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26/11/2017 27/11/2017
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    Sterling Hotel and Suites

    11428 Forest Ave, Clive, IA 50325-7031
    (515) 200-1211
    Hotel website
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    26/11/2017 27/11/2017
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    US$76
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    Traveller (85)
    Room & Suite (40)
    Dining (5)
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    Overview
    • Excellent31%
    • Very good23%
    • Average15%
    • Poor12%
    • Terrible19%
    Travellers talk about
    “full kitchen” (33 reviews)
    “the penthouse” (15 reviews)
    “living room” (14 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    3.0 Star Hotel
    All hotel details
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (243)
    There are newer reviews for Sterling Hotel and Suites
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    131 - 135 of 243 reviews

    Reviewed 13 August 2015

    It showed its age, probably re-branded from a higher chain, didn't offer a hot buffet breakfast or a daily newspaper, but the bed and accommodations were comfortable and clean. A reasonable value, though details that would make it more likeable were lacking. Believe it or...More

    Thank Milan B
    Response from Matt E, General Manager at Sterling Hotel and SuitesResponded 17 August 2015

    Hello Milan, Thank you for taking the time to review us. Guest feedback is one of the greatest tools our hotel has to improve our services and our guest experience. We hope to welcome you again in our hotel when you travel to the Des...More

    Reviewed 11 August 2015

    From the moment we stepped in, the staff was very helpful and friendly. Checking was a breeze. Clean and very spacious rooms, more like being at home. Love the ability to have food in a normal refrigerator, cook a meal or simply just warm things...More

    Thank Beatriz S
    Response from Matt E, General Manager at Sterling Hotel and SuitesResponded 12 August 2015

    Hello Beatriz, , Guest feedback is one of the greatest tools our hotel has to improve our services and our guest experience. We are glad to hear that you had a wonderful experience with the hotel. We hope to welcome you again in our hotel...More

    Reviewed 11 August 2015

    booked this based on the overall reviews and glad we did. rooms are setup kind of like a townhouse association. there are several buildings spread out through the complex. so it was nice not having to listen to people clomping up and down the hallways....More

    Thank Daveptaz
    Response from Matt E, General Manager at Sterling Hotel and SuitesResponded 12 August 2015

    Hello Dave, Thank you for taking the time to review us.We are glad to hear that you had a wonderful experience with the hotel. We hope to welcome you again in our hotel when you travel to the Des Moines/Clive Area. Kind regards, Matt Esser...More

    Reviewed 10 August 2015

    We went to check in at the front desk at the "club house" and the front desk attendant was seriously SO RUDE and UNFRIENDLY. Whatever, if the room was nice I wouldn't have cared. Then we were tasked with finding our actual room, which turns...More

    Thank mandalion91
    Response from Matt E, General Manager at Sterling Hotel and SuitesResponded 11 August 2015

    Hello Alongi2, Thank you for taking the time to review us. Guest feedback is one of the greatest tools our hotel has to improve our services and our guest experience. Please accept our most sincere apology for the inconvenience that you had during your stay...More

    Reviewed 8 August 2015 via mobile

    Most wonderful clean safe place to stay. The staff are excellent and every need was meet if u asked for anything. Have told 6 people already and are friends are staying this weekend. . We are planning to stay a weekend next month. Plus the...More

    Thank Johnathan W
    Response from Matt E, General Manager at Sterling Hotel and SuitesResponded 10 August 2015

    Hello Johnathan- We are delighted that your visit to the Sterling was very enjoyable! We work very hard to provide superb service and we look forward to seeing you again next month.

    Country Inn & Suites By Carlson, Des Moines West
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$62 - US$87 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 112
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Hotwire, Cancelon, Orbitz, TripOnline SA and getaroom.com so you can book your Sterling Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Iowa >
    • Clive
    • Also Known As
    • Chase Hotel Clive ,
    • Chase Hotel Des Moines
    Add Photo Photos
    Traveller (85)
    Room & Suite (40)
    Dining (5)
    Pool & Beach (4)
    Hotel & Grounds (87)
    Bathroom (5)
    Nearby
    Country Inn & Suites By Carlson, Des Moines West
    654 reviews
    .46 km away
     
    Wildwood Lodge
    288 reviews
    .13 km away
     
    Hampton Inn West Des Moines Lake Drive
    608 reviews
    2.65 km away
     
    Super 8 Clive/W Des Moines
    620 reviews
    .11 km away
     
    Nearby Restaurants
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    Bakers Square
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    .30 km away
    Nearby Attractions
    Living History Farms
    182 reviews
    1.37 km away
    515 Brewing Company
    30 reviews
    4.38 km away
    Clive Aquatic Center
    18 reviews
    .63 km away
    Rangemasters Training Center
    6 reviews
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    Ask a question
    Questions & Answers
    Shadow35k
    4 June 2016|
    AnswerShow all 7 answers
    Response from Ryan P | Property representative |
    Dear Shadow, Would you be so nice to contact our Front Desk manager so that he can inform you about the status of your refund?
    1
    Vote
    Carrie S
    8 April 2015|
    AnswerShow all 6 answers
    Response from Ryan P | Property representative |
    Hi, Carrie- Please feel free to contact me at the hotel and I'd would be happy to check on the damaged linen fees. We would only charge a guest for damaged linens or bedding if we were unsuccessful in attempting to remove... More
    1
    Vote
    Room Tips
    "The rooms closer to the pool in the summer are super convenient."
    Read review
    "A good room does not exist on this property"
    Read review
    "Even a room near Interstate is quiet!"
    Read review
    "There are no good rooms!"
    Read review
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