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Hilton Garden Inn Omaha East/Council Bluffs

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Traveller (26)
Room & Suite (36)
Pool & Beach (3)
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Overview
  • Excellent57%
  • Very good26%
  • Average9%
  • Poor6%
  • Terrible2%
Travellers talk about
“horseshoe casino”(85 reviews)
“front desk”(81 reviews)
“hotel guests”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Omaha East/Council Bluffs
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Omaha East/Council Bluffs
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (584)
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582 results
Traveller rating
318
152
57
38
17
Traveller type
Time of year
LanguageEnglish
318
152
57
38
17
Show reviews that mention
All reviewshorseshoe casinofront deskhotel guestsnice hotelairport shuttlegreat place to staylobby areaexcellent staybusiness tripbass pro shopwould definitely stay here againclean roomsmid america centerpleasant stayconvention centerfree shuttlehot tub
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1 - 5 of 582 reviews
Reviewed 4 days ago

This is a very good business traveler hotel. Located by a casino so didn't have as many business travelers as the usual HGI but still very good. You get what you expect when you stay at HGI. Front desk team was very professional and very...More

Thank davidwladue
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded yesterday

Dear davidwladue, Thanks for the great review about your stay with us at the HGI. I am glad you enjoyed your stay as much as you did. Thanks again for the review.

Hotel's Favourite
Reviewed 3 weeks ago

My biz partners and I were there for the NARVRE conference- the service , the hospitality the food quality all superb!! We did not stay there (sold out) next time I will!! The waiter in the dining room Kristi ( the kindest soul -she went...More

1  Thank debspa
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded 2 weeks ago

Dear Debspa, Thank you for taking the time out of your busy day to fill out a survey. I would like to thank you for your business, it is a loyal guest like you that make working for Hilton Garden Inn Omaha East/Council Bluffs such...More

Reviewed 1 week ago

We were there 5 days and everyday was a pleasant experience. Our room was very clean, every staff person was friendly and helpful. I am so sorry that I have lost the names of the housekeeping supervisor and the young lady that clean our room...More

Thank James B
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded 1 week ago

Dear James, Thanks for great review about your recent stay with us at the Hilton Garden Inn.I am glad you enjoyed your stay with us, I will make sure to touch base with my staff about your comments. Thanks again for your business with us.

Reviewed 2 weeks ago

As a Hilton Diamond member for more than 10 years, this hotel was not the quality I expect. Maybe because it is attached to the casino? It seems to be a newer hotel, but it had a bad odor. Smelled heavily of cleaning solution, assume...More

Thank Craig P
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded 2 weeks ago

Dear Craig, Thanks for choosing to stay here and I do apologize for the inconvenience of everything during your stay with us. If you want to reach out to me directly at the hotel to discuss your stay I would be more than happy to...More

Reviewed 3 weeks ago

Everything was very clean. The beds were absolutely comfortable. Staff very cordial and helpful. The only thing we were disappointed in was the unavailability of free breakfast. Otherwise everything else was awesome.More

Review collected in partnership with Hilton Garden Inn
Thank Jackie S
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded 3 weeks ago

Dear Jackie, Thank you for taking the time out of your busy day to fill out a survey. I would like to thank you for your business, it is a loyal guest like you that make working for Hilton Garden Inn Omaha East/Council Bluffs such...More

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Most Booked Properties in Council Bluffs
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$117 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Council Bluffs
#1 Romantic Hotel in Council Bluffs
#1 Casino Hotel in Council Bluffs
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Council Bluffs
#1 Romantic Hotel in Council Bluffs
#1 Casino Hotel in Council Bluffs
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (36)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
richcannon7
15 May 2016|
AnswerShow all 4 answers
Response from Martyn G | Reviewed this property |
NOpe. You hav eto pay like 12 bucks for it
0
Votes
richcannon7
15 May 2016|
AnswerShow all 3 answers
Response from gilliwag | Reviewed this property |
No it does not. They do offer an all you can eat breakfast for $9.95. Eggs, omelets, waffles all prepared to order. Very good.
1
Vote
nikidcc
10 May 2015|
AnswerShow all 3 answers
Response from Ange J | Reviewed this property |
The room we stayed in had a safe in the closet.
0
Votes
Room Tips
"Next to the casino"
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"big Our handicap room was a long walk to the elevator. If that's a issue you may want to ask for a room..."
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"All rooms appeared good to me."
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"back side of the hotel is more quiet."
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