly hotel offers an indoor pool & hot tub, coin laundry, fitness room, business center, weekly rates and free breakfast (from 6am - 10am), coffee & tea in the lobby. All guest rooms include free WiFi, hair dryer, iron & ironing board, in-room coffee and a 37" flat-screen TV. One well behaved family pet is welcome. ... more   less 

Additional Information about Red Roof Inn & Suites Omaha - Council Bluffs

Address: 500 30th Ave, I- 80 at Exit 3 Council Bluffs, Council Bluffs, IA 51501-7686 (Formerly Council Bluffs Settle Inn)
Region: United States > Iowa > Council Bluffs
Price Range: €62 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn & Suites Omaha - Council Bluffs 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Council Bluffs Settle Hotel Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Omaha - Council Bluffs staff and other travellers.
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Questions? Get answers from Red Roof Inn & Suites Omaha - Council Bluffs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in the 500s section and the room was definitely newer. Don't know if all of them are renovated but this one was!”
BizTrvlr82, 21 Mar 2017 | Read review
“The service is great, cleanliness was awesome, and the sleep quality was incredible.”
rockdood7, 24 Feb 2017 | Read review
“If you are bothered by fresh paint or new carpet smells, ask staff to suggest a room where this is less of an issue.”
1970CAH, 18 Aug 2016 | Read review
“one in the front will get you away from the freeway noise.”
jeannecass, 11 Jul 2016 | Read review
“all of the rooms that i stayed in, (and i stayed in four rooms i kept extending my stay) were great”
, 27 May 2016 | Read review
5 of 5