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AmericInn West Burlington

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AmericInn West Burlington
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116 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Reviewed 11 March 2016 via mobile

I loveeeddd this sweet, no complaints at all. The whirlpool was awesome the bed was PERRRFECT so comfortable & spacious. Thank you guys so, the housekeepers were so nice Phoo especially, you guys were awesome. Thanks again I definitely got my money's worth.(:

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Helpful?
Thank Keneesha B
gmwestburlington, General Manager at AmericInn West Burlington, responded to this review

Thank you so much for taking the time to tell us about your recent experience at the AmericInn of West Burlington. I am thrilled to know that you enjoyed your stay. I will definitely be passing your message along to all the staff members here. We appreciate your business and we look forward to serving you again. Best Regards, Crystal...

Bonaparte, Iowa
Reviewed 6 March 2016

This place is really bad. Our daughter reserved 3 rooms and was told by the manager that she would not be charged until check out. That was a big lie! Her card was charged the same day we checked in. The manager told us she would be there the next day when we checked out and that was another lie....

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Helpful?
Thank Robin F
gmwestburlington, Manager at AmericInn West Burlington, responded to this review

Thank you for your feedback. It’s only through the eyes of our guests that we can accurately assess the quality of the accommodations and services we provide. I do apologize for your issues at check in, though from your previous stay, and you current one, we did notify your group that there would be an authorization for the amount of...

Reviewed 23 February 2016 via mobile

We rented the king bed whirlpool room as a get away for a night just us. And we had no issues with the hotel. Everything was cleaned. Had a little trouble at checkout but that was our fault. The staff was amazing! I would definitely recommend this hotel and we will be staying in the future!

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Helpful?
Thank Samantha C
gmwestburlington, General Manager at AmericInn West Burlington, responded to this review

Thanks you for sharing your comments regarding your recent stay at the AmericInn of West Burlington, Ia. Our top priority is creating an environment in which our guests can relax, renew, and recharge. Feedback from our guest is crucial in our continued quest to provide unparalleled guest service and impeccably clean lodging accommodations. It is very easy to receive exceptional...

Reviewed 21 February 2016 via mobile

Overall the visit was good. The woman at the front desk was very helpful and courteous. The facility itself could use some upgrades. Breakfast left a little to be desired. Did not appear that anyone was keeping an eye on the food to be sure it was stock properly.

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Helpful?
Thank Eric H
gmwestburlington, General Manager at AmericInn West Burlington, responded to this review

Thanks you for sharing your comments regarding your recent stay at the AmericInn of West Burlington, Ia. Our top priority is creating an environment in which our guests can relax, renew, and recharge. Feedback from our guest is crucial in our continued quest to provide unparalleled guest service and impeccably clean lodging accommodations. It is very easy to receive exceptional...

Reviewed 13 February 2016 via mobile

I reserved the king whirlpool and fireplace room for Valentine's gift for my wife. Upon stepping in the room the couch was broken and had pillows holding up the cushion. The fireplace did not work's on the pillows and bed sheets were whiskers and small hairs. Being the couch was a used bath towel. We asked to be shown another...

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Thank Les S
Hennepin, Illinois
Reviewed 16 January 2016

The staff was very friendly and helpful and checkin was easy The room was clean but the shower curtain had mold on it. the WiFi was terrible! decent breakfast Overall it was an average motel nothing special

Review collected in partnership with AmericInn Hotels and Suites
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Thank PamelaRoseB
Reviewed 27 December 2015 via mobile

Was very dissatisfied with the look of the room. It was not clean. The note pad that was left by the bed has writing on it, TV did not work we had to figure it out, the curtains coming off of the curtain rod, and keys did not work. There was something running down the wall not very impressed with...

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Helpful?
Thank Tonya A
gmwestburlington, General Manager at AmericInn West Burlington, responded to this review

Thank you for sharing your comments about your recent experience at the AmericInn of West Burlington. We take the time to listen to your constructive comments so we can continually improve our services. I apologize for the inconveniences that you experienced with the condition of your room. I would like you to know I am doing everything I can to...

Phoenix
Reviewed 26 December 2015

after checking into a dirty room i was moved to another dirty room. looked like housekeeping doesn't know how to make beds or wipe down bathrooms, coffee pot was nasty, there was a dental floss pick and other garbage in the night stand drawer, a Walmart recipient dated ten days previous, a memo on the stand dated back in august...

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank amygA9683XX
gmwestburlington, General Manager at AmericInn West Burlington, responded to this review

Thank you for taking the time to write about your experience with us. First and foremost, I would like to apologize for the inconveniences you experienced during your stay. I have personally spoken with staff members involved in this matter to ensure this will not happen again. Our staff here at AmericInn takes pride in providing guests with a clean,...

Bonaparte, Iowa
Reviewed 29 November 2015

We have had our family Christmas party in this hotel the last few years, but this year you can tell the hotel needs a lot of work done. The manager is great! She needs to have a raise for all she tries to do for this hotel! The owners need to give her more credit, and respect for what she...

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Helpful?
Thank Robin F
Lucasville
Reviewed 12 October 2015

Had an opportunity meet our son for the wknd, and our dog was accompanying us. West Burlington was about halfway for us to meet and AmericInn was pet friendly. Check-in was easy, breakfast very nice, friendly staff. Great wknd, thanks AmericInn.

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank Rhonda W
gmwestburlington, Manager at AmericInn West Burlington, responded to this review

Dear Rhonda W, Thank you for taking the time to tell us about your recent stay. I am so pleased to hear that you enjoyed yourself. On behalf of all our staff here at AmericInn, we thank you for your business and look forward to serving you again in the future. Regards, Trinity Marroquin Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about AmericInn West Burlington

Address: 628 S. Gear Ave, Burlington, IA 52655
Region: United States > Iowa > Burlington
Price Range: €57 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — AmericInn West Burlington 2*
Number of rooms: 54
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Questions & Answers

Questions? Get answers from AmericInn West Burlington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor closer to the desk side is a good place to be!”
 of 5 bubbles Y8985OJsallym, 26 Jan 2017 | Read review
“there is no elevator so ask for first floor”
 of 5 bubbles djfynquist, 25 Jan 2017 | Read review
“Just don't stay here!”
 of 5 bubbles 907SusanT907, 12 Sep 2016 | Read review
“Go to a different hotel.”
 of 5 bubbles rayandtara, 16 Jul 2016 | Read review
“Aviod all all costs”
 of 5 bubbles ToddM722, 22 Jun 2016 | Read review
5 of 5