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Ameristar Casino Hotel Council Bluffs

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Ameristar Casino Hotel Council Bluffs
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226 Reviews from our TripAdvisor Community

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There are newer reviews for Ameristar Casino Hotel Council Bluffs
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Showing 226: English reviews
Lubbock, Texas
Reviewed 27 June 2016

I stayed at the Ameristar Hotel and Casino for 5 days during the College World Series. We were in room 321 - a simple room with 2 Queen beds. First - let me start by saying this is a review of the HOTEL - I like casino action as much as the next guy, and had a fun time playing...

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Helpful?
Thank mtm_1981
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good evening. Thank you for taking the time to review your experience at Ameristar. We are delighted you enjoyed staying with us for the College World Series and look forward to sharing your praise with our team. We hope you can visit us again next year and that your team takes it all! Sincerely, Ameristar Casino Hotel Council Bluffs

Tewksbury, NJ
Reviewed 27 June 2016 via mobile

My family and I stayed here for a baseball tournament. The hotel is clean and updated. The smell of cigarette smoke is STRONG throughout the lower level because of the casino. Our room was a good size and had a refrigerator. The pool is small considering it services two hotels (the Holiday Inn is attached). We ate at Rivas Steakhouse...

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Helpful?
Thank Robin E
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good evening. Thank you for visiting Ameristar. We are delighted you enjoyed your room and look forward to sharing your feedback with our leadership team. Sincerely, Ameristar Casino Hotel Council Bluffs

Trenton, Missouri
Reviewed 10 June 2016 via mobile

Average hotel. The bathroom was big. The bed and pillows were way to soft for my liking. I awoke with a back and neck ache. Very noisy. Nice staff. Nice meeting rooms. Clean Rooms, with the exception of something sticky on the carpet in front of the refrigerator.

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Helpful?
Thank Amanda H
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good evening. Thank you for taking the time to share your feedback. We pride ourselves on offering outstanding service and accommodations for our guests. We look forward to sharing your experience with our leadership team. Sincerely, Ameristar Casino Hotel Council Bluffs

Nashville, Tennessee
Reviewed 27 May 2016

Great experience at the Ameristar Casino Hotel- Holiday Inn *attached to casino property*. The front desk staff and the employess working the breakfast kitchen were extremely friendly and helpful. The property was very clean and well kept. I would recommend this hotel!

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Helpful?
Thank 726kelleyw
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for your review! We appreciate your feedback and hope to welcome you back soon!

Kansas City
Reviewed 19 May 2016 via mobile

Hotel is clean, up-to-date, and well maintained. The room was just as we requested in reservation. Beds are very comfortable and the bathroom was well stocked with toiletries and towels. Hot water was very hot and instant. The hotel was very quiet and any staff we encountered were courteous and helpful.

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Helpful?
1Thank johnkO4535SL
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for your review! We appreciate hearing from our guests about their visits. We look forward to welcoming you back soon!

Lincoln, NE
Reviewed 28 April 2016

More than just a player's number at Ameristar, that's for service. Host service is outstanding, and detail oriented. Keeps me coming back. Winning a little helps, too - ha! Without a doubt, this is the best place to stay/play in the Omaha/Council Bluffs area. Thank you, Ameristar!

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Helpful?
Thank Rock-n-Fire
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you so much for your review! We appreciate you taking the time to share your feedback with us and look forward to welcoming you back for more fun and outstanding service!

Broken Bow
Reviewed 27 April 2016

I always enjoy going to Ameristar Casino Hotel because of the great rooms and hotel staff are the best at making you feel at home and most welcome. The sports bar has the best food at the most reasonable prices and lots of TVs with many different sporting events taking place. I have yet to stay in any hotel that...

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Helpful?
Thank Louis S
Kristina D, Public Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Hi Louis, and thank you for your glowing review. We're thrilled to hear you loved your hotel room and that our hotel team made you feel very welcomed. We're also pleased to hear you enjoyed the food and TVs at the sports bar. We hope to see you again very soon!

South Thomaston, Maine
Reviewed 25 April 2016

We found the Casino to be well spaced out with an abundant variety of slot machines. We tried machines on both levels but were unable to totally escape the smokiness, even in the few non-smoking areas. This was in the middle of a Sunday afternoon as we were travelling through the area. We did appreciate the serve yourself free soft...

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Helpful?
Thank David W
Kristina D, Public Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Hi David - Thank you for your recent visit and your review. We're pleased to see your overall experience was great. We're also happy that you enjoyed the slot machine selection along with the free soft drinks on the casino floor. We have forwarded your feedback onto all appropriate departments and we hope to welcome you back again in the...

Nebraska
Reviewed 22 April 2016

I just needed a quick getaway from life so I booked the non-smoking whirlpool suite. It was very nice sized, there is a nice tiled hallway, the bathroom is fully tiled with a big bathroom with double sinks, and a huge glass walk in shower. The whirlpool tub was huge and worked great, and is also surrounded by tile (it's...

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Helpful?
Thank ILuvVBall
Kristina D, Public Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review

Hello, and thank you for sharing your wonderful experience with us. We're thrilled to hear that you loved your hotel room, especially the view of the Missouri River and the food service. We'll be sure to pass your compliments along to our hotel team, and we hope to welcome you back very soon. Sincerely, Ameristar Council Bluffs.

Des Moines, Iowa
Reviewed 20 April 2016 via mobile

This hotel is beautiful but we stayed last night and the staff were less than helpful. It was not crowded at all and there was tons of staff at the front desk but no one around to greet you or offer help. I arrived about 230 and asked if there might be a room available. I was told that their...

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Helpful?
Thank EdgesGypsyHeart
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for taking the time to write this review. We invite all of our guests to use our complimentary bell and valet service and make our best effort to accommodate any and all requests. We apologize you did not experience the outstanding service you deserved. Please email us at socialmediaACB@ameristar.com and a member of our team will reach out...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
Official Description (provided by the hotel)
Ameristar Casino Hotel Council Bluffs features 160 luxurious rooms that are tastefully decorated, many of which include panoramic views of the Missouri River. Ameristar Council Bluffs is proud to boast the largest riverboat casino in Iowa. This casino in Council Bluffs is 38,500-square-feet includes a selection of popular slot and table games. Ameristar Casino Hotel in Council Bluffs includes four dining options, a supervised kids activity center, video game arcade and an indoor swimming pool. ... more   less 

Additional Information about Ameristar Casino Hotel Council Bluffs

Address: 2200 River Road, Council Bluffs, IA 51501
Region: United States > Iowa > Council Bluffs
Price Range: €101 - €284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameristar Casino Hotel Council Bluffs 4*
Number of rooms: 160
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Hotel Council Bluffs staff and other travellers.
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Questions? Get answers from Ameristar Casino Hotel Council Bluffs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check in at front before parking in the underground lot”
 of 5 bubbles Croclee, 26 Nov 2016 | Read review
“Try a get a view across the river looking towards Omaha”
 of 5 bubbles X585LIrichardc, 24 Oct 2016 | Read review
“Rooms wiith a view of the Missouri river are interesting.”
 of 5 bubbles SpringHillMary, 23 Sep 2016 | Read review
“if you can get the jacuzzi tub room.”
 of 5 bubbles CynthiaB525, 25 Aug 2016 | Read review
“All about the same, of course, the higher up you are, better view, IF you're looking for view....”
 of 5 bubbles Deucette, 29 Jul 2016 | Read review
5 of 5