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BEST WESTERN PLUS Des Moines West Inn & Suites

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BEST WESTERN PLUS Des Moines West Inn & Suites
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341 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Des Moines West Inn & Suites
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Showing 338: English reviews
Reviewed 10 September 2016

My stay, at Best Western Inn & Suites in Clive, IA, was outstanding. Accomodations were clean, comfortable and attractive, as well as generous (was upgraded to suite from standard since I am Platinum member). Great value in cost also. Will definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Eugene C
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thanks for your great review and thanks again for being a Rewards member. You are a perfect example how platinum membership in our loyalty club pays off not only in accumulating points for free rooms and other goodies but also in frequent upgrades to suites. We gladly do that as there is no more welcome surprise for a Rewards member...

Marysville, Ohio
Reviewed 8 September 2016 via mobile

Overall good experience. Front desk staff very pleasant and efficient. Room was clean, beds were great and it was VERY quiet. Expandable arm mirror was a nice touch. There was no WiFi while we were there and the chairs at the table were hard, not too comfy. Didn't take time for breakfast in the AM, but area was very small.

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Helpful?
Thank hurricanemama
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you very much for your review. I am glad you like our little make up mirrors, they are appreciated by the ladies and frequently mentioned to the staff. I am sorry for the temporary outage but we fell victim to a cut line that took the whole neighborhood out for about four hours. The line is all patched and...

Iowa
Reviewed 5 September 2016

Had fresh cookies upon arrival and coffee available. Came back Saturday afternoon after shopping and our room had not been serviced. Breakfast items were not kept up as well as on previous visits. One gal in the breakfast area looked very disheveled. The second morning their was a fight between some of the co-workers right in front of us as...

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Helpful?
Thank gmasheri
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you very much for your review. I am sorry that you had to witness a bit of our "back of the house" drama in the lobby. As any organization based on people we are also subject to tempers, drama and unprofessional behavior. I am sorry that we were not able to control our employee's outburst and you had to...

Enid OK, United States
Reviewed 5 September 2016

Good Service and a Friendly staff. Offered a Good Breakfast with glassware as the dinning utensils. The Hotel was clean and it had a good atmosphere. It also has an easy access to HWY 35. Plus there was a QT gas station and a Cracker Barrel restaurant within two blocks. We will be staying there when we return.

Review collected in partnership with Best Western
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Thank Gary M
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

I see you are yet another fan of our Cracker Barrel restaurant nearby. The best time of the year to enjoy it is on a frosty evening, when you walk the quarter mile there and enjoy the ambiance of the real fireplace with its warmth and crackling logs, that makes for an unbeatable dining experience. Thank you for the kind...

Des Plaines, Illinois
Reviewed 5 September 2016 via mobile

NOT A BABY/TODDLER FRIENDLY HOTEL!!! They did not have a crib or high chair. We stayed at several Best Western Hotels on our trip and this was the only one that couldnt accomadate our 2 year old. We thought that all BW have similar standard but we were wrong.

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Thank amigar
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Dear Parent. I am sorry for not meeting your expectations, but in the case of baby gear there are no standards and mandatory equipment such as ADA, and parents are encouraged to check about availability of such equipment upon making the reservation. We certainly welcome families with babies in our hotel but do not claim to provide baby equipment and...

Appleton, United States
Reviewed 28 August 2016

Room is excellent other than they need to discover fabric softener for towels. Stiff like cardboard. Lighting over vanity so low can hardly see face closely to shave. Imagine women have fits trying to put makeup on. Better program listing on TV channel guide. Makes no sense. You half to hit every channel to see where you are. Breakfast good.But...

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Helpful?
Thank Tom A
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you for your review. You will be happy to note that we are now replacing our over the sink lighting to new, far brighter and longer lasting led bulbs that give over 500 lumens each. The tv lineup is subject to our local provider's choices and unfortunately the numbering has changed too frequently lately necessitating reprinting more and more...

Clifton, United States
Reviewed 27 August 2016

I would stay here again in a heart beat. The hotel was very easy to get to and very quiet. We did not have breakfast here but it looked good. good place to stay. The staff was very helpful and ready to answer any questions.

Review collected in partnership with Best Western
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Thank Danny B
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thank you very much for your great review. I am happy you found my hotel easy to get to and clean, as those are the most important criteria for the traveling public looking for a place to rest their heads at night. Thanks again and hurry back.

Vacaville, California
Reviewed 27 August 2016

Very clean and well furnished room. The staff was very professional and courteous. One of the best hotel stays I've experienced in the past year. I would definitely recommend this hotel to my friends.

Review collected in partnership with Best Western
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Thank Steve V
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thanks for your great words about my hotel. We take pride in trying hard to earn your good words and reviews such as yours are great morale boosters for my staff and a reason for feeling proud about our efforts to serve. Thanks again and have a great day.

Carson, United States
Reviewed 25 August 2016

The entire staff were very friendly and helpful. They went out of their way to make our stay comfortable and enjoyable. The room was outstanding and the bed was awesome. It also had a jazzes tub which my husband totally enjoyed.

Review collected in partnership with Best Western
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Thank Jean C
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thanks for your great review. I am glad you were able to enjoy our hospitality and especially the hot tub to soak out the worries and aches of the day. We always try to upgrade our Best Western Rewards members to our suites. If they sit vacant why not make some folks happy, right? Thanks for noticing.

Reviewed 22 August 2016

Very nicely decorated, modern but tasteful colors, actual real wood floors in elevators, lobby, and entire 1st floor rooms (for pets). Breakfast not fantastic, but quite adequate. Kathy at front desk just the best! Kids running in halls late, but what are you gonna do? Hot tub a little weak on jets, but overall my wife and I were quite...

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Thank 67drewl
kaczusia, Owner at BEST WESTERN PLUS Des Moines West Inn & Suites, responded to this review

Thanks for your great review. Sorry for the noisy kids in the hallways, we are still working on our kid catching skills but improving steadily thanks to video and the ability to see which rooms they run into :) I am glad you enjoy our hardwood floors, which are in at least a quarter of all our rooms. They offer...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Des Moines West Inn & Suites

Address: 1450 NW 118th St, Clive, IA 50325-8243
Region: United States > Iowa > Clive
Price Range: €71 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Des Moines West Inn & Suites 2.5*
Number of rooms: 64
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Also Known As:
Best Western Clive
Clive Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Des Moines West Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Des Moines West Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prefer first floor if available because of elevator but it's really not a big thing.”
 of 5 bubbles mikekW6915XL, 20 Nov 2016 | Read review
“The suites are much larger than the standard rooms for a few extra dollars.”
 of 5 bubbles AitutakiGirl, 20 Oct 2016 | Read review
“Upgrading to a suite was worth every penny.”
 of 5 bubbles AudreyF178, 11 Oct 2016 | Read review
“Nothing really other than main level if you do not want to climb stairs. One elevator. Overload”
 of 5 bubbles tomaT8622LX, 28 Aug 2016 | Read review
“314 is near elevator/ice machines. No noise from them but some interstate noise. Rooms at west end are further from the interstate.”
 of 5 bubbles srehmann, 14 Jan 2016 | Read review
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