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All reviews stayed here standard breakfast easy chair perfect location hotel location first floor decent stay high school a couple days staff was friendly restaurants in the area bottled water shower head iowa city recommend this hotel business trip free breakfast
Great hotel needs to look better on cleanliness room was ok food was good and customer service was ok. Daughter had a accident and the room service just threw a new pad down and didnt change the sheets so i had to go ask them...More
Have never stayed here before but would not hesitate to stay here again. Here for a high school softball tournament with many other families. We were in a newly renovated King bedroom. Came with microwave, Keurig, and refridgerator. The bed was really comfortable but the...More
Response from Kris D, Front Office Manager at Holiday Inn Express and Suites Cedar RapidsResponded 13 June 2018
Thank you so much for staying! I will pass along your compliments to our staff. Please come back soon!
I am a Platinum Member of the Rewards Club. Most people that check you in acknowledge that and offer a drink or reward club amenity points. The guy checking me in did not offer the drink or the the points and even argued briefly that...More
Thank Wendell Ray G
Response from IHGService, Guest Relations Manager at Holiday Inn Express and Suites Cedar RapidsResponded 3 weeks ago
Hi Wendell Ray G,
Thank you for your stay and for taking the time to share your experience with us. I appreciate the high rating you gave to our room accommodation and to your sleep quality.
I am concerned read that your check-in experience was...More
We stayed here while in town visiting. The staff was very nice. The beds were really comfortable. My only complaint is that the people who clean the rooms left their carts in the hall all night. The hallway is small anyway. The breakfast was fine...More
Last year, we had a few difficulties as a hotel guest flooded the building when they tried to get ice out of the machine, broke the ice machine and the water spilled from the top floor to the bottom floor. Another time, our room was...More