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Sterling Hotel and Suites

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Traveller (101)
Room & Suite (58)
Dining (5)
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Sterling Hotel and Suites guests can expect excellent service and superior amenities. Relax in our spacious suites with the amenities that will provide both business and leisure travelers all the comforts of home. We include a complimentary hot breakfast, high-speed wireless internet service, on-site laundry facility and fully equipped kitchens.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
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Room features
Suites
Non-Smoking Rooms
Kitchenette
Family Rooms
Air Conditioning
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:New Remodeled Units
Location
Full view
61Somewhat walkable
Grade: 61 out of 100
26Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews (279)
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279 results
Traveller rating
84
61
43
34
57
Traveller type
Time of year
LanguageEnglish
84
61
43
34
57
Show reviews that mention
All reviews full kitchen the penthouse des moines living room small kitchen great price staying at this hotel biscuits and gravy beds were comfortable fireplace stove condo queen sofa shot interstate ia
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1 - 5 of 279 reviews
Reviewed yesterday via mobile

This property's General Manager does not care about guests' rooms being dirty upon check in. You need to request room service and it still doesn't get done. When you address the issue they lie and say her staff did clean room like I would lie...More

Thank BeckyOle
Hotel's Favourite
Reviewed 4 weeks ago

Planned a quick weekend get away with family and friends. Easy booking, efficient staff and the rooms are nice and spacious, could tell it had been recently remodeled and yet very cozy. Made us feel at home away from home. Excellent location, restaurants within walking...More

Thank Chiquis1980
Response from JoseN2648, General Manager at Sterling Hotel and SuitesResponded 4 weeks ago

Thank you very much for your feedback, we will continue to work on better our services and accommodations. We look forward to see you and your family again on your future travels. Respectfully, Jose N

Reviewed 3 weeks ago

Clean, very spacious for the rate we paid and we were pleasantly surprised by the hot breakfast options - local favorite of biscuits and gravy was included the 2 mornings we were there. Check-in smooth and efficient.

Thank Cindy D
Response from Freedom783992, Director of Sales at Sterling Hotel and SuitesResponded 3 weeks ago

Thank you so much for your review. We are so pleased you enjoyed your stay with us and we look forward to seeing you during your next travels. Respectfully Sami Jo

Reviewed 4 weeks ago

The Sterling is a great place to say when in or around the Des Moines area. It's super close to many good restaurants and easy to get to just off the I 35/235 interchange. The staff is very nice and make staying away from home...More

Thank Marcy K
Response from JoseN2648, General Manager at Sterling Hotel and SuitesResponded 4 weeks ago

Thank you for staying with us, we appreciate your business and look forward to keep working to better our guest experience. Thank you. Jose N

Reviewed 4 weeks ago via mobile

Great place to stay, well priced and very clean. The people were very nice and would reccomend this hotel to anyone traveling in the Des Moines area. We will be booking again and look forward to another stay.

Thank mikekentfield
Response from JoseN2648, General Manager at Sterling Hotel and SuitesResponded 4 weeks ago

We appreciate your feedback and will look forward to see you again on your future travels. Thank you, Jose N

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Questions & Answers
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4 June 2016|
AnswerShow all 7 answers
Response from Ryan P | Property representative |
Dear Shadow, Would you be so nice to contact our Front Desk manager so that he can inform you about the status of your refund?
1
Vote
Carrie S
8 April 2015|
AnswerShow all 7 answers
Response from Ryan P | Property representative |
Hi, Carrie- Please feel free to contact me at the hotel and I'd would be happy to check on the damaged linen fees. We would only charge a guest for damaged linens or bedding if we were unsuccessful in attempting to remove... More
1
Vote
Room Tips
"Large rooms, clean and recently remodeled. Under new Management!!"
Chiquis1980
4 weeks ago
Read review
"Ask to see the room first,check for towels,bedding and cleanliness!"
jeeperzfoltz
8 Oct 2018
Read review
"If you're traveling with your family or another couple, save money by staying in the 2-level penthouse."
ANiceCar
27 Aug 2018
Read review
"stay far,far away"
martinbrian715
29 Jul 2018
Read review
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PRICE RANGE
US$58 - US$99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chase hotel clivechase hotel des moines
FORMERLY KNOWN AS
Chase Suite Hotel Des Moines
LOCATION
United StatesIowaClive
NUMBER OF ROOMS
112
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