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09/07/2017 10/07/2017
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    Sterling Hotel and Suites

    11428 Forest Ave, Clive, IA 50325-7031
    Hotel website
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    Savings alert: 13% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$96
          US$75
          US$83
          US$75
          Traveller (80)
          Room & Suite (36)
          Dining (5)
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          Overview
          • Excellent30%
          • Very good25%
          • Average15%
          • Poor13%
          • Terrible17%
          Travellers talk about
          “full kitchen” (31 reviews)
          “the penthouse” (14 reviews)
          “living room” (13 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Suites
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          3.0 Star Hotel
          All hotel details
          Best Western Plus Des Moines West Inn & Suites
          383 reviews
          #2 of 8 hotels in Clive
           
          Wildwood Lodge
          268 reviews
          #3 of 8 hotels in Clive
           
          Country Inn & Suites By Carlson, Des Moines West
          565 reviews
          #1 of 8 hotels in Clive
           
          Super 8 Clive/W Des Moines
          590 reviews
          #10 of 48 hotels in Des Moines
           
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (220)
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          Time of year
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          1 - 5 of 220 reviews

          Reviewed yesterday via mobile

          I had the most wonderful experience at the Sterling Hotel & Suites Clive/Des Moines, IA. The suites are located at the end of quiet street next to multiple restaurants and a convenient store. Right off the highway, this was a perfect distance from downtown Des...More

          Thank scottiiman
          Reviewed 1 week ago

          Overnight stay rates 1 star, extended stay rates 3 stars. Pros: apartment-style room with kitchenette & living room area, very nice, safe area. Cons: our queen bed was way too soft and bouncy, wi-fi signal too weak to reach our room, numerous spots on floor,...More

          Thank Willy1043
          Response from Ryan P, General Manager at Sterling Hotel and SuitesResponded 6 days ago

          Hello Willy, Thank you for your feedback. We will be undergoing some renovations this summer which will include some new beds, new carpet, and paint in the rooms, as well as a complete upgrade to the wifi network. As for the front desk, we don't...More

          Reviewed 1 week ago

          This hotel is a joke, please don't waste your time. Stayed in a penthouse, there was no bedding left for the pull out couch, no Kleenex, pool was closed temporarily when tried to use it, breakfast was cereal, and fruit. Rooms were not cleaned over...More

          1  Thank expectations2017
          Response from Ryan P, General Manager at Sterling Hotel and SuitesResponded 6 days ago

          Hello, Thank you for your feedback. I am sorry to hear you had an unpleasant experience during your stay with us. Your feedback in invaluable and will be shared with the appropriate staff to ensure these issues do not occur in the future. Unfortunately, during...More

          Reviewed 1 week ago

          We had driven for 9.5 hours and were so looking forward to relaxing in what promised to be a lovely suite that was also pet-friendly. We arrived at Sterling and were given a key to the type of room we had reserved, a two-story suite....More

          1  Thank Christine M
          Response from Ryan P, General Manager at Sterling Hotel and SuitesResponded 1 week ago

          Hello Christine, I am very sorry to hear about your bad experience during your stay with us. Please know we take this feedback very seriously and will share with the appropriate staff in an effort to work towards preventing this issues from happening again in...More

          Reviewed 2 weeks ago

          No shampoo, no extra soap. Breakfast that I would feed my dog. Ok here is the scoop. The whole town of Des Moines proper was sold out and this hotel still had open rooms, what does that tell you. DON'T stay here!More

          Thank bearadise54
          Response from Ryan P, General Manager at Sterling Hotel and SuitesResponded 2 weeks ago

          Hello, I am sorry to hear that you did not enjoy your stay with us. We appreciate your feedback as it will be shared with the necessary hotel staff to ensure that we work towards preventing problems like the ones you experienced from happening again...More

          Best Western Plus Des Moines West Inn & Suites
          383 reviews
          #2 of 8 hotels in Clive
           
          Wildwood Lodge
          268 reviews
          #3 of 8 hotels in Clive
           
          Country Inn & Suites By Carlson, Des Moines West
          565 reviews
          #1 of 8 hotels in Clive
           
          Super 8 Clive/W Des Moines
          590 reviews
          #10 of 48 hotels in Des Moines
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Self-Serve Laundry
          • Business Centre with Internet Access
          • Dry Cleaning
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          Details
          • Price range
          • US$68 - US$156 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 112
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Hotwire, Priceline, Cancelon, TripOnline SA, getaroom.com and HRS so you can book your Sterling Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Iowa >
          • Clive
          • Also Known As
          • Chase Hotel Clive ,
          • Chase Hotel Des Moines
          Add Photo Photos
          Traveller (80)
          Room & Suite (36)
          Dining (5)
          Pool & Beach (4)
          Hotel & Grounds (87)
          Bathroom (4)
          Nearby
          Super 8 Clive/W Des Moines
          590 reviews
          .12 km away
           
          Wildwood Lodge
          268 reviews
          .13 km away
           
          Courtyard Des Moines West/Clive
          144 reviews
          .12 km away
           
          Days Inn des Moines-West Clive
          707 reviews
          .22 km away
           
          Nearby Restaurants
          Cracker Barrel
          201 reviews
          .45 km away
          Mi Mexico
          137 reviews
          .24 km away
          Wobbly Boots Roadhouse
          74 reviews
          .41 km away
          El Rodeo
          96 reviews
          .48 km away
          Nearby Attractions
          Living History Farms
          165 reviews
          1.62 km away
          515 Brewing Company
          30 reviews
          4.38 km away
          Clive Aquatic Center
          17 reviews
          .64 km away
          Buccaneer Arena
          22 reviews
          4.98 km away
          Questions & AnswersAsk a question
          Shadow35k
          We did not like our room, frankly it was bad. The clerk told us he would get out money refunded. Has not been done I filed a dispute with credit card company. Stay away from this place.
          4 June 2016|
          Answer Show all 7 answers
          Response from Ryan P | Property representative |
          Dear Shadow, Would you be so nice to contact our Front Desk manager so that he can inform you about the status of your refund?
          1
          Vote
          Carrie S
          Did you get charged $135.00 for using/ staining their linens like I did?
          8 April 2015|
          Answer Show all 6 answers
          Response from Ryan P | Property representative |
          Hi, Carrie- Please feel free to contact me at the hotel and I'd would be happy to check on the damaged linen fees. We would only charge a guest for damaged linens or bedding if we were unsuccessful in attempting to remove... More
          1
          Vote
          Room Tips
          "If need wi-fi, their signal too weak to reach all rooms. Check signal in your room first."
          Read review
          "Go somewhere else."
          Read review
          "Don't stay here"
          Read review
          "The Penthouse had two bedrooms and a living room, allowed the family to be together without having to move..."
          Read review
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