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Best Western La Grande Hacienda

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123 Reviews from our TripAdvisor Community

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Showing 121: English reviews
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Los Angeles, United States
Reviewed 1 week ago

Speckles of dirt on my bed covers, terrible/dirty water from the sink / tub. I wouldn't stay here again. I'd take an extra drive to stay at my usual Marriott spots up to an hour away from Cherokee rather than stay in Cherokee.

Review collected in partnership with Best Western
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Helpful?
Thank samuelaJ2146OQ
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Thank you for taking time to review our hotel. We apologize for any inconvenience you experienced during the time spent with us. Should the incodent have been reported immediately upon entering the room, we would have most certainly found you more suitible accomodations. We take pride in our hotel, and enjoy making sure all of our guest needs are taken...

Burnet, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 26 June 2016

I have stayed at this property on numerous occasions. And, I have stayed at other properties in Cherokee, Iowa. This one is the best place to stay. Other places are cheaper by a couple bucks but they cannot compete with the quietness, friendly staff, easy access or the breakfast . . . which is one of the best. Will I...

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Helpful?
Thank Bryan B
About Hotel's Favourite Review
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Bryan, Thank you so much for the wonderful review. We look forward to having you as our guest each and every time. Please let us know if there is anything special you would like to see on the breakfast to make your stay even more comfortable! See you soon! Sincerely, Janelle Greer

Aurora, United States
Reviewed 2 weeks ago

This hotel located in the small town of Cherokee strives to make your stay comfortable. The staff are congenial, the rooms clean and the beds are very comfortable. Currently in the process of remodeling, but did not interfere with our stay. Pool has been broken for at least 4 months.

Review collected in partnership with Best Western
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1Thank Cathy D
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Thank you for taking the time to fill out our survey. Our pool has been under renovation for quite some time and we are very sorry. We will most certainly notify our guest as soon as it is back in service. We enjoyed having you, and would greatly appreciate having you back again anytime you are in the area. Thank...

Grimes, Iowa
Reviewed 4 weeks ago

The outside of the building needs redone. The shower in the bathroom was dirty there were stains on the bottom. We accidentally forgot some items in the room we called to ask to retrieve them and mysteriously they were gone

Review collected in partnership with Best Western
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Helpful?
Thank Todd N
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Thank you for taking time to review our property. Our property is in the middle of a 3 year renovation project. Plans are underway to work on the outside of the building "weather permitting" and landscaping. Many upgrades have already been installed in our rooms including new granite and ceramic tile floors. I am truely sorry about your missing items....

Tennessee
Reviewed 2 March 2017

Wonderful place to stay , great staff and very spontaneous . Fitness area is incredible .The breakfast was spectacular and beds are very comfortable ,rooms are clean and classy slept like a baby. Thank you for the outstanding hospitality.

Review collected in partnership with Best Western
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Helpful?
Thank davelH1798KK
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Thank you so much for the wonderful review. We enjoyed serving you, and as always - looking forward to your next visit. See you again soon! Janelle Greer Manager

United States
Reviewed 5 February 2017

Have stayed here many time over the years. The bathroom of our room has been updated, as has the breakfast area. Our room was clean and nicely decorated. However, the windows on the north side need to be seriously cleaned or replaced! There is green, thick mold growing at the bottom from high moisture. Worried about mold spores being spread....

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Helpful?
Thank Leonard S
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Leonard, I am very, very sorry about the mold that was found in your windows and the cleanliness of your tub/shower. We are already working on rectifying the problems and hope that when you stay with us again that everything will be up to standards or beyond.

Cherokee, Iowa
Reviewed 29 January 2017

Nice place , set up was clean. Friendly staff at the desk , breakfast was good , clean dining area friendly staff in dining area. I felt very welcome with my stay. Pool was down at the time but looked like a nice area

Review collected in partnership with Best Western
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Helpful?
Thank sheg721
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Thank you for your awesome review! We look forward to having you as our guest soon, we hope to have the pool up and running soon!

Chariton, United States
Reviewed 23 January 2017

Stayed in this hotel while on business. The staff was very friendly staff. The rooms were nice and clean. Stayed three nights. The first night I was able to get connected to the internet and the speed was good. On nights two and three, I could not get connected. There were many items to choose from on the breakfast menu....

Review collected in partnership with Best Western
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Helpful?
Thank R4802GOjamesr
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

We want to thank you for staying with us and we are very glad that our staff, room and breakfast were up to your expectations. We do our very best to accomodate our guests and make sure they enjoy themselves. I am sorry to hear about the internet issues on the last two nights of your stay, we will look...

Kansas City, Kansas
Reviewed 18 January 2017

I like the fact that they're remodeling all the bathrooms. a nice touch. Jamison is always very friendly, always starting a conversation with me as I check out. He is always attempting to get me to extend my stay, at least until breakfast because I end up leaving before then.

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Helpful?
Thank cj0nez
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

We are very glad that you enjoyed your stay at our hotel and we do our very best to keep everything up to date for our guests. We do apologize though that you have to leave before our breakfast hours, but we do offer a snack to go in the mornings, do feel free to ask for one on your...

Rogers, Arkansas
Reviewed 10 November 2016

I'm in town on business and have been staying here for a month with a month to go and I am so happy that I chose this hotel. The staff is great, the rooms are roomy and quiet Everything you need (grocery, laundry, food, and shopping) is in walking distance even on a cold Iowa morning. I book my rooms...

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Thank jake051

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Best Western La Grande Hacienda,located in Cherokee IA offers quality accomodation to people coming to Cherokee County,IA.We offer nice spacious rooms,with complementary WI-FI,Complementary HOT Breakfast including Sausages/Eggs/Fresh Hot Waffles along with a nice selection of Milk,Juices,Fruits,Yogurt,Cereals,Breads.Our Friendly Staff tries their best to take care of your needs,while in Cherokee IA.We also have a Business Center as well as Indoor Pool.We look forward to be your host hotel while in Cherokee IA ... more   less 

Additional Information about Best Western La Grande Hacienda

Address: 1401 North 2nd Street, Cherokee, IA 51012
Region: United States > Iowa > Cherokee
Price Range: €70 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western La Grande Hacienda 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Best Western Cherokee
Cherokee Best Western
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Questions & Answers

Questions? Get answers from Best Western La Grande Hacienda staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an outside room for the windows. Long term, breakfast here is great but the same thing 7 days a week gets old!”
jake051, 10 Nov 2016 | Read review
“Exterior room, away from the pool.”
Takingeachroad, 13 Oct 2016 | Read review
“I prefer the back (north) section although all rooms are clean, quiet and comfortable.”
952bryanb, 26 Jun 2016 | Read review
“If you have kids, or like to swim, ask for a room close to the pool.”
952bryanb, 9 Dec 2015 | Read review
“Avoid room 118, high traffic area and loud.”
Jasski, 29 Oct 2014 | Read review
5 of 5