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I have traveled to Burlington for business and cannot figure our who'd want to travel to this location for a water park/arcade/casino experience. Nevertheless, the hotel has a kind of cheesy feel and I much prefer the Catfish Bend side of the property. The Pzazz...More
Stayed on a Friday Night which after reading other reviews i guess was a good thing as it can get rowdy??
I am also now trying to remember if it was a key only card to access the rooms.
I liked the hotel portion- room...More
1st- the price of the hotel is great for the size of the H2O park. It's not too big- not too small. If you have teenagers- wait til summer. The indoor H2O is for toddlers. Our beds were comfy, but the walls were paper thin....More
We had a very enjoyable stay at the Pzazz Resort Hotel. The most enjoyable thing about our stay was that there was plenty of activities for my grandchildren, they really enjoyed the pool, too much chlorine for me though. The outdoor pool was closed when...More
Thank Dora C
Response from Marlena S, Front Office Manager at Pzazz Resort HotelResponded 2 weeks ago
Thank you for taking the time to tell us about your stay. We are happy to hear that everyone got to enjoy their time with us. Hopefully you walked away with a little cash in your pocket from your visit in the casino. Our rooms...More
Just went there this weekend for a family vacation with our 8 year old son. I'll start off with the bad things. We were ending our Friday night in the arcade, once again with our 8 year old son and was surrounded by other families,...More
Response from Marlena S, Front Office Manager at Pzazz Resort HotelResponded 13 April 2018
We are terribly sorry that this incident happened. Although our complex is open to the public it still is not OK for anyone to act this way. The issue was resolved the very next day by banning the kids causing these problems from the complex....More