We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel was very nice and clean. The staff was very nice and friendly. It’s nice they offer both a adult and kids resort into one. They have great food choice. The rooms very clean and so was the bathroom.
Frankly, don't expect too much, but this is a comfortable, well laid out hotel. My only complaint is the availability of power outlets for devices. Breakfast buffet that comes with the room is a nice feature. While attached to the casino, it's usually pretty quiet...More
We stayed here for a quick weekend for St. Patrick's Day. Cass at check in was very welcoming. The room was decorated nicely. However, the TV mounts need attention to detail as they make the room look terrible (see picture attached). The bed was great...More
Thank Cynthia H
Response from Marlena S, Front Office Manager at Catfish Bend Inn & SpaResponded 27 March 2018
We are happy to hear you enjoyed your stay with us and that our staff made an impression on you. We are terribly sorry the TV was in the state you found it in. We are in the process of getting them switched out so...More
The food was terrible. I had the veal parmesan. It was smothered in sauce and I don't think the meat was real veal. The room was noisy from some mechanical machine running down the hall. The room was dark and dingy. I was on the...More
Response from Marlena S, Manager at Catfish Bend Inn & SpaResponded 12 March 2018
Thank you for your feedback. We are terribly sorry hear that you did not enjoy your stay with us. Your comments are appreciated and certainly help us improve in areas we were unaware lacking. We hope you give us another chance in the future.
Catfish Bend and Spa is a great place to stay. The rooms are large and clean and very comfortable. I did not go to the Casino, but have been there in the past and it provides ample opportunities for a Midwest Casino. The exercise room...More
Response from Marlena S, Manager at Catfish Bend Inn & SpaResponded 23 January 2018
Thank you for your review. Your business is very much appreciated. We certainly hope to see you again in the future.
Response from Marlena S | Property representative |
I am terribly sorry for your frustration. I am not fully following your issue, but I take it that you had a Love Package but no couples massages were open. We do not normally offer the Spa portion of our packages at a later... More
I am terribly sorry for your frustration. I am not fully following your issue, but I take it that you had a Love Package but no couples massages were open. We do not normally offer the Spa portion of our packages at a later date but do offer different packages that may benefit you. We offer a Casino Stay & Play package that includes $20.00 in free play and a $20.00 food card. We do appreciate your business and I am terribly sorry that the person you dealt with wasn't as helpful as they should have been. Please contact me directly and I assure you I will help you in any way I can. Thank you for considering the Pzazz for your get away. My extension is 4401.
Are you sure you want to delete this answer?
"Ask for the "new" side. There are two sides to this hotel. Eventually, they should all be..."