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All reviews bennigan's restaurant pool area attached restaurant small elevator fitness center surf ballroom great place to stay crash site mason city room was clean an older property would stay again hot breakfast easy access three nights dance party biscuits and gravy
The Best Western has been welcoming visitors to Clear Lake, IA for a long time. In her youth, she was THE PLACE to stay...a luxury get-away. Age doesn't reduce quality. This hotel is very well maintained and updated and I'm glad it's still part of...More
Response from Lori F, General Manager at Best Western Holiday LodgeResponded 2 weeks ago
Dear Valued Guest, Thank you for your 4 star review! We feel we have a GEM of a property as well! We have done so many updates and have a caring staff that truly care about our property. We look forward to your next stay...More
We enjoyed our stay and rank it in our Top 3 in our 20 years of traveling. We stayed here for seven days and had a room with two queen beds. The room had all the standard features -- fridge, microwave. The outstanding in-room amenity...More
Response from Lori F, General Manager at Best Western Holiday LodgeResponded 20 August 2018
Dear Valued Guest,
Thank you for the 5 star review! We appreciate all the feedback! We look forward to your next stay with us.
Stay here when in town. last time we had problem getting room quickly, not this time. Rooms are clean. Service friendly. Nice breakfast. Will be back. Handy location and connected to restaurant that service nice food and good service.
Response from Lori F, General Manager at Best Western Holiday LodgeResponded 3 weeks ago
Thank you for the 4 star review. We appreciate the feedback and for you choosing to stay with us! Look forward to your next stay with us. Sincerely, Lori Faught General Manager
We were part of a large room block, and only one minor complaint in our group that I heard. We paid $145/night incl taxes/fees on a busy holiday weekend, which is well above the value. We were in the back, two-story building, which is connected...More
Response from Lori F, General Manager at Best Western Holiday LodgeResponded 5 September 2018
Dear Valued Guest,
Thank you for taking the time to write a review. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central location and extensive facilities. We regret that this was not your impression...More
This hotel is very outdated. There seemed to be a problem with moisture at the hotel. Everything felt damp. There was water dripping from the HVAC vents in the breakfast area. Room was dark and damp. The x's in this review are because it is...More
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Response from Lori F, General Manager at Best Western Holiday LodgeResponded 22 August 2018
Dear Tim, Thank you for your review. The moisture coming from the vent in the breakfast room is from the humidity according to our HVAC specialist that I had come and look at this. Please fill free to contact us if you want to discuss...More
Response from Willliam M | Reviewed this property |
Have no idea about pets. Clearly a call to the hotel is needed. Why would you ask this question on 'tripadvisor' when only a pet owner who had a pet and stayed at the hotel would know this answer. Sometimes, a simple call to... More
Have no idea about pets. Clearly a call to the hotel is needed. Why would you ask this question on 'tripadvisor' when only a pet owner who had a pet and stayed at the hotel would know this answer. Sometimes, a simple call to the hotel is the quickest way to get a reliable answer.