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Pzazz Resort Hotel

Traveller (73)
Room & Suite (24)
Pool & Beach (6)

About

Location
Cleanliness
Service
Value
PZAZZ! Resort Hotel offers 145 rooms including several bunk bed family rooms, views overlooking the water park and poolside suites. We offer a variety of affordable packages for families, couples, groups and golfers. Admission to Huck's Harbor Water Park is included with each room for our hotel guests.
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Property amenities
Pool
Free parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room service
Spa
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Meeting rooms
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS

Location

Full view
65Somewhat walkable
Grade: 65 out of 100
27Restaurantswithin 1 km
2Attractionswithin 1 km
287Reviews
87Photos
5Q+A
57Room tips
Traveller rating
  • 52
  • 53
  • 84
  • 49
  • 49
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
1st- the price of the hotel is great for the size of the H2O park. It's not too big- not too small. If you have teenagers- wait til summer. The indoor H2O is for toddlers. Our beds were comfy, but the walls were paper thin. So just go with the expectation that you will hear
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We had a very enjoyable stay at the Pzazz Resort Hotel. The most enjoyable thing about our stay was that there was plenty of activities for my grandchildren, they really enjoyed the pool, too much chlorine for me though. The outdoor pool was closed when we stayed. We enjoyed
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Response from Marlena S, Front Office Manager at Pzazz Resort Hotel
Responded 5 Jun 2018
Thank you for taking the time to tell us about your stay. We are happy to hear that everyone got to enjoy their time with us. Hopefully you walked away with a little cash in your pocket from your visit in the casino. Our rooms are on the agenda for a remodel. However we do not have an exact time frame for it right now. Hopefully you can return during the outdoor water park season.
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Just went there this weekend for a family vacation with our 8 year old son. I'll start off with the bad things. We were ending our Friday night in the arcade, once again with our 8 year old son and was surrounded by other families, some with much younger kids. A group of about
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Response from Marlena S, Front Office Manager at Pzazz Resort Hotel
Responded 13 Apr 2018
We are terribly sorry that this incident happened. Although our complex is open to the public it still is not OK for anyone to act this way. The issue was resolved the very next day by banning the kids causing these problems from the complex. Although we can not control a person's behavior we can keep it from happening again. We are also sorry to hear that you encountered a member of our staff that did not meet your nor our expectations. Our number one expectation of our employees is great customer service. It was very nice of you to also list the positives about your stay. Hopefully you will reconsider and stay with us again maybe in the Summer when our outdoor Water park is open. Thank you again for your comments and for your business. It is very much appreciated.
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I really enjoyed this hotel it's fun to stay here the staff was helpful my room was nice and clean . I like the fact that i didn't have to leave the hotel to go get food they had food there. The place was like a very small Disney land there is a casino and a large play ground
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Response from Marlena S, Front Office Manager at Pzazz Resort Hotel
Responded 3 Apr 2018
We are excited to hear you enjoyed your stay with us. We look forward to you returning when your in the area.
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I liked this hotel. My room was clean and spacious. Bed was comfortable and the staff was friendly and helpful. I loved how it was a one stop place. There is a casino located inside as well as an arcade full of games and things for kids to do. I really enjoyed my time here and
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Response from Marlena S, Front Office Manager at Pzazz Resort Hotel
Responded 31 Mar 2018
Thank you for your review. We very much appreciate your business. We are also very happy to hear you enjoyed your time here. Thank you so much and we look forward to seeing you again.
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Album Categories
All photosTravellerRoom & SuitePool & BeachFamily and Play Areas
Wallpaper pealing
Queen bed - Hard! Door leads to adjacent room - Loud neighbors!
Sleeps 8 and saved $100 by sharing a room!
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What is the hotel tax rate per night?
12% hotel/motel tax plus 1.65% destination fee
1 vote
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Who is the owner
Our property General Manager is Rob Higgins. Is there something I can help you with?
0 votes
How old do you have to be to rent a room
21
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What is the hotels number
1-866-792-9948
0 votes
We stayed on the 3rd floor. I am not sure if there is a better side or not.
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"If your AC doesn't work, you have to hit the reset button!"
"Stay at the Catfish Bend instead."
"3rd floor- in the back. Away from waterpark and fun city."
"Get a room in the East wing if you want peace and quiet."
"Room 296 is close to the elevator and then close to Hucks Harbour."
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ALSO KNOWN AS
pzazz hotel burlingtonpzazz fun city burlingtonburlington best western
LOCATION
United StatesIowaBurlington
NUMBER OF ROOMS
145
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