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Ameristar Casino Hotel Council Bluffs

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Traveller (34)
Room & Suite (12)
Dining (9)
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Overview
  • Excellent47%
  • Very good29%
  • Average12%
  • Poor6%
  • Terrible6%
Travellers talk about
“sports bar”(27 reviews)
“whirlpool suite”(5 reviews)
“ameristar casino”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (263)
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263 results
Traveller rating
118
78
32
18
17
Traveller type
Time of year
LanguageEnglish
118
78
32
18
17
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All reviewssports barwhirlpool suiteameristar casinolots of funexcellent place to stayacross the riverslot machineskansas citymissouri rivernice roomholiday innsmoking roomgamblingriverboatshuttledealersia
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1 - 5 of 263 reviews
Reviewed 1 week ago

We were in town for a convention and stayed here 2 nights. Very nice, clean room. The hotel has a nice breakfast/bakery restaurant with good food. Cute little gift shop, too. The pool was closed for renovations while we were there. The casino was good,...More

Thank Carol S
Response from PNKinc, Guest Relations Manager at Ameristar Casino Hotel Council BluffsResponded 4 days ago

Thanks for taking the time to leave us a review, Carol! We're so excited to hear that you enjoyed your visit. We appreciate the chance to hear your concerns and hope you have the chance to come see us again when our pool reopens.

Reviewed 1 week ago via mobile

Stayed for our anniversary. Great bed, clean, but not luxurious. Example, no robes, 3 towels, not great bath products. Also the room was not a suite as it was just one room with a whirlpool in it. Sports bar had good food, casino was crowded...More

Thank Molly S
Response from PNKinc, Guest Relations Manager at Ameristar Casino Hotel Council BluffsResponded 1 week ago

Thanks for taking the time to leave us a review, Molly! We're thrilled that you chose to celebrate with us. We appreciate the chance to hear your feedback and will be sure to take it into consideration. We hope to see you again soon!

Reviewed 3 weeks ago

We stayed at the Ameristar earlier this week and the valet and the reservation desk employees were both outstanding. Our room was beautiful and overlooking the water. As far as the casino goes they have the worst players club benefits of all the casino's we...More

Thank nopension
Response from PNKinc, Guest Relations Manager at Ameristar Casino Hotel Council BluffsResponded 2 weeks ago

Thanks for taking the time to leave us a review! We appreciate the chance to hear your feedback and hope you're able to join us for another great visit soon.

Reviewed 4 weeks ago via mobile

When traveling we use the Omaha airport so we have in the past stayed at Harrah' s in Council Bluffs the night before we fly out. Therefore leaving our car parked there and utilizing their shuttle which has always worked out well. This last trip...More

Thank FRANKLYN96
Response from PNKinc, Guest Relations Manager at Ameristar Casino Hotel Council BluffsResponded 4 weeks ago

We're disappointed that you experienced poor shuttle service to Ameristar. We strive to provide excellent guest service for our guests, from the moment they arrive until the moment they leave, and we've passed your concerns along. We hope you'll change your mind and come back...More

Reviewed 4 weeks ago

My girlfriend and I stayed for a getaway weekend and came away relaxed and impressed. The casino is just fine/fun sized, sports bar was a welcome place for a cold one and good food. Breakfast was perfect. The stand out for us was the incredibly...More

Thank Bingo199
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$108 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Council Bluffs
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Council Bluffs
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (34)
Room & Suite (12)
Dining (9)
Business Centre & Event Rooms (1)
Questions & Answers
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Tom60062
26 December 2017|
AnswerShow all 3 answers
Response from ED R | Reviewed this property |
It is not smoke free but, I myself don't smoke and yes smoke does bother me. But it is not really smoky as you would think.I GO THERE A LOT AND IT IS NOT THAT BAD Unless you sit next to a heavy smoker
0
Votes
Sue49321
13 August 2017|
AnswerShow all 2 answers
Response from Marko G | Reviewed this property |
Uber
0
Votes
shawna s
26 July 2017|
Answer
Response from Nikki S | Property representative |
Hello, thank you for your question. We do not offer a shuttle to the old market unfortunately. The old market is very close to our hotel and is a very cheap Uber or cab ride over. The valet department can set you up if you... More
0
Votes
Room Tips
"Get a room away from the elevators"
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"All rooms seem ok"
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"They are all nice.."
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"Ask for room with river view"
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